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Supervisor

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Manchester

AI generated summary

  • You need excellent communication, a knack for simplification, team support skills, a commitment to success, and the ability to thrive in a fast-paced environment.
  • You will manage store availability, drive sales, support and communicate with the team, uphold policies, and celebrate successes daily to ensure efficient service and customer satisfaction.

Requirements

  • Excellent communication skills.
  • The ability to keep things simple and take action to make things better.
  • Ability to support, engage and inspire a team to work as one.
  • Committed to succeeding.
  • Flourish in a fast-paced environment.

Responsibilities

  • Managing availability across the store.
  • Driving sales in store and always putting our customers first.
  • Providing fast and efficient service everyday by providing support and communicating with the store team on a daily basis.
  • Ensuring the implementation of correct store policies and procedures.
  • Celebrating colleague and business success.

FAQs

What type of position is the Supervisor role at Iceland?

The Supervisor position is a permanent role.

Is prior retail experience necessary for this role?

While not explicitly stated, a passion for retail and relevant experience would be beneficial for the role.

What are some of the key responsibilities of a Supervisor?

Key responsibilities include managing store availability, driving sales, ensuring efficient service, implementing store policies, and celebrating colleague and business success.

What personal attributes are desired for the Supervisor position?

Desired attributes include excellent communication skills, simplicity in actions, ability to inspire a team, commitment to success, and adaptability to a fast-paced environment.

Will I be working with a team?

Yes, you will be working alongside the Store Manager and the wider store team to achieve business goals.

How important is customer service in this role?

Customer service is a top priority, as the Supervisor is expected to drive sales and always put customers first.

Is there an opportunity for career development?

Yes, the company emphasizes developing potential and offers opportunities for career growth within an ever-growing company.

What is the work environment like at Iceland?

The work environment is described as fast-paced and collaborative, fostering a sense of teamwork and success.

How does the company celebrate success?

Success is celebrated by acknowledging both colleague and business achievements.

What should I include in my application?

It is recommended to highlight your passion for retail, relevant experience, and any qualities that align with the desired personal attributes for the role.

Roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland

Retail & Consumer Goods
Industry
10,001+
Employees
1970
Founded Year

Mission & Purpose

There’s no other business quite like Iceland. No frills. No fuss. Lots of fun. Very down to earth. And big on personality and getting things done. The pace here is lightning quick. We value our colleagues. And together we work hard, challenge the norm and go the extra mile to make our customers happy. That’s what it’s like to work here every day. Iceland isn’t for everyone. It can be challenging and the pressure can be on. But if you’re friendly, customer focused and always positive, Iceland is for you! With over 900 stores throughout the UK, a further 40 owned or franchised stores across Europe, and a global export business, we're a unique business. We're different. We care. We're not a dull, stuffy corporate. We're Iceland. We're one big team. A diverse group of people who get stuck in and work together. Whatever our job, we do it our way. So, be part of it, roll your sleeves up and make a difference. Be proud. Be brave. Be everything that makes us different. Be Iceland