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Used Car Sales Manager

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Inchcape

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Colchester

AI generated summary

  • You should have sales experience (ideally in automotive), strong customer service skills, attention to detail, multitasking abilities, and a full EU driving license.
  • You will motivate and develop the sales team, ensure compliance, manage daily sales activities, encourage process reviews, and promote innovative ideas to enhance customer experience and revenue.

Requirements

  • Ability to provide a first-class customer service with energy and enthusiasm
  • A proven track record in sales (Ideally within the Automotive Industry)
  • An effective multitasker who is methodical and efficient
  • Attention to detail
  • Ability to supervise and manage the sales process
  • Excellent listening and communication skills
  • Full EU driving licence

Responsibilities

  • Motive the sales team to deliver an incredible customer experience for every customer that the sales team comes into contact with
  • Unleash the potential of the sales team by setting stretching objectives and providing regular feedback on performance against these objectives
  • Ensure that all sales executives have a current performance development review to maximise performance and to support individuals’ development
  • Ensure that compliance is in place and that it meets all the obligations relating to the customer experience and to the manufacturer’s standards
  • Manage the day-to-day sales activities such as deal files, handovers, sales funnel to maximise sales revenue
  • Encourage the sales team to review processes to ensure they are working in the most efficient way
  • Identify new ways of working and actively encourage the sales team to try out new ideas

FAQs

What are the working hours for the Used Car Sales Manager position?

The working hours for the Used Car Sales Manager position are 45 hours per week.

Is there a holiday buying scheme available?

Yes, there is a holiday buying scheme available in addition to the 33 days’ annual leave, including bank holidays.

Are there any discount benefits for employees?

Yes, employees receive retail discounts that save money daily, as well as car discounts for new and used purchases and servicing.

What kind of development support is provided for employees?

Employees are provided with performance development reviews to maximize performance and support individual development.

Is a full driving license a requirement for this role?

Yes, a full EU driving license is a requirement for the Used Car Sales Manager role.

What are the key responsibilities of the Used Car Sales Manager?

Key responsibilities include motivating the sales team, setting objectives, ensuring compliance with standards, managing sales activities, and encouraging efficient working processes.

What qualifications or skills are preferred for this position?

Preferred qualifications include a proven track record in sales (ideally within the Automotive Industry), excellent listening and communication skills, attention to detail, and the ability to manage the sales process.

Are there any employee benefits related to health and wellness?

Yes, there are gym discounts, cash healthcare plans, and a wellbeing programme to support you and your family.

How does Group 1 Automotive view its employees?

Group 1 Automotive values its employees as the key to the company's success and is committed to providing them with career opportunities, training, competitive pay, and comprehensive benefits.

Is experience in the automotive industry necessary for this role?

While a proven track record in sales is ideal, previous experience in the automotive industry is preferred but not mandatory. If you are passionate about delivering great customer experiences, we want to hear from you.

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Inchcape

Automotive
Industry
10,001+
Employees

Mission & Purpose

Inchcape is the world's leading independent automotive distribution partner. We work with more than 40 of the world's most loved automotive brands to power better mobility, today and in the future. Our 14,500 team members work across 40 country markets in Asia, Australasia and the Pacific; Central and South America; Africa; Europe and the UK.