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Store Manager (Manchester Airport)

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Pasta Evangelists

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Manchester

AI generated summary

  • You must have store management experience, strong leadership, multitasking skills, knowledge of food safety, adaptability to airport shifts, and a passion for pasta.
  • You will oversee daily operations, manage staff, ensure compliance with regulations, monitor food quality, handle budgets, coordinate with suppliers, and foster excellent customer service.

Requirements

  • Proven experience in store management, preferably in a fast-paced airport setting.
  • Able to undertake a criminal record check.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent organisational and multitasking abilities.
  • Knowledge of health and safety regulations and food industry standards.
  • Familiarity with point-of-sale systems and basic accounting principles.
  • Flexibility to work in a dynamic and fast-paced airport environment.
  • Flexibility in hours, airport shifts can start at 3am.
  • Exceptional problem-solving skills and adaptability.
  • … A pasta lover!

Responsibilities

  • Supervise daily store operations, including opening and closing procedures, cash handling, and inventory management.
  • Ensure compliance with health and safety regulations and maintain a clean and sanitary environment.
  • Monitor food preparation, presentation, and quality to meet customer expectations.
  • Recruit, train, and manage staff.
  • Schedule employees, manage rotas, and ensure adequate staffing levels to meet operational demands.
  • Conduct performance evaluations and provide constructive feedback for professional development.
  • Foster a customer-centric environment, ensuring excellent service and addressing customer concerns promptly.
  • Implement strategies and train the staff to enhance the overall experience for airport travellers.
  • Monitor customer feedback and implement improvements based on suggestions.
  • Develop and manage budgets, controlling costs without compromising quality.
  • Monitor inventory levels and coordinate with the factory and suppliers to ensure adequate stock.
  • Prepare and analyse financial reports, including sales reports, inventory reports, and profit margins.
  • Ensure compliance with airport regulations, local laws, and company policies.
  • Maintain up-to-date knowledge of food safety standards and industry trends.
  • Handle necessary permits, licences, and inspections.
  • Collaborate with the marketing team to develop and implement promotional activities.
  • Create and execute marketing strategies to attract airport travellers and increase store visibility.
  • Liaise with airport authorities, vendors, and stakeholders to ensure smooth operations.
  • Maintain a good planning in regards to airside passes.
  • Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/ discrepancies.

FAQs

What qualifications are required for the Store Manager position at Pasta Evangelists?

Proven experience in store management, preferably in a fast-paced airport setting, along with strong leadership skills, organisational abilities, and knowledge of health and safety regulations and food industry standards.

Will I need to undergo any background checks?

Yes, candidates will need to undertake a criminal record check.

What are the working hours for the Store Manager position?

The position requires flexibility in hours, with airport shifts potentially starting as early as 3 am.

Is previous experience in the food industry necessary?

While previous experience in the food industry is preferred, strong leadership and management skills in any fast-paced setting are crucial.

Are there any benefits offered for this position?

Yes, benefits include a competitive salary, duty-free discounts, regular team socials, referral bonuses, a cycle to work scheme, and 33 days of paid annual leave (inclusive of bank holidays).

Will I be responsible for managing employees and their schedules?

Yes, the Store Manager will recruit, train, manage staff, schedule employees, and ensure adequate staffing levels to meet operational demands.

How does Pasta Evangelists prioritize customer service in this role?

The Store Manager will foster a customer-centric environment, ensuring excellent service, addressing customer concerns promptly, and implementing strategies to enhance the overall experience for airport travellers.

Does the role involve collaborating with suppliers or vendors?

Yes, the Store Manager will liaise with airport authorities, vendors, and stakeholders to ensure smooth operations and coordinate inventory levels with suppliers.

What kind of strategies will the Store Manager be expected to implement?

The Store Manager will develop and execute marketing strategies to attract airport travellers and increase the store's visibility.

Is a passion for pasta a requirement for this role?

Yes, being a pasta lover is noted as an important trait for candidates applying for this position.

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Pasta Evangelists

The UK's original fresh pasta company 🍝 Recipe kits, takeaway, pasta making classes & more...

Retail & Consumer Goods
Industry
201-500
Employees
2016
Founded Year

Mission & Purpose

We make the UK's freshest, artisan pasta.