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UX Digital Content Designer

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Boots UK

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Design
    Product
  • Nottingham

AI generated summary

  • You should have 2-5 years of content design experience, strong user-centric skills, WCAG knowledge, excellent communication, and be familiar with Figma, Sketch, and agile methodologies.
  • You will simplify complex problems, create user-focused content, collaborate on design projects, enhance the design system, and advocate for best practices across teams to improve user experiences.

Requirements

  • 2 to 5 years of content design experience
  • Superb user-centric content design skills and experience, and good attention to detail evidenced by a portfolio or sample of work showcasing your latest projects and thinking processes
  • Experience designing and writing for WCAG accessibility standards compliance
  • Excellent written and verbal communication skills. You should be able to pitch and influence designs, articulating your approach with sound reasoning, and telling the user story in language appropriate for your audience
  • The ability to think creatively and come up with content solutions that strike a balance between user needs, business needs and technical requirements
  • To be proactive, self-motivated, collaborative and curious to learn
  • The ability to manage your time and workload across multiple projects and product teams
  • Working knowledge of industry standard tools, such as Figma, Sketch and Jira
  • Experience working within a design system and brand guidelines
  • Familiarity with agile and lean methodologies
  • A degree in English, journalism, communications, Human-computer interaction (HCI), interactive or multimedia design, computer science or equivalent

Responsibilities

  • Take complex design and business problems and solve them with simple language
  • Define, write, test and iterate content through our User Centred Design process, ensuring our customers get the information they need, when they need it and in the way they expect
  • Ensure user experiences balance user needs, business goals and technical feasibility
  • Team up with User Researchers, Product Designers and UX Leads on design projects from discovery to detailed design production, producing content supported by insights and rationale
  • Work within our User Centred Design process and design language, contributing to the evolution of the design system where appropriate
  • Proactively contribute user-centred design recommendations to the backlog and roadmap
  • Stay up to date with emerging technology and industry best practices, applying these to our business and ways of working
  • Upskill, educate and empower the wider UX team as our Subject Matter Expert in content design
  • Be an advocate for content design best practice within the wider organisation, collaborating with Product Management, IT, Optimisation, SEO and Copywriters to improve journeys on Boots.com and in the Boots App.

FAQs

What is the job title for this position?

The job title is UX Digital Content Designer.

Where is the location for this job?

The job is located at the Nottingham Support Office, operating in a hybrid model.

What type of employment contract is offered?

This position is offered as a permanent, full-time contract.

What are the working hours for this role?

The role requires 37.5 hours per week.

Who will I report to in this role?

You will report to Katie Waller Bogod.

What is the main focus of this role?

The main focus of the role is to produce accessible, user-focused content as part of the UX team, working alongside product designers and researchers.

Is experience in content design required?

Yes, you need to have 2 to 5 years of content design experience.

What skills are essential for this position?

Essential skills include user-centric content design, attention to detail, experience with WCAG accessibility standards, and excellent communication skills.

Are there desirable skills that would be beneficial for applicants?

Yes, desirable skills include knowledge of design tools like Figma and Sketch, experience with design systems, and familiarity with agile methodologies.

What benefits does the company offer?

The company offers benefits such as a retirement savings plan, discretionary annual bonus, employee discounts, enhanced maternity/paternity leave, and access to a 24/7 counseling service.

Can I apply for part-time or job share options?

Yes, the company is open to discussing part-time and job share options during the application process.

Will I need to undergo a pre-employment check?

Yes, the successful candidate will be required to complete a Pre-employment check after receiving an offer.

Is the company an equal opportunity employer?

Yes, Boots is a proud equal opportunity employer that embraces team member diversity.

What if I need support during the application process?

The company is happy to provide reasonable adjustments to help you to be at your best during the application and interview process.

Does the job require a specific educational background?

While not essential, a degree in English, journalism, communications, or related fields is desirable for this role.

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Boots UK

We are the UK’s largest pharmacy-led health & beauty retailer. With you. We change for the better.

Retail & Consumer Goods
Industry
10,001+
Employees
1849
Founded Year

Mission & Purpose

Boots is a renowned pharmacy-led health and beauty retailer with a strong presence in the UK. With over 170 years of history, Boots has become a trusted brand offering a wide range of health, wellness, and beauty products. They operate a vast network of stores as well as an online platform, providing customers with convenient access to an extensive selection of skincare, cosmetics, fragrance, haircare, toiletries, and healthcare items. Boots' mission is to enhance the well-being of their customers by delivering quality products, expert advice, and exceptional customer service. They strive to make a positive impact on people's lives by promoting health, beauty, and self-care. With a commitment to innovation and customer satisfaction, Boots continues to be a go-to destination for individuals seeking reliable healthcare and beauty solutions.

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