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Store Manager

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The White Company

9d ago

  • Job
    Full-time
    Mid & Senior Level
  • Dublin

AI generated summary

  • You must have a proven sales record in retail, be an imaginative manager, able to coach your team, and demonstrate knowledge and passion for the brand.
  • You will enhance customer experience, drive sales, manage costs, oversee staff training, ensure store presentation aligns with brand standards, and provide product feedback to relevant teams.

Requirements

  • Proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment.
  • Imaginative and Dedicated Manager.
  • Ability to coach and develop Everyone in your team to maximise their potential.
  • Capable of proving your knowledge and passion for The White Company.

Responsibilities

  • Manage the customer experience as part of the TWC multi-channel strategy.
  • Maximise contribution by achieving budget sales and controlling costs.
  • Manage store costs without jeopardising stores objectives.
  • Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance.
  • Manage the performance and development of the management team.
  • Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand.
  • Provide feedback and information on product performance and development to appropriate departments.

FAQs

What are the main responsibilities of a Store Manager at The White Company?

The Store Manager is accountable for all operational and commercial activity within the store, managing customer experience, maximizing sales contribution, controlling costs, training staff, overseeing performance and development of management teams, and ensuring store presentation aligns with brand standards.

What qualities are sought in a candidate for the Store Manager position?

Candidates should be passionate, inspiring, resourceful, imaginative, and dedicated leaders with a proven track record in maximizing sales and profitability in a fast-paced retail environment.

What benefits does The White Company offer to its employees?

Benefits include a 50% discount on products, 25 days of holiday rising to 28, a Volunteer Day, potential annual discretionary bonuses, access to a benefits platform, automatic enrolment in the pension scheme, a money management app, private medical insurance, life assurance coverage after probation, and social events including a Christmas party.

What is the company’s approach to Equality, Diversity, and Inclusion?

The White Company is committed to creating an inclusive culture that celebrates diversity and ensures that all employees can bring their authentic selves to work. They value contributions from all backgrounds and work towards respecting and appreciating differences.

How does The White Company approach sustainability?

The company is committed to building a sustainable legacy that promotes a brighter future for people and the planet, reflecting this commitment in all their activities and decisions.

What kind of training will the Store Manager provide to their team?

The Store Manager is responsible for managing the content and frequency of staff training to develop and motivate team members, ensuring the highest levels of customer service and performance are achieved.

Is there a discretionary bonus scheme for Store Managers?

Yes, in addition to a competitive salary, there may be a discretionary bonus scheme rewarded annually for Store Managers.

How many holidays do employees start with, and how does that change over time?

Employees start with 25 days of holiday, which increases to 28 days with extended service.

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The White Company

Retail & Consumer Goods
Industry
1001-5000
Employees
1994
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.