Technology

Sprinklr

You must have business fluency in Arabic and English, experience with executive clients, strong project management skills, leadership capabilities, and familiarity with Agile methods and software development.

You will manage a portfolio of accounts, lead project delivery, ensure client satisfaction, communicate with stakeholders, and stay updated on industry trends to craft effective solutions.

Business, Operations & Strategy

Dubai

<div><div>Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world&rsquo;s most valuable enterprises &mdash; global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.</div><div></div><div>
Learn more about our culture and how we make our employees happier through <div>The Sprinklr Way</div>.</div><div></div><div>
Job Description</div><div></div><div>
Join Sprinklr's elite Professional Services team as a Senior Project Manager and steer enterprise-level initiatives for our top-tier customers. Are you ready to take charge and drive projects from conception to completion?</div><div></div><div>
Our Professional Services Team:</div><div></div><div>
Unlocking the full potential of the Sprinklr platform begins with us. As businesses increasingly focus on the customer experience, we need seasoned PMs to turn these aspirations into reality. Join our team and play a pivotal role in guiding our customers through the initial phases of their Sprinklr journey. They say it takes a village and you will work with an ensemble of consultants, solution architects, analytics mavens and sales and service pioneers, you'll be at the forefront of transformative change.</div><div>
Your responsibilities will include:</div><div></div><ul><li><div>
Portfolio Management: Oversee a dynamic portfolio comprising 5 - 7 accounts, ensuring precise control over project scope, change management, risk mitigation, and issue resolution.</div></li><li><div>
Collaborative Leadership: Partner with consulting teams, internal leaders, and regional departments to synchronise efforts and propel project delivery forward.</div></li><li><div>
Efficiency and Excellence: Ensure the efficacy of overall programs while meticulously managing individual projects to meet deadlines and budgetary constraints.</div></li><li><div>
Stakeholder Engagement: Cultivate strong relationships with key client and internal stakeholders, fostering participation and securing executive buy-in for project success.</div></li><li><div>
Solution Expertise: Deepen your understanding of Sprinklr's platform components, enabling you to craft realistic project plans and innovative solutions that meet client needs.</div></li><li><div>
Transparent Communication: Keep all stakeholders informed with accurate project reporting and forecasting while adeptly managing risks, issues, and change requests.</div></li><li><div>
Client Satisfaction: Exceed client expectations by delivering measurable outcomes, managing service briefs, and driving excellence across every project facet.</div></li><li><div>
Leadership and Quality Assurance: Set the standard for your team, championing quality and excellence in all project deliverables while providing regular status updates to stakeholders.</div></li><li><div>
Industry Insight: Stay abreast of industry trends and opportunities, leveraging this knowledge to shape client solutions effectively.</div></li></ul><div></div><div>
A little about you:</div><ul><li><div>
Language Skills: Business fluency in Arabic and English is mandatory.</div></li><li><div>
Client Management experience: Experience collaborating with business owners and executive-level clients, ideally within IT, SaaS, CCaaS, Social, or Software environments.</div></li><li><div>
Project Management: Proven track record of managing multi-geo, multicultural teams and large-scale initiatives to achieve organisational goals.</div></li><li><div>
Leadership Acumen: Strong leadership, influencing, negotiation, and mediation skills with the ability to motivate teams and resolve issues effectively.</div></li><li><div>
Technical Aptitude: Familiarity with software development life cycles, web technologies, and Agile project management methodologies. Certification in Project Management (e.g., Prince2, PMP, SCRUM) is highly desirable.</div></li><li><div>
If you're ready to lead transformative projects in a dynamic environment and make a tangible impact, apply now to join Sprinklr's innovative team!</div></li></ul><div></div><div>
Why You'll Love Sprinklr:<br>
<br>
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br>
<br>
For more information on Sprinklr Benefits around the world, head to <div>https://sprinklrbenefits.com/</div> to browse our country-specific benefits guides.</div><div></div><div><br>
Why You'll Love Sprinklr:<br>
<br>
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br>
<br>
For more information on Sprinklr Benefits around the world, head to <div>https://sprinklrbenefits.com/</div> to browse our country-specific benefits guides.<br>
<br>
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world&rsquo;s most loved enterprise software company, ever.</div><div><br>
We believe in our product: Sprinklr was built from the ground up to enable a brand&rsquo;s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.</div><div><br>
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.</div><div><br>
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div><br>
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr&rsquo;s EEO Policy and EEO is the Law.</div></div>

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Join Sprinklr's elite Professional Services team as a Senior Project Manager and steer enterprise-level initiatives for our top-tier customers. Are you ready to take charge and drive projects from conception to completion?
Our Professional Services Team:
Unlocking the full potential of the Sprinklr platform begins with us. As businesses increasingly focus on the customer experience, we need seasoned PMs to turn these aspirations into reality. Join our team and play a pivotal role in guiding our customers through the initial phases of their Sprinklr journey. They say it takes a village and you will work with an ensemble of consultants, solution architects, analytics mavens and sales and service pioneers, you'll be at the forefront of transformative change.
Your responsibilities will include:
Portfolio Management: Oversee a dynamic portfolio comprising 5 - 7 accounts, ensuring precise control over project scope, change management, risk mitigation, and issue resolution.
Collaborative Leadership: Partner with consulting teams, internal leaders, and regional departments to synchronise efforts and propel project delivery forward.
Efficiency and Excellence: Ensure the efficacy of overall programs while meticulously managing individual projects to meet deadlines and budgetary constraints.
Stakeholder Engagement: Cultivate strong relationships with key client and internal stakeholders, fostering participation and securing executive buy-in for project success.
Solution Expertise: Deepen your understanding of Sprinklr's platform components, enabling you to craft realistic project plans and innovative solutions that meet client needs.
Transparent Communication: Keep all stakeholders informed with accurate project reporting and forecasting while adeptly managing risks, issues, and change requests.
Client Satisfaction: Exceed client expectations by delivering measurable outcomes, managing service briefs, and driving excellence across every project facet.
Leadership and Quality Assurance: Set the standard for your team, championing quality and excellence in all project deliverables while providing regular status updates to stakeholders.
Industry Insight: Stay abreast of industry trends and opportunities, leveraging this knowledge to shape client solutions effectively.
A little about you:
Language Skills: Business fluency in Arabic and English is mandatory.
Client Management experience: Experience collaborating with business owners and executive-level clients, ideally within IT, SaaS, CCaaS, Social, or Software environments.
Project Management: Proven track record of managing multi-geo, multicultural teams and large-scale initiatives to achieve organisational goals.
Leadership Acumen: Strong leadership, influencing, negotiation, and mediation skills with the ability to motivate teams and resolve issues effectively.
Technical Aptitude: Familiarity with software development life cycles, web technologies, and Agile project management methodologies. Certification in Project Management (e.g., Prince2, PMP, SCRUM) is highly desirable.
If you're ready to lead transformative projects in a dynamic environment and make a tangible impact, apply now to join Sprinklr's innovative team!
Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Lead Project Manager (CCaaS)- Dubai, UAE - Sprinklr

Lead Project Manager (CCaaS)- Dubai, UAE

You must be fluent in Italian, Spanish, and English, with strong customer management skills, a proactive mindset, and expertise in SaaS sales, renewals, and process improvements.

You will negotiate contract renewals, develop strategies, identify risks, monitor customer health, document processes, engage clients, create proposals, resolve issues, and forecast accurately.

Customer Relations

Sales & Business Development

Milan

<div>
 <div>
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 </div>
 <div></div>
 <div>
  Learn more about our culture and how we make our employees happier through 
  <div>
   The Sprinklr Way
  </div>.
 </div>
 <div></div>
 <div>
  Job Description
 </div>
 <div></div>
 <div>
  <div>
   The Role
  </div>
 </div>
 <div></div>
 <div>
  <div>
   The Renewals Account Manager collaborates with Sales &amp; Customer Success and is accountable for the renewal process for the account base across their territory. Typically, in this role you are responsible for a variety of larger, more complex accounts/territories in partnership with Field Sales.
  </div>
 </div>
 <div></div>
 <div>
  <div>
   In this role you can expect to...
  </div>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Negotiate all facets of contract renewals using sound commercial judgment.
    </div></li>
   <li>
    <div>
     Develop and deliver win/win negotiation strategies that maximise contract value while protecting and enhancing the customer relationship and the value they are realising from Sprinklr.
    </div></li>
   <li>
    <div>
     Identify customer needs and demonstrate strong account management capabilities to drive on-time renewal closure. Identify areas of license expansion and potential renewal risk weekly.
    </div></li>
   <li>
    <div>
     Maintain a good understanding of Sprinklr licensing models to provide both sales and customers assistance in licensing discussions.
    </div></li>
   <li>
    <div>
     Monitor customer health metrics to proactively identify and communicate risks. Work cross functionally to develop risk mitigation strategies and drive appropriate actions
    </div></li>
   <li>
    <div>
     Document all renewal steps, in accordance with Renewal Guidelines, clearly in SFDC/Clari systems
    </div></li>
   <li>
    <div>
     Engage customers in conversations around renewal readiness, timing and general customer needs.
    </div></li>
   <li>
    <div>
     Connect with customers on multi-year contracts via direct and indirect communication to ensure continued engagement and customer value realisation.
    </div></li>
   <li>
    <div>
     Adhere to and execute on Renewals Management priorities, expectations and programs
    </div></li>
   <li>
    <div>
     Create, present, and negotiate renewal proposal(s) and options throughout post sales process.
    </div></li>
   <li>
    <div>
     Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable order form.
    </div></li>
   <li>
    <div>
     Forecast accurately utilising Renewal &amp; Forecast Guidelines
    </div></li>
   <li>
    <div>
     Partner with our Sales and Customer Success organisation to review customer value achievement &amp; product adoption.
    </div></li>
  </ul>
 </div>
 <div></div>
 <div>
  <div>
   What We Are Looking For:
  </div>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Ability to perform under pressure &amp; within a fast-paced, hyper growth culture
    </div></li>
   <li>
    <div>
     Fluency in Italian, Spanish and English mandatory.
    </div></li>
   <li>
    <div>
     Team player mindset with a track record of building positive relationships with peers and cross-functional partners.
    </div></li>
   <li>
    <div>
     Excellent customer management skills; including sales, account management, and customer service.
    </div></li>
   <li>
    <div>
     Creative problem-solving skills taking personal initiative to identify areas of process improvement and efficiency.
    </div></li>
   <li>
    <div>
     Demonstrated strong work ethic and consistent quota achievement.
    </div></li>
   <li>
    <div>
     Proactive approach with strong attention to detail, time management and organization
    </div></li>
   <li>
    <div>
     Excellent written and verbal communication skills
    </div></li>
   <li>
    <div>
     Growth mindset who always keeps our customers’ success at the core
    </div></li>
  </ul>
  <div>
   <br>
  </div>
 </div>
 <div>
  <div>
   What Makes You Qualified:
  </div>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Demonstrated success in a Renewal Account Management customer facing, quota carrying role
    </div></li>
   <li>
    <div>
     Fluency in Italian, Spanish and English
    </div></li>
   <li>
    <div>
     Demonstrable expertise with contract renewal processes, sales negotiations and renewals forecasting
    </div></li>
   <li>
    <div>
     Deep knowledge and expertise with SaaS sales &amp; services models focused on enterprise software
    </div></li>
   <li>
    <div>
     10-15% travel (region/territory dependent)
    </div></li>
  </ul>
 </div>
 <div></div>
 <div>
  Why You'll Love Sprinklr:<br> <br> We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br> <br> For more information on Sprinklr Benefits around the world, head to 
  <div>
   https://sprinklrbenefits.com/
  </div> to browse our country-specific benefits guides.<br> <br> We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 </div>
 <div>
  <br> We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 </div>
 <div>
  <br> We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 </div>
 <div>
  <br> EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 </div>
 <div>
  <br> Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 </div>
</div>


 
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
 
 
 
  Learn more about our culture and how we make our employees happier through 
  
   The Sprinklr Way
  .
 
 
 
  Job Description
 
 
 
  
   The Role
  
 
 
 
  
   The Renewals Account Manager collaborates with Sales & Customer Success and is accountable for the renewal process for the account base across their territory. Typically, in this role you are responsible for a variety of larger, more complex accounts/territories in partnership with Field Sales.
  
 
 
 
  
   In this role you can expect to...
  
 
 
  
   
    
     Negotiate all facets of contract renewals using sound commercial judgment.
    
   
    
     Develop and deliver win/win negotiation strategies that maximise contract value while protecting and enhancing the customer relationship and the value they are realising from Sprinklr.
    
   
    
     Identify customer needs and demonstrate strong account management capabilities to drive on-time renewal closure. Identify areas of license expansion and potential renewal risk weekly.
    
   
    
     Maintain a good understanding of Sprinklr licensing models to provide both sales and customers assistance in licensing discussions.
    
   
    
     Monitor customer health metrics to proactively identify and communicate risks. Work cross functionally to develop risk mitigation strategies and drive appropriate actions
    
   
    
     Document all renewal steps, in accordance with Renewal Guidelines, clearly in SFDC/Clari systems
    
   
    
     Engage customers in conversations around renewal readiness, timing and general customer needs.
    
   
    
     Connect with customers on multi-year contracts via direct and indirect communication to ensure continued engagement and customer value realisation.
    
   
    
     Adhere to and execute on Renewals Management priorities, expectations and programs
    
   
    
     Create, present, and negotiate renewal proposal(s) and options throughout post sales process.
    
   
    
     Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable order form.
    
   
    
     Forecast accurately utilising Renewal & Forecast Guidelines
    
   
    
     Partner with our Sales and Customer Success organisation to review customer value achievement & product adoption.
    
  
 
 
 
  
   What We Are Looking For:
  
 
 
  
   
    
     Ability to perform under pressure & within a fast-paced, hyper growth culture
    
   
    
     Fluency in Italian, Spanish and English mandatory.
    
   
    
     Team player mindset with a track record of building positive relationships with peers and cross-functional partners.
    
   
    
     Excellent customer management skills; including sales, account management, and customer service.
    
   
    
     Creative problem-solving skills taking personal initiative to identify areas of process improvement and efficiency.
    
   
    
     Demonstrated strong work ethic and consistent quota achievement.
    
   
    
     Proactive approach with strong attention to detail, time management and organization
    
   
    
     Excellent written and verbal communication skills
    
   
    
     Growth mindset who always keeps our customers’ success at the core
    
  
  
   
  
 
 
  
   What Makes You Qualified:
  
 
 
  
   
    
     Demonstrated success in a Renewal Account Management customer facing, quota carrying role
    
   
    
     Fluency in Italian, Spanish and English
    
   
    
     Demonstrable expertise with contract renewal processes, sales negotiations and renewals forecasting
    
   
    
     Deep knowledge and expertise with SaaS sales & services models focused on enterprise software
    
   
    
     10-15% travel (region/territory dependent)
    
  
 
 
 
  Why You'll Love Sprinklr:  We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.  For more information on Sprinklr Benefits around the world, head to 
  
   https://sprinklrbenefits.com/
   to browse our country-specific benefits guides.  We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 
 
   We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
   We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
   EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 
 
   Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 


Renewals Account Manager - Sprinklr

Renewals Account Manager

You need SaaS sales management experience, fluency in Arabic and English, a strong sales record, tech passion, social media insight, high drive, and creative outreach skills.

You will lead and train a team of SDRs, manage hiring and onboarding, collaborate with sales and demand gen teams, improve KPIs, forecast performance, and foster a positive work environment.

<div>
 <div>
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 </div>
 <div></div>
 <div>
  Learn more about our culture and how we make our employees happier through 
  <div>
   The Sprinklr Way
  </div>.
 </div>
 <div></div>
 <div>
  Job Description
 </div>
 <div></div>
 <div>
  <div>
   We currently have a great opportunity for an SDR Manager to join our motivated and creative Inside Sales team for Growth Markets.
  </div>
 </div>
 <div></div>
 <div>
  <div>
   What you'll do:
  </div>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>You will be called upon to lead a team of 6-10 SDRs</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>Train SDRs to identify, contact, and create qualified opportunities</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>Plan for hiring and onboarding new SDR.</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>Work closely with the Demand Gen team to provide feedback on MQLs and campaigns</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>Accurately forecasts weekly, monthly, quarterly attainment</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Managing and improving Sales Development KPIs
    </div></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>Refine the sales pitch and process to achieve optimum results</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <ul>
     <li>Establish metrics and help the team improve by understanding their performance</li>
    </ul></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Help create a fun, high energy environment where people love coming to work
    </div></li>
  </ul>
 </div>
 <div></div>
 <div>
  <div>
   <br> Who you are and what makes you qualified:
  </div>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Experience managing a sales team within a SaaS organization
    </div></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Fluency in Arabic and English
    </div></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Have a verifiable track record of success and goal attainment in a sales-oriented role
    </div></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Have a passion for technology and disruptive technology
    </div></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Have a deep understanding of the role social media plays in business
    </div></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     You have a run-through-a-brick-wall level of drive, passion, and desire for results
    </div></li>
  </ul>
 </div>
 <div>
  <ul>
   <li>
    <div>
     Experience in creative outbound reaches
    </div></li>
  </ul>
 </div>
 <div></div>
 <div>
  Why You'll Love Sprinklr:<br> <br> We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br> <br> For more information on Sprinklr Benefits around the world, head to 
  <div>
   https://sprinklrbenefits.com/
  </div> to browse our country-specific benefits guides.<br> <br> We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 </div>
 <div>
  <br> We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 </div>
 <div>
  <br> We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 </div>
 <div>
  <br> EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 </div>
 <div>
  <br> Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 </div>
</div>


 
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
 
 
 
  Learn more about our culture and how we make our employees happier through 
  
   The Sprinklr Way
  .
 
 
 
  Job Description
 
 
 
  
   We currently have a great opportunity for an SDR Manager to join our motivated and creative Inside Sales team for Growth Markets.
  
 
 
 
  
   What you'll do:
  
 
 
  
   
    
     You will be called upon to lead a team of 6-10 SDRs
    
  
 
 
  
   
    
     Train SDRs to identify, contact, and create qualified opportunities
    
  
 
 
  
   
    
     Plan for hiring and onboarding new SDR.
    
  
 
 
  
   
    
     Work closely with the Demand Gen team to provide feedback on MQLs and campaigns
    
  
 
 
  
   
    
     Work closely with Sales and other members of the SDR Leadership team to improve opportunity management and qualification processes
    
  
 
 
  
   
    
     Accurately forecasts weekly, monthly, quarterly attainment
    
  
 
 
  
   
    
     Managing and improving Sales Development KPIs
    
  
 
 
  
   
    
     Refine the sales pitch and process to achieve optimum results
    
  
 
 
  
   
    
     Establish metrics and help the team improve by understanding their performance
    
  
 
 
  
   
    
     Help create a fun, high energy environment where people love coming to work
    
  
 
 
 
  
    Who you are and what makes you qualified:
  
 
 
  
   
    
     Experience managing a sales team within a SaaS organization
    
  
 
 
  
   
    
     Fluency in Arabic and English
    
  
 
 
  
   
    
     Have a verifiable track record of success and goal attainment in a sales-oriented role
    
  
 
 
  
   
    
     Have a passion for technology and disruptive technology
    
  
 
 
  
   
    
     Have a deep understanding of the role social media plays in business
    
  
 
 
  
   
    
     You have a run-through-a-brick-wall level of drive, passion, and desire for results
    
  
 
 
  
   
    
     Experience in creative outbound reaches
    
  
 
 
 
  Why You'll Love Sprinklr:  We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.  For more information on Sprinklr Benefits around the world, head to 
  
   https://sprinklrbenefits.com/
   to browse our country-specific benefits guides.  We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 
 
   We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
   We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
   EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 
 
   Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 


Manager - Sales Development - Sprinklr

Manager - Sales Development

You must be fluent in Italian and English, with preferred Spanish or French skills. Experience in client management, project management, leadership, and technical aptitude is essential.

You will manage multiple accounts, lead cross-functional teams, communicate with stakeholders, ensure project efficiency, exceed client expectations, and stay updated on industry trends.

<div>
 <div>
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 </div>
 <div></div>
 <div>
  Learn more about our culture and how we make our employees happier through 
  <div>
   The Sprinklr Way
  </div>.
 </div>
 <div></div>
 <div>
  Job Description
 </div>
 <div></div>
 <div>
  Join Sprinklr's elite PS team as a Project Manager and steer enterprise-level initiatives for our top-tier customers. Are you ready to take charge and drive projects from conception to completion?
 </div>
 <div></div>
 <div>
  Our Professional Services Team.
 </div>
 <div></div>
 <div>
  Unlocking the full potential of the Sprinklr platform begins with us. As businesses increasingly focus on the customer experience, we need seasoned PMs to turn these aspirations into reality. Join our team and play a pivotal role in guiding our customers through the initial phases of their Sprinklr journey. They say it takes a village and you will work with an ensemble of consultants, solution architects, analytics mavens and sales and service pioneers, you'll be at the forefront of transformative change.
 </div>
 <div></div>
 <div>
  Your responsibilities will include:
 </div>
 <ul>
  <li>Portfolio Management: Oversee a dynamic portfolio comprising 5 - 7 accounts, ensuring precise control over project scope, change management, risk mitigation, and issue resolution.</li>
  <li>Collaborative Leadership: Partner with consulting teams, internal leaders, and regional departments to synchronise efforts and propel project delivery forward.</li>
  <li>Efficiency and Excellence: Ensure the efficacy of overall programs while meticulously managing individual projects to meet deadlines and budgetary constraints.</li>
  <li>Stakeholder Engagement: Cultivate strong relationships with key client and internal stakeholders, fostering participation and securing executive buy-in for project success.</li>
  <li>Solution Expertise: Deepen your understanding of Sprinklr's platform components, enabling you to craft realistic project plans and innovative solutions that meet client needs.</li>
  <li>Transparent Communication: Keep all stakeholders informed with accurate project reporting and forecasting while adeptly managing risks, issues, and change requests.</li>
  <li>Client Satisfaction: Exceed client expectations by delivering measurable outcomes, managing service briefs, and driving excellence across every project facet.</li>
  <li>Leadership and Quality Assurance: Set the standard for your team, championing quality and excellence in all project deliverables while providing regular status updates to stakeholders.</li>
  <li>Industry Insight: Stay abreast of industry trends and opportunities, leveraging this knowledge to shape client solutions effectively.</li>
 </ul>
 <div></div>
 <div>
  A little about you:
 </div>
 <ul>
  <li>Multilingual Proficiency: Business fluency in both Italian and English is mandatory. Spanish and French language skills are preferred.</li>
  <li>Client Management experience: Experience collaborating with business owners and executive-level clients, ideally within IT, SaaS, CCaaS, Social, or Software environments.</li>
  <li>Project Management: Proven track record of managing multi-geo, multicultural teams and large-scale initiatives to achieve organisational goals.</li>
  <li>Leadership Acumen: Strong leadership, influencing, negotiation, and mediation skills with the ability to motivate teams and resolve issues effectively.</li>
  <li>Technical Aptitude: Familiarity with software development life cycles, web technologies, and Agile project management methodologies. Certification in Project Management (e.g., Prince2, PMP, SCRUM) is highly desirable.</li>
  <li>If you're ready to lead transformative projects in a dynamic environment and make a tangible impact, apply now to join Sprinklr's innovative team!</li>
 </ul>
 <div></div>
 <div>
  Why You'll Love Sprinklr:<br> <br> We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br> <br> For more information on Sprinklr Benefits around the world, head to 
  <div>
   https://sprinklrbenefits.com/
  </div> to browse our country-specific benefits guides.<br> <br> We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 </div>
 <div>
  <br> We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 </div>
 <div>
  <br> We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 </div>
 <div>
  <br> EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 </div>
 <div>
  <br> Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 </div>
</div>


 
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
 
 
 
  Learn more about our culture and how we make our employees happier through 
  
   The Sprinklr Way
  .
 
 
 
  Job Description
 
 
 
  Join Sprinklr's elite PS team as a Project Manager and steer enterprise-level initiatives for our top-tier customers. Are you ready to take charge and drive projects from conception to completion?
 
 
 
  Our Professional Services Team.
 
 
 
  Unlocking the full potential of the Sprinklr platform begins with us. As businesses increasingly focus on the customer experience, we need seasoned PMs to turn these aspirations into reality. Join our team and play a pivotal role in guiding our customers through the initial phases of their Sprinklr journey. They say it takes a village and you will work with an ensemble of consultants, solution architects, analytics mavens and sales and service pioneers, you'll be at the forefront of transformative change.
 
 
 
  Your responsibilities will include:
 
 
  Portfolio Management: Oversee a dynamic portfolio comprising 5 - 7 accounts, ensuring precise control over project scope, change management, risk mitigation, and issue resolution.
  Collaborative Leadership: Partner with consulting teams, internal leaders, and regional departments to synchronise efforts and propel project delivery forward.
  Efficiency and Excellence: Ensure the efficacy of overall programs while meticulously managing individual projects to meet deadlines and budgetary constraints.
  Stakeholder Engagement: Cultivate strong relationships with key client and internal stakeholders, fostering participation and securing executive buy-in for project success.
  Solution Expertise: Deepen your understanding of Sprinklr's platform components, enabling you to craft realistic project plans and innovative solutions that meet client needs.
  Transparent Communication: Keep all stakeholders informed with accurate project reporting and forecasting while adeptly managing risks, issues, and change requests.
  Client Satisfaction: Exceed client expectations by delivering measurable outcomes, managing service briefs, and driving excellence across every project facet.
  Leadership and Quality Assurance: Set the standard for your team, championing quality and excellence in all project deliverables while providing regular status updates to stakeholders.
  Industry Insight: Stay abreast of industry trends and opportunities, leveraging this knowledge to shape client solutions effectively.
 
 
 
  A little about you:
 
 
  Multilingual Proficiency: Business fluency in both Italian and English is mandatory. Spanish and French language skills are preferred.
  Client Management experience: Experience collaborating with business owners and executive-level clients, ideally within IT, SaaS, CCaaS, Social, or Software environments.
  Project Management: Proven track record of managing multi-geo, multicultural teams and large-scale initiatives to achieve organisational goals.
  Leadership Acumen: Strong leadership, influencing, negotiation, and mediation skills with the ability to motivate teams and resolve issues effectively.
  Technical Aptitude: Familiarity with software development life cycles, web technologies, and Agile project management methodologies. Certification in Project Management (e.g., Prince2, PMP, SCRUM) is highly desirable.
  If you're ready to lead transformative projects in a dynamic environment and make a tangible impact, apply now to join Sprinklr's innovative team!
 
 
 
  Why You'll Love Sprinklr:  We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.  For more information on Sprinklr Benefits around the world, head to 
  
   https://sprinklrbenefits.com/
   to browse our country-specific benefits guides.  We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 
 
   We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
   We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
   EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 
 
   Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 


Multilingual Project Manager - SaaS - Sprinklr

Multilingual Project Manager - SaaS

You must be fluent in French and English, have client management experience in IT/SaaS, strong project management skills, leadership abilities, and familiarity with Agile methodologies.

You will oversee project portfolios, collaborate with teams, ensure efficiency, engage stakeholders, communicate transparently, exceed client expectations, lead quality assurance, and stay updated on industry trends.

Paris

<div>
 <div>
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.
 </div>
 <div></div>
 <div>
  Learn more about our culture and how we make our employees happier through 
  <div>
   The Sprinklr Way
  </div>.
 </div>
 <div></div>
 <div>
  Job Description
 </div>
 <div></div>
 <div>
  Join Sprinklr's elite PS team as a Project Manager and steer enterprise-level initiatives for our top-tier customers. Are you ready to take charge and drive projects from conception to completion?
 </div>
 <div></div>
 <div>
  Our Professional Services Team.
 </div>
 <div></div>
 <div>
  Unlocking the full potential of the Sprinklr platform begins with us. As businesses increasingly focus on the customer experience, we need seasoned PMs to turn these aspirations into reality. Join our team and play a pivotal role in guiding our customers through the initial phases of their Sprinklr journey. They say it takes a village and you will work with an ensemble of consultants, solution architects, analytics mavens and sales and service pioneers, you'll be at the forefront of transformative change.
 </div>
 <div></div>
 <div>
  Your responsibilities will include:
 </div>
 <ul>
  <li>Portfolio Management: Oversee a dynamic portfolio comprising 5 - 7 accounts, ensuring precise control over project scope, change management, risk mitigation, and issue resolution.</li>
  <li>Collaborative Leadership: Partner with consulting teams, internal leaders, and regional departments to synchronise efforts and propel project delivery forward.</li>
  <li>Efficiency and Excellence: Ensure the efficacy of overall programs while meticulously managing individual projects to meet deadlines and budgetary constraints.</li>
  <li>Stakeholder Engagement: Cultivate strong relationships with key client and internal stakeholders, fostering participation and securing executive buy-in for project success.</li>
  <li>Solution Expertise: Deepen your understanding of Sprinklr's platform components, enabling you to craft realistic project plans and innovative solutions that meet client needs.</li>
  <li>Transparent Communication: Keep all stakeholders informed with accurate project reporting and forecasting while adeptly managing risks, issues, and change requests.</li>
  <li>Client Satisfaction: Exceed client expectations by delivering measurable outcomes, managing service briefs, and driving excellence across every project facet.</li>
  <li>Leadership and Quality Assurance: Set the standard for your team, championing quality and excellence in all project deliverables while providing regular status updates to stakeholders.</li>
  <li>Industry Insight: Stay abreast of industry trends and opportunities, leveraging this knowledge to shape client solutions effectively.</li>
 </ul>
 <div></div>
 <div>
  A little about you:
 </div>
 <ul>
  <li>Multilingual Proficiency: Business fluency in both French and English is mandatory. Spanish and Italian language skills are preferred.</li>
  <li>Client Management experience: Experience collaborating with business owners and executive-level clients, ideally within IT, SaaS, CCaaS, Social, or Software environments.</li>
  <li>Project Management: Proven track record of managing multi-geo, multicultural teams and large-scale initiatives to achieve organisational goals.</li>
  <li>Leadership Acumen: Strong leadership, influencing, negotiation, and mediation skills with the ability to motivate teams and resolve issues effectively.</li>
  <li>Technical Aptitude: Familiarity with software development life cycles, web technologies, and Agile project management methodologies. Certification in Project Management (e.g., Prince2, PMP, SCRUM) is highly desirable.</li>
  <li>If you're ready to lead transformative projects in a dynamic environment and make a tangible impact, apply now to join Sprinklr's innovative team!</li>
 </ul>
 <div></div>
 <div>
  Why You'll Love Sprinklr:<br> <br> We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.<br> <br> For more information on Sprinklr Benefits around the world, head to 
  <div>
   https://sprinklrbenefits.com/
  </div> to browse our country-specific benefits guides.<br> <br> We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 </div>
 <div>
  <br> We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 </div>
 <div>
  <br> We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 </div>
 <div>
  <br> EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 </div>
 <div>
  <br> Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 </div>
</div>


 
  Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
 
 
 
  Learn more about our culture and how we make our employees happier through 
  
   The Sprinklr Way
  .
 
 
 
  Job Description
 
 
 
  Join Sprinklr's elite PS team as a Project Manager and steer enterprise-level initiatives for our top-tier customers. Are you ready to take charge and drive projects from conception to completion?
 
 
 
  Our Professional Services Team.
 
 
 
  Unlocking the full potential of the Sprinklr platform begins with us. As businesses increasingly focus on the customer experience, we need seasoned PMs to turn these aspirations into reality. Join our team and play a pivotal role in guiding our customers through the initial phases of their Sprinklr journey. They say it takes a village and you will work with an ensemble of consultants, solution architects, analytics mavens and sales and service pioneers, you'll be at the forefront of transformative change.
 
 
 
  Your responsibilities will include:
 
 
  Portfolio Management: Oversee a dynamic portfolio comprising 5 - 7 accounts, ensuring precise control over project scope, change management, risk mitigation, and issue resolution.
  Collaborative Leadership: Partner with consulting teams, internal leaders, and regional departments to synchronise efforts and propel project delivery forward.
  Efficiency and Excellence: Ensure the efficacy of overall programs while meticulously managing individual projects to meet deadlines and budgetary constraints.
  Stakeholder Engagement: Cultivate strong relationships with key client and internal stakeholders, fostering participation and securing executive buy-in for project success.
  Solution Expertise: Deepen your understanding of Sprinklr's platform components, enabling you to craft realistic project plans and innovative solutions that meet client needs.
  Transparent Communication: Keep all stakeholders informed with accurate project reporting and forecasting while adeptly managing risks, issues, and change requests.
  Client Satisfaction: Exceed client expectations by delivering measurable outcomes, managing service briefs, and driving excellence across every project facet.
  Leadership and Quality Assurance: Set the standard for your team, championing quality and excellence in all project deliverables while providing regular status updates to stakeholders.
  Industry Insight: Stay abreast of industry trends and opportunities, leveraging this knowledge to shape client solutions effectively.
 
 
 
  A little about you:
 
 
  Multilingual Proficiency: Business fluency in both French and English is mandatory. Spanish and Italian language skills are preferred.
  Client Management experience: Experience collaborating with business owners and executive-level clients, ideally within IT, SaaS, CCaaS, Social, or Software environments.
  Project Management: Proven track record of managing multi-geo, multicultural teams and large-scale initiatives to achieve organisational goals.
  Leadership Acumen: Strong leadership, influencing, negotiation, and mediation skills with the ability to motivate teams and resolve issues effectively.
  Technical Aptitude: Familiarity with software development life cycles, web technologies, and Agile project management methodologies. Certification in Project Management (e.g., Prince2, PMP, SCRUM) is highly desirable.
  If you're ready to lead transformative projects in a dynamic environment and make a tangible impact, apply now to join Sprinklr's innovative team!
 
 
 
  Why You'll Love Sprinklr:  We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.  For more information on Sprinklr Benefits around the world, head to 
  
   https://sprinklrbenefits.com/
   to browse our country-specific benefits guides.  We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 
 
   We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 
 
   We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 
 
   EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 
 
   Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
 


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