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Senior Employee Relations Specialist

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  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration

Requirements

  • Minimum Education: Post-secondary degree/diploma or bachelor's degree and/or 5+ years of experience
  • Minimum Experience: 5 Years
  • Five years of experience in HR position with 2 years directly in employee relations (or in an increasingly responsible leadership position) preferred
  • Availability to work MST or PST hours preferred
  • HR certification preferred
  • In-depth knowledge of Canadian employment law

Responsibilities

  • Acts autonomously in leading, guiding, directing and influencing firm Leaders and Associates through a broad spectrum of multifaceted interpersonal, business, and leadership challenges. Assessing and determining appropriate action based on the investigation of facts, circumstances, and input from all involved parties.
  • Provides decisions and advises leaders how to execute outcomes, ranging from coaching, up to and including separation of employment. Frequently responsible for delivering outcomes directly to associates.
  • Collaborate and coach Associate Relations Business Partners in more complex situations to arrive at appropriate outcomes while developing the acumen of colleagues.
  • Assists department leadership with the development of new Associate Relations Business Partners through onboarding, training and coaching on the responsibilities and skills of the position.
  • Promotes and enables a fair and inclusive workplace. Represents Edward Jones culture and values while also mitigating legal; federal and provincial employment law; business; financial; regulatory; reputational; and associate experience risks.
  • Responsible for constant and reliable evaluation of facts and circumstances, weighed against prior precedent and ever-changing employment laws, to create consistency and mitigate risk to the firm.
  • Manages and resolves complex issues that are escalated by other COEs (Center of Excellence) (i.e., Compliance, Leaves/Accommodations, Business Human Capital, Public Relations, Managing Partners Office and Diversity Equity and Inclusion).
  • Advises and collaborates with external entities and internal functions including but not limited to: Legal (internal and external counsel), Compliance, COEs, Business Leaders, Global Security and Local Law Enforcement, Regional Leadership and Divisional HR, EAP (Employee Assistance Program), and vendors.
  • Represents the Associate Relations function on division and firm initiatives. Collaborates with cross-divisional leadership to set strategy focused on the associate experience and moments that matter throughout their career lifecycle.
  • Testify on behalf of the firm in legal proceedings alleging violations of employment law.
  • Provides subject matter expertise and direction to leaders across the firm (including Directors and General Partners) on complex situations that sets the stage for legal strategies the firm will utilize to defend its position.
  • The quality of the investigation and the skill with which the findings are communicated can impact the affected associate's decision on potential legal action against the firm. The legal exposure and typical settlement costs associated with employment litigation pose both financial risk and negative public perception.
  • Provides guidance and development to Associate Relations colleagues in the management of increasingly complex situations.

FAQs

What is the primary focus of the Senior Employee Relations Specialist position at Edward Jones?

The primary focus is to serve as an expert advisor and consultant on complex and sensitive associate relations and business challenges, supporting leadership across Canada.

What type of work schedule is offered for this position?

This position is offered as a full-time schedule.

What experience is required for the Senior Employee Relations Specialist role?

A minimum of 5 years of experience in an HR position, with at least 2 years directly in employee relations, is preferred.

Is knowledge of employment law important for this position?

Yes, in-depth knowledge of Canadian employment law is required for this role.

What kind of issues will the Senior Employee Relations Specialist handle?

The specialist will manage and resolve complex associate relations issues, including investigations and advisory roles in sensitive situations.

What level of influence does the Senior Employee Relations Specialist have within the firm?

This role has a prominent level of influence across all levels of associates and leaders, including Directors and General Partners.

Are there opportunities for professional development in this position?

Yes, the role includes responsibilities for training and developing Associate Relations colleagues, as well as onboarding and coaching new team members.

What is the salary range for the Senior Employee Relations Specialist?

The salary range for this role is between $81,750 and $139,194, based on skills, experience, education, and other relevant factors.

Does Edward Jones offer any awards or recognitions?

Yes, Edward Jones has received various awards and accolades recognizing the contributions of its associates and promoting a culture of belonging.

Is HR certification recommended for this position?

Yes, HR certification is preferred for applicants to this role.

Built to make a difference.

Finance
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

Edward Jones, a Fortune 500 firm, provides financial services in the U.S. and through its affiliate in Canada. The firm’s nearly 19,000 financial advisors serve more than 8 million clients with a total of $1.7 trillion in client assets under care. Edward Jones’ purpose is to partner for positive impact to improve the lives of its clients and colleagues, and together, better our communities and society. Through the dedication of the firm’s 50,000 associates and our branch presence in 68 percent of U.S. counties, the firm is committed to helping more people achieve financially what is most important to them.