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Senior Compliance Manager

  • Job
    Full-time
    Senior Level
  • Legal
    Banking & Finance
  • Liverpool
  • Quick Apply

AI generated summary

  • You need in-depth FCA knowledge, compliance or risk experience in consumer credit, strong analytical skills, commercial awareness, and excellent interpersonal abilities.
  • You will manage compliance monitoring, provide assurance on policies, support issue resolution, advise on customer outcomes, promote compliance culture, and oversee regulatory risk.

Requirements

  • - Extensive knowledge of the FCA’s rules and regulations such as CONC, Consumer Duty, ICOBS and DISP.
  • - Ideally, have occupied a compliance or risk management role previously in a consumer credit firm where a deep understanding of the issues and challenges that can arise in this area has been shown.
  • - Passionate about regulation and consistently identifying areas for potential improvement or innovation.
  • - Commercially aware, structured and methodical in approach.
  • - Prudent, inquisitive and analytical in order to develop and deliver pragmatic solutions.
  • - Possess excellent interpersonal skills, both written and verbal.
  • - Possess the gravitas necessary to work with a wide variety of stakeholders across the business.

Responsibilities

  • Responsible for the delivery of the Compliance and Risk Framework monitoring and testing programme, providing assurance where possible that policy and process align to regulatory requirements and guidance, and are aligned to the delivery of good customer outcomes.
  • Where assurance cannot be provided, you will support the business in the identification, remediation and resolution of issues that arise in the day-to-day operation of TVG.
  • Responsible for management of the Monitoring and Testing Team.
  • Provide advice and support to the Line of Business alongside assurance on the adequacy and efficiency of policies and procedures in engendering good customer outcomes.
  • Promote appropriate awareness and understanding of compliance and risk, embedding the culture within the business.
  • Maintain appropriate and independent oversight and ask probing questions to ensure risks, including regulatory risk, are prudently considered, and addressed.

FAQs

What is the primary responsibility of the Senior Compliance Manager?

The primary responsibility is to lead the Monitoring and Testing Team and deliver the Compliance and Risk monitoring and testing programme, ensuring alignment with regulatory requirements and good customer outcomes.

What qualifications or experience do I need to apply for this role?

You should have extensive knowledge of FCA rules and regulations such as CONC, Consumer Duty, ICOBS, and DISP, as well as prior experience in compliance or risk management within a consumer credit firm.

Is there a specific educational requirement for this position?

While specific educational requirements are not mentioned, candidates with a relevant degree or professional qualifications in compliance or risk management are typically preferred.

What kind of team will I be managing in this role?

You will be responsible for managing the Monitoring and Testing Team, which is a critical part of the Compliance and Risk function.

How does the company promote compliance and risk awareness?

The company promotes awareness and understanding of compliance and risk by embedding a culture of compliance within the business and providing support and advice to various lines of business.

What benefits does The Very Group offer to employees?

Benefits include a flexible hybrid working model, a £6,500 flexible benefits allowance, 30 days holiday plus bank holidays, Udemy learning access, up to 25% discount on Very.co.uk, and a matched pension scheme up to 6%.

What can I expect from the interview process for this role?

The interview process consists of a two-stage format: first, an informal video call with the hiring team, followed by a formal one-hour interview with competency and technical questions.

Will I be subject to background checks if I am selected for the role?

Yes, if selected, you will be required to undergo a credit check, CIFAS check, Right to Work checks, and possibly a DBS check depending on the specific requirements of the role.

Is there an emphasis on diversity and inclusion in the hiring process?

Yes, The Very Group is an equal opportunity employer and values diversity, ensuring accommodations are provided for individuals with disabilities during the application and interview process.

How does the role contribute to customer outcomes?

The role is responsible for ensuring that compliance and risk monitoring align with regulatory requirements and improve customer outcomes by identifying and addressing issues in day-to-day operations.

Making good things easily accessible to more people so they can live life well.

Retail & Consumer Goods
Industry
1001-5000
Employees

Mission & Purpose

The Very Group is a retail and e-commerce company that operates various online retail brands, including Very.co.uk and Littlewoods.com. They offer a wide range of products across categories such as fashion, home, electrical, and beauty. The ultimate mission of The Very Group is to provide a seamless and enjoyable shopping experience for their customers, offering a diverse range of high-quality products and exceptional customer service. Their purpose is to inspire and enable their customers to express their individuality, style, and aspirations through their products and services. The Very Group aims to be a trusted destination for online shopping, delivering convenience, choice, and value while creating meaningful connections with their customers and fostering long-term loyalty.

Culture & Values

  • Trusted

    We're empowered and committed to deliver. We take our responsibilities seriously. Our customers, colleagues and partners can count on us.

  • Ambitious

    We thrive on being the best. We've achieved extraordinary things and we're hungry for more. We push ourselves every day to create the best experience for our customers and the best outcome for our business.

  • Proud

    Our customers are our world. We're passionate about our customers and what's important to them. We're proud of our history and excited about our future.

  • Innovative

    We go after ideas that make a difference. We constantly search for ways to improve, both big and small. We're adaptive, resilient and we learn as we go.

  • Together

    We're unbeatable when we collaborate. We're one team, working towards one ambition. We're at our best when we focus, support each other and celebrate our progress

Benefits

  • Hybrid working model

    Our people can split their time between home and office working to make the day work for them. We want our people to be hyper-productive at home and hyper collaborative in the office, so we’ve invested in reconfiguring our workspaces and investing in our tech to support everyone to do just that.

  • Pump it up!

    Our on-site gym includes all the equipment you need to get a sweat on, plus plenty of classes per week including lunchtime yoga, early morning HIIT and personal training options.

  • Cycle to work scheme

    Save on commute costs and improve your health with our Bike2Work scheme. Colleagues can save up to 42% on the cost of bicycles and/or equipment to make getting to work as hassle-free as possible.

  • Annual bonuses

    We offer annual bonus opportunities based on business performance and individual contribution