Logo of Huzzle

Find 57,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Werden Sie Luxusmarken-Bewerter (Starnberg, DE) - Bewerben Sie sich jetzt

image

CXG

5d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Berlin
    Remote
  • Quick Apply

AI generated summary

  • You must be at least 18, a current customer of premium/luxury brands, not under contract with a retailer, punctual, organized, detail-oriented, and passionate about customer experiences.
  • You will choose tasks, visit luxury stores or evaluate online, observe the environment and service quality, and provide honest feedback through questionnaires on our platform.

Requirements

  • Sie müssen mindestens 18 Jahre alt sein
  • Derzeitiger Kunde von Premium- und Luxusmarken
  • Steht derzeit nicht unter Vertrag mit einer Einzelhandelsmarke, um Unparteilichkeit zu gewährleisten
  • Pünktlich, organisiert, detailorientiert und zuverlässig
  • Aufmerksam und leidenschaftlich in Bezug auf Kundenerfahrungen
  • Es sind keine Vorkenntnisse erforderlich; wir schätzen ehrliches Feedback von echten Kunden

Responsibilities

  • Wählen Sie Ihre Aufgaben - stimmen Sie Ihre Missionen mit Ihren persönlichen Vorlieben und Ihrem Profil ab
  • Besuchen Sie Luxusgeschäfte oder bewerten Sie online - sprechen Sie mit den Verkäufern in den Geschäften oder online, bequem von zu Hause aus
  • Beobachten Sie genau - prüfen Sie das Ambiente, die Servicequalität und das allgemeine Kundenerlebnis
  • Geben Sie ehrliches Feedback - nutzen Sie unsere Plattform, um Ihre Beobachtungen über Fragebögen mitzuteilen

FAQs

What is the role of a luxury brand evaluator?

As a luxury brand evaluator, you will discreetly assess customer experiences with premium brands and provide critical feedback to improve their services through visits to boutiques, online shopping, or product returns.

How flexible are the working hours for this position?

Each store visit lasts about 20 minutes, allowing you to maintain flexibility in scheduling multiple assignments throughout the month.

Is prior experience required for this role?

No prior experience is necessary; we value honest feedback from real customers and provide necessary training and certification.

How do I apply for missions?

You can apply for missions by registering on our platform at live.cxg.com, completing your profile, getting certified, and exploring available assignments that interest you.

What kind of compensation can I expect?

You will receive a fee based on the complexity of non-purchase evaluations, along with reimbursement for approved purchases as specified in the task description.

Are there any age requirements to apply?

Yes, you must be at least 18 years old to apply for this position.

Can I work for this position if I am currently under contract with a retail brand?

No, you cannot be under contract with a retail brand to ensure impartiality in your evaluations.

What kind of brands will I be working with?

You will work with renowned luxury brands in fashion, beauty, jewelry, and the automotive industry, including names like Louis Vuitton, Tiffany & Co, and Bentley.

How do I manage my assignments and feedback?

You can manage your assignments and feedback seamlessly through our user-friendly mobile platform, CXG Live.

Is this position suitable for someone who is not a frequent customer of luxury brands?

No, you must currently be a customer of premium and luxury brands to ensure you have relevant experiences to share.

Transforming Experiences.

Consulting
Industry
201-500
Employees
2006
Founded Year

Mission & Purpose

CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.