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Senior Account Manager BtoC clients (m/f/d)

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IRIS Software Group

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Marketing
  • Munich
  • Quick Apply

AI generated summary

  • You bring 4-5 years in an ad agency, excel in creative problem-solving, conflict resolution, and stakeholder management, and possess strong English and German communication skills.
  • You will lead account strategy, oversee project execution, manage client relationships, ensure successful campaigns, and maintain financial oversight throughout the project lifecycle.

Requirements

  • You need to bring 4-5 years' experience of working in an advertising agency. Please don’t apply if you don’t bring these.
  • You are fast on your feet and able to come up with smart, creative answers to client issues.
  • Know how to recognize/articulate/challenge strategic intent of creative & media.
  • Must know how to resolve conflict. Anticipate problems and find solutions at early stages.
  • Excellent communication skills and competency in managing multiple internal/external stakeholders spanning various disciplines and seniority levels. Also be a good listener; have strong presentation skills. Be persuasive, both internally and externally.
  • Stay calm in all situations.
  • Have strong written/verbal skills both in English and German.
  • You are interested in creative communications – you talk about good campaigns, read about advertising, etc. Be proactive; anticipate needs; bring new ideas to the table.

Responsibilities

  • Your Responsibilities As Senior Account Manager Will Be To
  • Lead accounts in the development and execution of impactful engaging content that delivers against a client’s business and marketing objectives.
  • Be the point of contact and heart of the team ensuring success of campaigns from briefing to production to implementation.
  • Be the internal leader on the assigned projects, and also primary point of contact for partner agencies and internal stakeholders, managing seamless integration on the projects.
  • Understand what things cost and why – manage the numbers and know more about them than anyone else.

FAQs

What is the job title for this position?

The job title for this position is Senior Account Manager BtoC clients (m/f/d).

Where is the job located?

The job is located in Munich, Germany.

What is the primary focus of the Senior Account Manager role?

The primary focus is to lead accounts in the development and execution of impactful engaging content that meets a client’s business and marketing objectives.

How many years of experience are required for this position?

A minimum of 4-5 years of experience in an advertising agency is required.

What language skills are necessary for this role?

Strong written and verbal skills in both English and German are necessary.

Is experience in creative communications necessary?

Yes, a genuine interest in creative communications and knowledge about successful campaigns is necessary.

What kind of work culture does the company promote?

The company promotes a truly international and friendly work culture with an open-door policy.

What kind of clients will I be working with?

You will be working with well-known international customers in the home appliances and fancy soda sectors.

Is there flexibility in the working hours?

Yes, there are flexible working hours with core working times.

How many days a week can I work from home?

You can work from home for 2 days per week.

Does the company offer any development opportunities?

Yes, the company offers room for growth and individual development opportunities.

What is the company's stance on diversity, equity, and inclusion?

The company champions diversity and aims to create a business where everyone feels free to be themselves, ensuring equity and inclusion.

What benefits does the company offer?

Benefits include a company pension scheme, company subsidy for Deutschlandticket, and the potential for individual development opportunities.

Who can I contact for privacy-related inquiries regarding my application?

For privacy-related inquiries, you can email dpo@iris-worldwide.com.

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IRIS Software Group

Unlock your Power with the Masters of Time

1001-5000
Employees

Mission & Purpose

IRIS Software Group is a leading global provider of mission critical software and services and one of UK’s largest privately held software companies. We help organisations to make better business decisions by developing integrated software solutions to minimise admin, make business processes more efficient and give more time to do what’s valued. We started 45 years ago with accountancy software and have evolved to be trusted by more than 100,000 customers in 135 countries around the world. We invest heavily in development using the latest processes and technologies, driven by our Indian and Romanian Product Development Centres to build the next generation of cloud-based accountancy, HR and education solutions. Our global and domestic payroll and HR solutions are used nearly five million employees. Almost one million UK employees are managed by our HR solutions, and one in eight UK employees are paid through IRIS payroll solutions. We are the largest third-party online tax filer with UK Government, and we are used by 54 of the top 100 US and 91 of the top 100 UK accountancy firms. We also serve over 13,000 schools and academies, and almost five million UK families use our apps to connect to their child’s school. In the last year, we have been awarded Technology Company of the Year in the UK Tech Awards; Employer of the Year in the Thames Valley Tech Awards; and the Americas Prime Award from the K2 Enterprise Awards. IRIS Education has been named Company of the Year at the UK National MAT Awards 2023, and crowned Company of the Year (more than 12m) in the Bett Awards 2023.

Culture & Values

  • Innovation

    We are creative and fearless in our work and curious and hungry to discover smarter solutions. We always focus on improvement and embrace change.

  • Make it Happen

    We focus on the task at hand and produce high-quality results within ambitious timescales. We set stretch goals for ourselves and our teams and deliver at pace.

  • Passion

    We take pride in our business. We are energetic, enthusiastic and highly self-motivated. We bring passion to our roles and encourage and inspire those around us.

  • Accountability

    We take ownership of our work and lead from the front. We seek out solutions, are trustworthy and act with integrity and honesty. We deliver on our promises.

  • Customer Focus

    The customer’s needs are our priority. We exceed their expectations and delight them with outstanding service and great outcomes.

  • Teamwork

    We work effectively both independently and with colleagues. We collaborate widely and build supportive, open environments where people give their best. We appreciate, respect and care for others.

Benefits

  • Generous holiday allowance

  • Charity / volunteering days

  • Income protection insurance

  • Life assurance

  • Private healthcare

  • Employee Assistance Program

  • Pension with NI uplift via salary sacrifice

  • Enhanced maternity pay

  • Competitive pay and bonus scheme* (where applicable*)

  • Cycle to work scheme

  • Additional discount schemes (gym membership, discounted Vodafone phone plans, high street and big brand shopping discounts etc.)

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