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Workers' Compensation Manager

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RPM Living

3mo ago

  • Job
    Full-time
    Senior Level
  • Government & Politics
    People, HR & Administration
  • Houston

AI generated summary

  • You need a degree or equivalent experience, 5 years in workers' comp, management skills, knowledge of laws, claims management, and strong communication. Proficiency in MS Office and hybrid work is required.
  • You will manage claims, communicate with brokers, ensure compliance, handle case management, support HR and safety, guide employees, and coordinate resolutions with partners.

Requirements

  • Associates Degree in business administration, human resources risk management or related field. Experience may substitute for education
  • Five years of experience in workers compensation
  • Supervisor or manager experience preferred
  • Multifamily or legal experience preferred
  • Knowledge of workers' compensation laws and regulations (federal and state)
  • Knowledge of insurance carriers and third-party administrators
  • Skilled in claims management, injury prevention, and risk management
  • Skilled in problem-solving with the ability to think strategically
  • Skilled in time management with the ability to prioritize multiple tasks in a fast-paced environment
  • Skilled in workers' compensation software and claims tracking systems
  • Skilled in Microsoft Office Suite, Adobe, and Yardi
  • Ability to communicate effectively both verbally and in writing
  • Ability to analyze complex data, prepare reports, and present findings to senior management
  • Ability to collaborate as a team player and work effectively with employees at all levels of the organization
  • May be required to sit or stand for extended periods of time
  • Must be able to read documents, computer screens and data
  • Must be able to hear and understand verbal communications in person and over the phone or computer
  • May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds
  • Must be able to operate a computer, keyboard, mouse and other office equipment
  • This is a hybrid role requiring the associate to work in one of our corporate or regional offices at least four days a week
  • The office is an open setting which may include bright lights, constant noises and distractions

Responsibilities

  • Administer the day-to-day functions within the department to include claims handling procedures, interdepartmental communication, and oversight of other workers’ compensation associates.
  • Effectively communicate with Broker and TPA on claims handling and coverage questions.
  • Oversee workers’ compensation documentation, status reports, and claims settlement and coverage.
  • Ensure compliance with company policies and state regulations while updating documentation.
  • Perform day-to-day case management of assigned claims; initiate contact with injured employees; confer with claimants, doctors, and other parties; obtain and review workers' compensation claims; and determine appropriate action for each case.
  • Partner with Human Resources and Safety Department.
  • Input Subsequent Report of Injury/First Report of Injury data and new claims in claims software system.
  • Provide, interpret and explain information regarding claims status, policies, requirements, rules, regulations and procedures.
  • Ensure clarity regarding work restrictions for every workers’ compensation case by consulting with medical treatment providers.
  • Provide guidance and support to managers and employees regarding workers' compensation policies, procedures, and benefits, including return to work.
  • Assist employees with filing incident reports and accurately documenting investigations to ensure faster settlements and resolution.
  • Evaluate workers’ compensation claims applications, analyze complexities in claims data and identify missing information.
  • Works closely with the benefits team to transition employees to LOA when appropriate.
  • Coordinate with partner resources and claimants to resolve workers’ compensation cases in accordance with applicable guidelines.

FAQs

What is the role of the Workers' Compensation Manager at RPM Living?

The Workers' Compensation Manager is responsible for overseeing the day-to-day functions of the workers' compensation program, including claims management, interdepartmental communication, and compliance with state regulations.

What are the primary responsibilities of the Workers' Compensation Manager?

The primary responsibilities include administering claims handling procedures, communicating with brokers and third-party administrators, managing case files, ensuring compliance, and collaborating with Human Resources and the Safety Department.

What education and experience are required for this position?

An Associates Degree in business administration, human resources, risk management, or a related field is required, along with five years of experience in workers' compensation. Supervisor or manager experience is preferred.

What skills are necessary for the Workers' Compensation Manager role?

Necessary skills include knowledge of workers' compensation laws, claims management, problem-solving, time management, proficiency in relevant software, and effective communication abilities.

Where will the Workers' Compensation Manager be working?

This is a hybrid role requiring the associate to work in one of RPM Living's corporate or regional offices at least four days a week.

Are there opportunities for professional development in this position?

Yes, RPM Living offers opportunities for professional development, career growth, and role-based learning plans.

What employee benefits does RPM Living offer?

Benefits include comprehensive healthcare coverage, employer-paid mental health programs, a 401(k) plan with a robust company match, paid time off, and various discounts and ancillary benefits.

What is the work environment like for this position?

The work environment is an open office setting, which may include bright lights, constant noises, and distractions.

Is a background check required for employment?

Yes, employment with RPM Living is contingent upon successful completion of a background check as required by local and federal regulations.

Does RPM Living participate in E-Verify?

Yes, RPM Living participates in E-Verify, and information can be found on the E-Verify Participation Poster and the Right to Work Poster.

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RPM Living

Exceed Every Need.

Real Estate
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

RPM Living is a real estate company specialising in property management, development, and investment services. Their ultimate mission is to enhance the quality of life for residents by providing exceptional living experiences through top-notch property management and innovative residential solutions. The purpose of RPM Living is to create and maintain high-quality living environments, ensuring customer satisfaction and value for property owners and investors. They aim to achieve this by focusing on excellence in service, integrity in operations, and fostering strong community relationships.

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