Large

We’re one of the world’s largest consumer co-operatives, owned by millions of members. We’re the UK’s fifth biggest food retailer with more than 2,500 local, convenience and medium-sized stores.

We’re also:

the UK’s number 1 funeral services provider
a major general insurer
a growing legal services business
As well as having clear financial and operational objectives and employing nearly 70,000 people, we’re a recognised leader for our social goals and community-led programmes. We exist to meet members’ needs and stand up for the things they believe in.

So, the more successful we are, the more we can give back to you and your local community.

That’s why we’re different.

Retail & Consumer Goods

Co-op

Retail

You need experience in agile service design, mentoring designers, using measurement frameworks, and analyzing user behavior, plus strong communication and relationship-building skills.

You will improve customer services, design and test service journeys, prioritize accessibility, collaborate with teams, and foster a community of practice for knowledge sharing.

Design

Product

Manchester

<div><p><b>Lead Service Designer</b><br>
Up to &pound;60,000 plus great benefits (Work Level 5)<br>
12-month fixed-term contract/secondment (parental cover)<br>
Manchester city centre (hybrid)</p><p><i>
We&rsquo;re open to applications from people who may require flexible working arrangements. There&rsquo;ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.</i></p><p>
We&rsquo;re looking for a Lead Service Designer to join our wider Digital Technology &amp; Data team at Co-op on a 12-month fixed-term contract in Manchester. In this role, you&rsquo;ll play a key part in creating products and services that provide value to our members. This is a hybrid opportunity, with occasional in-person team meetings in the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).</p><p>
As a Lead Service Designer at Co-op, you&rsquo;ll help to lead and shape service design, working closely with our product teams to make sense of complex systems. If you&rsquo;re experienced at aligning user experience with business objectives, this is a great chance for you to help us use digital technologies to make a real difference.</p><p><b>
What you&rsquo;ll do</b></p><ul>
<li>Lead the strategic and ongoing improvement of services used by our customers and members</li>
<li>Research, design, and test end-to-end services</li>
<li>Create service journey and process maps</li>
<li>Champion a data-informed approach to service design by collaborating across teams to identify and prioritise appropriate metrics, ensuring services deliver measurable value</li>
<li>Make accessibility considerations a priority in your service design decision-making</li>
<li>Collaborate with Delivery and Engineering colleagues and look for ways to continuously improve our ways of working</li>
<li>Help to establish a service design community of practice that meets regularly to share knowledge and experience</li></ul><p><b>
This role would suit people who have</b></p><ul>
<li>Experience working as a Service Designer within an agile, multi-disciplinary environment</li>
<li>Experience of mentoring and coaching other Designers and supporting their development</li>
<li>Experience using measurement frameworks</li>
<li>Strong knowledge of service design methods</li>
<li>The ability to use research to analyse user behaviour and motivations</li>
<li>Excellent communication and collaboration skills, with the ability to share technical information with non-technical audiences</li>
<li>Excellent relationship-building skills, with the ability to influence and challenge people inclusively</li></ul><p><i>
We know that some candidates are less likely to apply for a role if they don&rsquo;t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.</i></p><p><b>
Why Co-op?</b></p><p>
If you&rsquo;ve got the skills and experience we&rsquo;re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You&rsquo;ll also get:</p><ul>
<li>Private healthcare</li>
<li>An annual bonus (based on personal and business performance)</li>
<li>28 days holiday plus bank holidays</li>
<li>A pension with up to 10% employer contributions</li>
<li>Access to a subsidised onsite gym (at our Manchester HQ)</li>
<li>Coaching and training to support your career development</li>
<li>Wagestream &ndash; a money management app that gives you access to a percentage of your pay as you earn it</li>
<li>Grocery Aid &ndash; 24/7 access to a range of emotional, financial, and practical support services for you and your family</li></ul><p><b>
Building an inclusive work environment</b></p><p>
At Co-op, we&rsquo;re proud to do things a different way. As one of the world&rsquo;s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we&rsquo;ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.</p><p>
We&rsquo;re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.</p><p>
We'll ask whether you&rsquo;d like to be considered under the Disability Confident scheme when you apply.</p><p>
If we invite you to take part in the recruitment process for any of our jobs, we&rsquo;ll ask you if you need any reasonable adjustments to enable you to participate.</p><p>
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.</p><p>
You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion here</p></div>

Lead Service Designer
Up to £60,000 plus great benefits (Work Level 5)
12-month fixed-term contract/secondment (parental cover)
Manchester city centre (hybrid)
We’re open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.
We’re looking for a Lead Service Designer to join our wider Digital Technology & Data team at Co-op on a 12-month fixed-term contract in Manchester. In this role, you’ll play a key part in creating products and services that provide value to our members. This is a hybrid opportunity, with occasional in-person team meetings in the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).
As a Lead Service Designer at Co-op, you’ll help to lead and shape service design, working closely with our product teams to make sense of complex systems. If you’re experienced at aligning user experience with business objectives, this is a great chance for you to help us use digital technologies to make a real difference.
What you’ll do
Lead the strategic and ongoing improvement of services used by our customers and members
Research, design, and test end-to-end services
Create service journey and process maps
Champion a data-informed approach to service design by collaborating across teams to identify and prioritise appropriate metrics, ensuring services deliver measurable value
Make accessibility considerations a priority in your service design decision-making
Collaborate with Delivery and Engineering colleagues and look for ways to continuously improve our ways of working
Help to establish a service design community of practice that meets regularly to share knowledge and experience
This role would suit people who have
Experience working as a Service Designer within an agile, multi-disciplinary environment
Experience of mentoring and coaching other Designers and supporting their development
Experience using measurement frameworks
Strong knowledge of service design methods
The ability to use research to analyse user behaviour and motivations
Excellent communication and collaboration skills, with the ability to share technical information with non-technical audiences
Excellent relationship-building skills, with the ability to influence and challenge people inclusively
We know that some candidates are less likely to apply for a role if they don’t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.
Why Co-op?
If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:
Private healthcare
An annual bonus (based on personal and business performance)
28 days holiday plus bank holidays
A pension with up to 10% employer contributions
Access to a subsidised onsite gym (at our Manchester HQ)
Coaching and training to support your career development
Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family
Building an inclusive work environment
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion here

Lead Service Designer - Co-op

Lead Service Designer

You should have a law degree or diploma, commercial awareness, strong relationship-building skills, excellent prioritisation, and a proactive approach to learning.

You will manage workloads, draft and review legal documents, advise on risks, collaborate with specialists, conduct legal research, and support community initiatives.

Legal

<div><p><b>Paralegal (In-house)</b><br>
&pound;26,500 - &pound;28,500 plus excellent benefits (Work Level 6B)<br>
Manchester city centre, M44FW<br>
We&rsquo;re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at jobs.coop.co.uk/hybrid-working-policy</p><p></p><p><br>
We&rsquo;re looking for a paralegal to join our Co-op Group in-house legal team.</p><p>
In this role you&rsquo;ll have the exciting opportunity to work across a wide variety of legal work in disputes, property, commercial and employment, supporting colleagues in the wider legal team as well as leading on your own pieces of work. We&rsquo;ll look to you to build positive relationships with colleagues across the business to provide legal advice alongside solicitors in the team. This is a fantastic chance to develop your legal skills across a broad range of specialisms whilst benefiting from expert mentorship and support.</p><p></p><p><b><br>
What you&rsquo;ll do</b></p><ul><li>Manage your own workload and provide legal advice to a variety of business areas on a wide range of legal issues</li><li>Review, draft and negotiate a wide variety of legal documents and advise internal partners on legal risk, receiving support from solicitor colleagues</li><li>Identify legal issues and collaborate with our in-house legal specialists</li><li>Support solicitors and other paralegals on larger projects and pieces of work</li><li>Assist with legal know-how and horizon scanning and create guidance documents/training materials for colleagues and other teams in the Co-op</li><li>Undertake legal research on a broad range of topics</li><li>Get involved in Co-op community initiatives, events, and activities</li></ul><p></p><div><b><br>
This role would suit people who have</b><br>
<br>
<ul><li>A law degree or graduate diploma in law</li><li>The ability to demonstrate commercial awareness and understand a variety of business requirements</li><li>Good relationship-building skills, with the ability to collaborate with colleagues across the business</li><li>Strong prioritisation and organisational skills</li><li>A proactive approach with a passion for learning</li></ul></div><p></p><p><b><br>
Why Co-op?</b></p><div>
Here you&rsquo;ll do work that matters. We&rsquo;re a commercial organisation with a purpose beyond profit, you&rsquo;ll have an opportunity to help us build a stronger Co-op and stronger communities. You&rsquo;ll also get a package that includes:<br>
<ul><li>competitive salary</li><li>coaching, training and support to help you develop</li><li>pension with up to 10% employer contributions</li><li>annual incentive scheme</li><li>28 days&rsquo; holiday (rising to 32 in line with service) plus bank holidays</li><li>discounts on Co-op products and services</li><li>Wagestream - a money management app that gives you access to a percentage of your pay as you earn it</li></ul></div><p></p><p><b><br>
Building an inclusive work environment</b><br>
<br>
We&rsquo;re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.<br>
<br>
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.<br>
<br>
We'll ask whether you&rsquo;d like to be considered under the Disability Confident scheme when you apply.<br>
<br>
If we invite you to take part in the recruitment process for any of our jobs, we&rsquo;ll ask you if you need any reasonable adjustments to enable you to participate.<br>
<br>
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.<br>
<br>
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.</p><p><b>
Please note that we may close applications for this role early.</b></p><p><b>
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes.</b> <b>If you're a current Co-op colleague, this does not need to be completed.</b></p></div>

Paralegal (In-house)
£26,500 - £28,500 plus excellent benefits (Work Level 6B)
Manchester city centre, M44FW
We’re now working in a hybrid way, with colleagues dividing their time between home/remote working and the office. You can find out more about our hybrid working policy at jobs.coop.co.uk/hybrid-working-policy
We’re looking for a paralegal to join our Co-op Group in-house legal team.
In this role you’ll have the exciting opportunity to work across a wide variety of legal work in disputes, property, commercial and employment, supporting colleagues in the wider legal team as well as leading on your own pieces of work. We’ll look to you to build positive relationships with colleagues across the business to provide legal advice alongside solicitors in the team. This is a fantastic chance to develop your legal skills across a broad range of specialisms whilst benefiting from expert mentorship and support.
What you’ll doManage your own workload and provide legal advice to a variety of business areas on a wide range of legal issuesReview, draft and negotiate a wide variety of legal documents and advise internal partners on legal risk, receiving support from solicitor colleaguesIdentify legal issues and collaborate with our in-house legal specialistsSupport solicitors and other paralegals on larger projects and pieces of workAssist with legal know-how and horizon scanning and create guidance documents/training materials for colleagues and other teams in the Co-opUndertake legal research on a broad range of topicsGet involved in Co-op community initiatives, events, and activities
This role would suit people who have

A law degree or graduate diploma in lawThe ability to demonstrate commercial awareness and understand a variety of business requirementsGood relationship-building skills, with the ability to collaborate with colleagues across the businessStrong prioritisation and organisational skillsA proactive approach with a passion for learning
Why Co-op?
Here you’ll do work that matters. We’re a commercial organisation with a purpose beyond profit, you’ll have an opportunity to help us build a stronger Co-op and stronger communities. You’ll also get a package that includes:
competitive salarycoaching, training and support to help you developpension with up to 10% employer contributionsannual incentive scheme28 days’ holiday (rising to 32 in line with service) plus bank holidaysdiscounts on Co-op products and servicesWagestream - a money management app that gives you access to a percentage of your pay as you earn it
Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.
Please note that we may close applications for this role early.
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.

Paralegal - Co-op

Paralegal

You need instructional design experience, strong IT skills, creativity, a learner-focused mindset, and the ability to collaborate and share ideas with teammates.

You will collaborate with the team to design learning content, update existing materials, attend briefs, and analyze user feedback to improve user experience and accessibility.

Education & Teaching

<div><p><b>Learning Content Designer</b><br>
&pound;32,000 - &pound;34,000 plus great benefits (Work Level 6A)<br>
Manchester city centre - in this role you&rsquo;ll work in a hybrid way, splitting your time between home, and the office (around once a week in the office) find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy.<br>
9-month secondment / fixed-term contract<br>
<br>
We&rsquo;re looking for a Learning Content Designer to join our Talent Development team here at Co-op. In this role, we&rsquo;ll look to you to support with the creation and maintenance of digital learning solutions for colleagues across our Co-op. You&rsquo;ll work alongside experienced designers, learning valuable technical skills as you go.</p><p>
You don&rsquo;t need to be a technical expert to succeed in this role &ndash; what we really need is someone with creative flair, the ability to tell a story, and a passion for learning. This is a fantastic opportunity to develop your skills while making a positive impact to colleagues across the whole of our Co-op.</p><p><b>
What you&rsquo;ll do</b></p><ul><li>Work alongside experienced team members to understand the learning design process</li><li>Learn how to create story boards and layout content using instructional design programmes</li><li>Update and maintain existing learning content in line with any changes</li><li>Attend briefs with the Learning Design Studio Manager and Learning Content Design Leads to gain an in-depth understanding of the courses that are being created</li><li>Work collaboratively with the wider design team, subject matter experts and partners to gain knowledge, share ideas and give feedback</li><li>As your confidence grows, own the end to end design of informative and innovative content for the delivery of digital learning</li><li>Gain an understanding of the importance of user experience and accessibility, putting yourself in the shoes of the end-user and analysing user feedback to assess the success of learning courses</li></ul><p><b>
This role will suit people who have</b></p><ul><li>Some previous experience of instructional design</li><li>Good general IT skills with the ability to pick up new systems quickly - you enjoy learning and using new software</li><li>Natural creativity and an aptitude for innovative design</li><li>The mindset to put the learner at the forefront of your work</li><li>The ability to collaborate with your teammates and share ideas</li></ul><p><b>
Why Co-op?</b></p><p>
If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).</p><ul><li>An annual bonus (based on personal and business performance)</li><li>28 days holiday (rising to 32 with service) plus bank holidays</li><li>A pension with up to 10% employer contributions</li><li>Access to a subsidised onsite gym (at our Manchester HQ)</li><li>Coaching and training to support your career development</li><li>Wagestream app &ndash; giving you access to a percentage of your pay as you earn</li></ul><p>
At Co-op, we&rsquo;re proud to do things a different way. As one of the world&rsquo;s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we&rsquo;ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.</p><p><b>
Building a diverse environment</b></p><p>
We&rsquo;re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.</p><p>
We'll ask whether you&rsquo;d like to be considered under the Disability Confident scheme when you apply.<br>
If we invite you to take part in the recruitment process for any of our jobs, we&rsquo;ll ask you if you need any reasonable adjustments to enable you to participate.</p><p>
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process</p><p>
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing</p><p>
Please note that we may close applications for this role early.<br>
<br>
As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.<br>
#CBS</p></div>

Learning Content Designer
£32,000 - £34,000 plus great benefits (Work Level 6A)
Manchester city centre - in this role you’ll work in a hybrid way, splitting your time between home, and the office (around once a week in the office) find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy.
9-month secondment / fixed-term contract

We’re looking for a Learning Content Designer to join our Talent Development team here at Co-op. In this role, we’ll look to you to support with the creation and maintenance of digital learning solutions for colleagues across our Co-op. You’ll work alongside experienced designers, learning valuable technical skills as you go.
You don’t need to be a technical expert to succeed in this role – what we really need is someone with creative flair, the ability to tell a story, and a passion for learning. This is a fantastic opportunity to develop your skills while making a positive impact to colleagues across the whole of our Co-op.
What you’ll doWork alongside experienced team members to understand the learning design processLearn how to create story boards and layout content using instructional design programmesUpdate and maintain existing learning content in line with any changesAttend briefs with the Learning Design Studio Manager and Learning Content Design Leads to gain an in-depth understanding of the courses that are being createdWork collaboratively with the wider design team, subject matter experts and partners to gain knowledge, share ideas and give feedbackAs your confidence grows, own the end to end design of informative and innovative content for the delivery of digital learningGain an understanding of the importance of user experience and accessibility, putting yourself in the shoes of the end-user and analysing user feedback to assess the success of learning courses
This role will suit people who haveSome previous experience of instructional designGood general IT skills with the ability to pick up new systems quickly - you enjoy learning and using new softwareNatural creativity and an aptitude for innovative designThe mindset to put the learner at the forefront of your workThe ability to collaborate with your teammates and share ideas
Why Co-op?
If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).An annual bonus (based on personal and business performance)28 days holiday (rising to 32 with service) plus bank holidaysA pension with up to 10% employer contributionsAccess to a subsidised onsite gym (at our Manchester HQ)Coaching and training to support your career developmentWagestream app – giving you access to a percentage of your pay as you earn
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building a diverse environment
We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing
Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes between 45-60 minutes. If you're a current Co-op colleague, this does not need to be completed.
#CBS

Learning Content Designer - Co-op

Learning Content Designer

You should have experience in delivering tech products, facilitating multi-disciplinary teams, knowledge of agile and waterfall methods, and possess strong communication, coaching, and relationship-building skills.

You will coordinate technology delivery, manage supplier relationships, facilitate team collaboration, address risks, and share expertise within a community of practice.

IT & Cybersecurity

Business, Operations & Strategy

<div><div><div><p><b>Lead Technology Delivery Manager</b></p>
</div><div><p>&pound;66,000 to &pound;72,000 plus great benefits (Work Level 5)</p>
</div><div><p>36-month fixed-term contract</p>
</div><div><p>Manchester City Centre (Hybrid Working)</p>
</div><div><p>We&rsquo;re looking for a Lead Technology Delivery Manager to join us in Manchester on a 36-month fixed-term contract, as part of our wider Digital Technology &amp; Data team. In this role, you&rsquo;ll work alongside our Principal Delivery Manager and take ownership of the delivery of systems integrations for our Co-op Legal Services (CLS) business area. We&rsquo;ll look to you to lead a multi-disciplinary team of colleagues and contribute to an exciting technology transformation programme. This is a hybrid opportunity, and you&rsquo;ll split your time between home and the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).</p></div><br>
<p></p><div><p><b>What you&rsquo;ll do</b></p>
</div><div><ul><li>Be accountable for the successful delivery of the systems integrations to support the introduction of new technology used by our CLS colleagues</li>
</ul></div><div><ul><li>Collaborate with the Project Manager to co-ordinate third-party supplier delivery</li>
</ul></div><div><ul><li>Be the main point of contact for your team, co-ordinating delivery timescales and managing partner expectations</li>
</ul></div><div><ul><li>Facilitate continual planning, refinement, problem-solving, and retrospectives to empower team engagement and effective collaboration, continuous improvement and facilitate flow</li>
</ul></div><div><ul><li>Highlight, manage, and mitigate risks, and dependencies</li>
</ul></div><div><ul><li>Contribute to our community of practice, sharing your knowledge and experience with colleagues</li><br>
</ul></div><p></p><div><p><b>This role would suit people who have</b></p>
</div><div><ul><li>Experience delivering technology products and services across multiple teams</li>
</ul></div><div><ul><li>Experience of facilitating deliver via multi-disciplinary teams</li>
</ul></div><div><ul><li>A familiarity with agile and waterfall methodologies</li>
</ul></div><div><ul><li>Good coaching and mentoring skills</li>
</ul></div><div><ul><li>Good communication and collaboration skills, with the ability to translate technical language for a non-technical audience</li>
</ul></div><div><ul><li>Good relationship-building skills, with the ability to influence and challenge people inclusively</li>
</ul></div><div><p><i>We know that some candidates are less likely to apply for a role if they don&rsquo;t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.</i></p></div></div><div><br>
<p></p><div><p><b>Why Co-op?</b></p>
</div><div><p>If you&rsquo;ve got the skills and experience we&rsquo;re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You&rsquo;ll also get:</p>
</div><div><ul><li>Private healthcare</li>
</ul></div><div><ul><li>An annual bonus (based on personal and business performance)</li>
</ul></div><div><ul><li>28 days holiday plus bank holidays</li>
</ul></div><div><ul><li>A pension with up to 10% employer contributions</li>
</ul></div><div><ul><li>Access to a subsidised onsite gym (at our Manchester HQ)</li>
</ul></div><div><ul><li>Coaching and training to support your career development</li>
</ul></div><div><ul><li>Wagestream &ndash; a money management app that gives you access to a percentage of your pay as you earn it</li>
</ul></div><div><ul><li>Grocery Aid &ndash; 24/7 access to a range of emotional, financial, and practical support services for you and your family</li>
</ul></div><div><p><b>Building an inclusive work environment</b></p>
</div><div><p>At Co-op, we&rsquo;re proud to do things a different way. As one of the world&rsquo;s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we&rsquo;ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.</p>
</div><div><p>We&rsquo;re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.</p>
</div><div><p>We'll ask whether you&rsquo;d like to be considered under the Disability Confident scheme when you apply.</p>
</div><div><p>If we invite you to take part in the recruitment process for any of our jobs, we&rsquo;ll ask you if you need any reasonable adjustments to enable you to participate.</p></div><br>
<p></p><div><p>You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.</p>
</div><div><p>You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.</p></div></div></div><p></p>

Lead Technology Delivery Manager
£66,000 to £72,000 plus great benefits (Work Level 5)
36-month fixed-term contract
Manchester City Centre (Hybrid Working)
We’re looking for a Lead Technology Delivery Manager to join us in Manchester on a 36-month fixed-term contract, as part of our wider Digital Technology & Data team. In this role, you’ll work alongside our Principal Delivery Manager and take ownership of the delivery of systems integrations for our Co-op Legal Services (CLS) business area. We’ll look to you to lead a multi-disciplinary team of colleagues and contribute to an exciting technology transformation programme. This is a hybrid opportunity, and you’ll split your time between home and the office (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).
What you’ll do
Be accountable for the successful delivery of the systems integrations to support the introduction of new technology used by our CLS colleagues
Collaborate with the Project Manager to co-ordinate third-party supplier delivery
Be the main point of contact for your team, co-ordinating delivery timescales and managing partner expectations
Facilitate continual planning, refinement, problem-solving, and retrospectives to empower team engagement and effective collaboration, continuous improvement and facilitate flow
Highlight, manage, and mitigate risks, and dependencies
Contribute to our community of practice, sharing your knowledge and experience with colleagues
This role would suit people who have
Experience delivering technology products and services across multiple teams
Experience of facilitating deliver via multi-disciplinary teams
A familiarity with agile and waterfall methodologies
Good coaching and mentoring skills
Good communication and collaboration skills, with the ability to translate technical language for a non-technical audience
Good relationship-building skills, with the ability to influence and challenge people inclusively
We know that some candidates are less likely to apply for a role if they don’t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.
Why Co-op?
If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:
Private healthcare
An annual bonus (based on personal and business performance)
28 days holiday plus bank holidays
A pension with up to 10% employer contributions
Access to a subsidised onsite gym (at our Manchester HQ)
Coaching and training to support your career development
Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family
Building an inclusive work environment
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.

Lead Technology Delivery Manager - Legal Services - Co-op

Lead Technology Delivery Manager - Legal Services

You need experience in large IT change programmes, case management knowledge, strong problem-solving and relationship-building skills, plus effective communication for non-technical audiences.

You will outline solution options, recommend design decisions, collaborate on technology solutions, demonstrate alignment with business needs, and provide technical leadership to colleagues.

<div><p><b>Principal Solution Architect &ndash; Legal Services</b><br>
&pound;75,000 to &pound;85,000 pro-rata plus great benefits (Work Level 4)<br>
24-month fixed-term contract/secondment<br>
Manchester City Centre &ndash; hybrid working (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).<br>
<i>We&rsquo;re open to applications from people who may require flexible working arrangements. There&rsquo;ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.</i></p><p>
We&rsquo;re looking for a Principal Solution Architect to join our Enterprise Architecture and Design team, part of our wider Digital Technology &amp; Data team, in Manchester. In this role, you&rsquo;ll support the implementation of a new legal Case Management System (CMS) for our Legal Services business area. We&rsquo;ll look to you to lead on the architectural aspects of this programme, defining the end-to-end solution design and working closely with multiple third-party solution and implementation partners.</p><p><b>
What you&rsquo;ll do</b></p><ul><li>Outline solution options, identify and make recommendations on key design decisions, and complete architectural design documentation</li><li>Collaborate with partners across Co-op to discuss technology design solutions</li><li>Demonstrate how the solution design will meet business needs and align with architectural governance and standards</li><li>Provide technical and architectural leadership, sharing your knowledge and experience with other colleagues</li></ul><p><b>
This role would suit people who have</b></p><ul><li>Experience working on large-scale programmes within an IT and Change environment</li><li>A familiarity with, and an understanding of, case management processes</li><li>Strong problem-solving skills, with the ability to make reasoned and evidence-based decisions</li><li>Good relationship-building skills, with the ability to influence and challenge people, of all levels of seniority, inclusively</li><li>Good communication skills, with the ability to translate technical language for a non-technical audience</li></ul><p>
We know that some candidates are less likely to apply for a role if they don&rsquo;t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.</p><p><b>
Why Co-op?</b></p><div>
If you&rsquo;ve got the skills and experience we&rsquo;re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You&rsquo;ll also get:<br>
<ul><li>Private healthcare</li><li>A company car or &pound;6,000 car allowance</li><li>28 days holiday plus bank holidays</li><li>A pension with up to 10% employer contributions</li><li>Access to a subsidised onsite gym (at our Manchester HQ)</li><li>Coaching and training to support your career development</li><li>Wagestream &ndash; a money management app that gives you access to a percentage of your pay as you earn it</li><li>Grocery Aid &ndash; 24/7 access to a range of emotional, financial, and practical support services for you and your family</li></ul></div><p><b>
Building an inclusive work environment</b></p><p>
At Co-op, we&rsquo;re proud to do things a different way. As one of the world&rsquo;s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we&rsquo;ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.</p><p>
We&rsquo;re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.</p><p>
We'll ask whether you&rsquo;d like to be considered under the Disability Confident scheme when you apply.</p><p>
If we invite you to take part in the recruitment process for any of our jobs, we&rsquo;ll ask you if you need any reasonable adjustments to enable you to participate.</p><p>
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.</p><p>
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.</p><p><b>
We reserve the right to remove a vacancy before the scheduled closing date</b></p></div>

Principal Solution Architect – Legal Services
£75,000 to £85,000 pro-rata plus great benefits (Work Level 4)
24-month fixed-term contract/secondment
Manchester City Centre – hybrid working (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).
We’re open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.
We’re looking for a Principal Solution Architect to join our Enterprise Architecture and Design team, part of our wider Digital Technology & Data team, in Manchester. In this role, you’ll support the implementation of a new legal Case Management System (CMS) for our Legal Services business area. We’ll look to you to lead on the architectural aspects of this programme, defining the end-to-end solution design and working closely with multiple third-party solution and implementation partners.
What you’ll doOutline solution options, identify and make recommendations on key design decisions, and complete architectural design documentationCollaborate with partners across Co-op to discuss technology design solutionsDemonstrate how the solution design will meet business needs and align with architectural governance and standardsProvide technical and architectural leadership, sharing your knowledge and experience with other colleagues
This role would suit people who haveExperience working on large-scale programmes within an IT and Change environmentA familiarity with, and an understanding of, case management processesStrong problem-solving skills, with the ability to make reasoned and evidence-based decisionsGood relationship-building skills, with the ability to influence and challenge people, of all levels of seniority, inclusivelyGood communication skills, with the ability to translate technical language for a non-technical audience
We know that some candidates are less likely to apply for a role if they don’t meet all the criteria in the job description. At Co-op, we're committed to building a diverse and inclusive working environment, so if you'd like to apply for this role but your experience doesn't quite meet every point, we'd still encourage you to apply. You may be just the right candidate for the job or other roles we have available.
Why Co-op?
If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:
Private healthcareA company car or £6,000 car allowance28 days holiday plus bank holidaysA pension with up to 10% employer contributionsAccess to a subsidised onsite gym (at our Manchester HQ)Coaching and training to support your career developmentWagestream – a money management app that gives you access to a percentage of your pay as you earn itGrocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family
Building an inclusive work environment
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.
If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.
We reserve the right to remove a vacancy before the scheduled closing date

Co-op

Mission