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Senior Manager, Education Production and Development

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Splunk

2mo ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Education & Teaching
  • Quick Apply

AI generated summary

  • You need 10+ years in media production and learning development, leadership experience, instructional design proficiency, familiarity with production tools, and LMS content management skills.
  • You will lead production projects, manage the media team, ensure quality, collaborate with various teams, oversee equipment, innovate processes, and measure content effectiveness for continuous improvement.

Requirements

  • 10+ years at the intersection of media production and learning development, including a minimum of 3-5 years in a leadership role. Strong background in designing and developing digital learning experiences.
  • Experience leading creative and diverse team. Ability to foster growth by mentoring team members, building morale, and encouraging a collaborative culture.
  • Proficiency in instructional design principles, particularly for rapid development. Familiarity with ADDIE, SAM, or Agile methodologies for course development.
  • Proven track record of leading successful projects across various media forms (video, audio, digital, broadcast).
  • Strong familiarity with production processes, tools, and software (e.g., Adobe Creative Suite, Final Cut Pro, Avid, and After Effects).
  • Proficiency in e-learning authoring tools like Articulate 360, Storyline, Captivate, and Rise.
  • Experience managing content in LMS platforms (e.g., Mindtickle, SBX Cloud, Cornerstone).
  • Ability to work closely with SMEs, curriculum designers, and other stakeholders to align content with strategic goals.
  • Bachelor’s degree in instructional design, education, educational technology, or a related field or media production.
  • Certifications in instructional design (e.g., ATD, CPTD, or CPLP), project management (e.g., PMP or Agile certification).

Responsibilities

  • Project Management Lead and manage the entire production lifecycle, from pre-production planning to post-production and final delivery. This includes creating production schedules, setting milestones, and managing timelines. Oversee the planning, execution, and delivery of multiple learning content projects simultaneously. Develop project plans, manage timelines, allocate resources, and ensure quality and consistency across all deliverables.
  • Team Leadership Oversee media production team and ensure that the team works cohesively to meet project goals. Foster a collaborative and innovative team culture. Provide professional development opportunities, performance feedback, and guidance to team members to ensure their growth and success.
  • Quality Control Ensure all media content meets company quality standards and adheres to brand guidelines. Review and approve all final deliverables before distribution/publishing.
  • Collaboration Work closely with the curriculum development team, Tech enablement team, SMEs, PMO team, and Ops team to understand project objectives, align production strategies, and communicate progress.
  • Equipment/Software Management Oversee the maintenance, procurement, and organization of production equipment and software. Ensure that the team has the necessary tools and technology to produce high-quality content.
  • Innovation and Trends Stay up-to-date with the latest industry trends, technologies, and best practices in media production and eLearning design. Implement new techniques and tools to enhance production efficiency and quality.
  • Content Development Strategy and Process Design and implement a scalable content development strategy that enables the rapid creation of engaging learning materials, ensuring alignment with SMEs and learner needs. Streamline content development processes and implement best practices to maximize efficiency, including the adoption of rapid prototyping methods, agile workflows, and feedback loops.
  • Performance Measurement Track and analyze the effectiveness of learning content through learner feedback, performance metrics, and course completion data. Use insights to continuously improve and refine development approaches.

FAQs

What is the primary responsibility of the Senior Manager, Education Production and Development?

The primary responsibility is to set up, scale, and manage a high-performing team dedicated to the rapid development of learning and training content while overseeing all aspects of media production, including planning, coordination, and execution of learning courses.

What experience is required for this position?

Candidates should have 10+ years at the intersection of media production and learning development, including a minimum of 3-5 years in a leadership role.

What types of skills are necessary for this role?

Necessary skills include strong team leadership, instructional design proficiency, familiarity with media production processes and software, and experience with e-learning authoring tools and Learning Management Systems.

Is collaboration with other teams a part of this role?

Yes, the role involves close collaboration with various teams including curriculum development, tech enablement, subject matter experts (SMEs), project management office (PMO), and operations teams.

What kind of projects will the manager be overseeing?

The manager will oversee multiple learning content projects simultaneously, from pre-production planning to post-production and final delivery.

Are there specific tools or software required for this position?

Yes, candidates should be familiar with Adobe Creative Suite, Final Cut Pro, Avid, After Effects, as well as e-learning authoring tools like Articulate 360, Storyline, Captivate, and Rise.

What qualifications should applicants possess?

Applicants should hold a Bachelor’s degree in instructional design, education, educational technology, media production or a related field, along with certifications in instructional design or project management.

Is innovation encouraged in this role?

Yes, staying up-to-date with the latest industry trends and implementing new techniques to enhance production efficiency and quality is a key responsibility.

How does Splunk prioritize diversity and inclusion?

Splunk is committed to creating a culture of belonging and prioritizes diversity, equity, inclusion, and belonging to ensure employees are supported to bring their authentic selves to work.

What are the main duties related to quality control in this role?

The Senior Manager is responsible for ensuring that all media content meets company quality standards and adheres to brand guidelines, reviewing and approving final deliverables before distribution or publishing.

#TurnDataIntoDoing with Splunk, the data platform for the hybrid world.

Technology
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

Splunk is a UK-based multinational corporation that specializes in software solutions for searching, monitoring, and analysing machine-generated data. The company's primary focus is on providing businesses with the tools to gain valuable insights from the massive amounts of data they generate. Splunk's ultimate mission is to empower organisations to turn their data into actionable intelligence, enabling informed decision-making and improved operational efficiency. The purpose of Splunk's software is to help businesses unlock the full potential of their data by offering a platform that facilitates real-time analysis, monitoring, and visualisation, ultimately contributing to enhanced cybersecurity, IT operations, and overall business performance.

Culture & Values

  • Innovative

    We value people who can't stop thinking about improving the future and who are working today to make that future possible. How can we stay ahead of technology to meet our customers' ever-changing needs? We're fueled by forward-thinking employees who see the potential of better technologies, processes and ideas through diversity and who take the steering wheel to drive it forward.

  • Fun

    All work and no play leads straight to burn out, which is why we foster a sense of fun at work. Whether it's celebrating successful product releases or working alongside colleagues on volunteer days, we believe that freeing our minds from routine once in a while makes us more productive, builds stronger teams and promotes positive mindsets.

  • Disruptive

    We never say "Don't change it if it's not broken." We're always looking at things from different angles with an eye for how we can do it better, faster and more efficiently.

  • Open

    We keep it open, honest and inclusive. We welcome all employees' feedback with an open-door policy, and we care as much about providing a collaborative and inclusive employee experience as we do about helping our customers solve their biggest data problems.

  • Passionate

    You can have the best people and the best products in the world, but without passion, you can't call it Splunk. Passion for our products and customers drives us further and keeps us reaching higher. It's why we excitedly talk about Splunk to anyone who will listen — if you don't believe it, just ask one of us about Splunk and see what happens.

Benefits

  • Eligibility & Enrolling

    How to enroll and make changes, benefit costs and who is eligible

  • Your Health

    Medical, dental, vision and voluntary supplemental insurance

  • Your Finances

    401(k), HSA, FSAs, Life and AD&D, and other money-related benefits

  • Time Away

    Holidays, time off and leaves of absence

  • Family Support

    Family-forming and support, emergency travel assistance and pet care

  • Your Wellbeing

    Spark Wellbeing Program, EAP, Employee Resource Groups and more

  • Contacts & Resources

    Vendor contacts, mobile apps and more

  • Pwny Perks

    Up to $500 reimbursement per quarter for wellbeing-related expenses