Logo of Huzzle

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level

Similar opportunities

Explore more
D

Ward Clerk

JobDorset HealthCare University NHS Foundation Trust
Entry & Junior Level
D

Mental Health Support Worker

JobDorset HealthCare University NHS Foundation Trust
Entry Level
D

Team Administrator

JobDorset HealthCare University NHS Foundation Trust
Junior & Mid Level
D

Management Accountant

JobDorset HealthCare University NHS Foundation Trust
Junior, Mid & Senior Level
D

Staff Nurse in Remote Monitoring

JobDorset HealthCare University NHS Foundation Trust
Junior, Mid & Senior Level

Requirements

  • - The successful applicant will be enthusiastic, self-motivated, and hard-working.
  • - You will have good customer care communication skills.
  • - You will have an excellent telephone manner.
  • - You will have attention to detail.
  • - You will have the ability to cope with complex tasks using a database that requires input and questioning of client information.
  • - You will have previous experience working in a busy office environment.
  • - You must be able to work accurately under pressure, whilst remaining calm and courteous.
  • - You must be able to work well as part of a team.
  • - Employment in this post requires a Standard Disclosure and Barring Service (DBS) check.

Responsibilities

  • - Ensure a confidential, efficient, and comprehensive administrative service is provided to the Steps to Well-being clients and staff.
  • - Manage a high volume of incoming calls to our contact centre.
  • - Occasionally handle distressed clients.
  • - Provide a high level of customer care.
  • - Work one evening shift per week.

FAQs

What are the working hours for the Team Administrator position?

The Team Administrator position is part-time at 22.5 hours per week, with one evening shift required each week.

Is previous experience required for this role?

Yes, previous experience working in a busy office environment is required, along with good customer care communication skills.

What kind of clients will I be handling in this role?

You will be handling clients seeking psychological therapy options, including those who may be distressed.

Will I need to undergo a background check?

Yes, employment in this post requires a Standard Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

Is this position purely administrative or does it involve client interaction?

This position involves administrative duties as well as direct interaction with clients, including managing calls and providing customer care.

What qualities are you looking for in a successful applicant?

We are looking for an enthusiastic, self-motivated, and hard-working individual with a calm and courteous manner, attention to detail, and the ability to work well in a team.

Are there any specific skills necessary for this role?

Yes, necessary skills include the ability to manage a high volume of incoming calls, cope with complex tasks using a database, and maintain accuracy under pressure.

Is support available for individuals looking to apply for this job?

Yes, Dorset HealthCare is working in partnership with The Prince’s Trust to offer an employability service for individuals aged 16-30 to support them with application writing and interview skills.

What is the main aim of the Steps 2 Wellbeing team?

The Steps 2 Wellbeing team provides a range of psychological therapy options to empower individuals to make the most of their lives through exceptional healthcare services.

Can I submit a valid DBS certificate if I am subscribed to the update service?

Yes, if you are subscribed to the DBS update service, you can present a valid DBS certificate instead of requiring a new check.

Better Every Day

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Dorset Healthcare University NHS Foundation Trust provides a wide range of health services across Dorset, including community health, mental health, and acute care. Their mission is to deliver high-quality, compassionate care that improves the health and well-being of the local population. They focuses on ensuring accessible, effective, and integrated services that address both immediate and long-term health needs.

Get notified when Dorset HealthCare University NHS Foundation Trust posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?