Talabat is an online food and grocery delivery platform in the UAE, connecting users with a wide range of local restaurants and shops. It offers convenient access to food, groceries, flowers, and health products, providing quick delivery services. Talabat's mission is to simplify the process of ordering essentials online and to enhance customers' daily lives by making a variety of products easily accessible. The platform supports local businesses by helping them reach more customers and grow their operations. 

Technology

talabat

You must have 10+ years in FMCG demand planning, strong stakeholder management, analytical skills, problem-solving ability, and be tech-savvy with hands-on experience in team coordination.

You will forecast supply demand, manage inventory and replenishment, analyze data, guide planners, optimize stock, ensure supply chain efficiency, and report on KPIs.

Logistics

Dubai

<div>
 Company Description
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform. Job Description
 Whats on your plate?
 <ul>
 <li>This role requires to organise the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores</li>
 <li>Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region</li>
 <li>Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts</li>
 <li>Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization.</li>
 <li>Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores</li>
 <li>Guidance to country demand planner and admins to ensure smooth workflow</li>
 <li>Works closely and guides the regional commercial and operations pro-actively to ensure supplies and suppliers are not affected.</li>
 <li>Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work</li>
 <li>Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast.</li>
 <li>Helping demand planner in replenishment of any capacity augmentation initiative ( ex: 3 party warehouse, cross docking stations , etc)</li>
 <li>Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving</li>
 <li>Building all necessary dashboards to report progress on activities and KPIs</li>
 <li>Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles</li>
 </ul>
 What did we order?
 <ul>
 <li>Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders</li>
 <li>Past experience in FMCG in demand planning and replenishment is a must</li>
 <li>At least 10 years experience</li>
 <li>Solid experience in Stakeholder Management, Time Management, data &amp; detail oriented &amp; tech – savvy</li>
 <li>Leads, coordinates and facilitates the work of others, has management responsibilities</li>
 <li>Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives</li>
 <li>Excellent analytical and communication skills, and always hands-on with several tools</li>
 <li>Problem Solver and autonomy</li>
 <li>Ability to lead all activities autonomously while involving stakeholders when needed</li>
 </ul>
</div>


 Company Description
  Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.  We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.  At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform. Job Description
  Whats on your plate?
 
  This role requires to organise the countries forecasting demand of supplies to stores, POs for replenishment and maintaining availability in the stores
  Accountable for the overall demand planning/replenishment of Tmart stores and warehouse in Region
  Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts
  Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Ageing stock optimization.
  Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores
  Guidance to country demand planner and admins to ensure smooth workflow
  Works closely and guides the regional commercial and operations pro-actively to ensure supplies and suppliers are not affected.
  Leading system migrations and ensuring all new tools are on track and suggest actions of automatization to reduce manual work
  Continuously challenging the country forecasting model and taking on account all the parameters that affects the forecast.
  Helping demand planner in replenishment of any capacity augmentation initiative ( ex: 3 party warehouse, cross docking stations , etc)
  Guiding country demand planner for the supplier's schedule to stores and warehouse to ensure efficiency in receiving
  Building all necessary dashboards to report progress on activities and KPIs
  Taking all necessary actions to reach target KPI in terms of availability per category, per supplier and items roles
 
   What did we order?
 
  Ability to interact/guide the senior-level executives and can manage the expectations of multiple stakeholders
  Past experience in FMCG in demand planning and replenishment is a must
  At least 10 years experience
  Solid experience in Stakeholder Management, Time Management, data & detail oriented & tech – savvy
  Leads, coordinates and facilitates the work of others, has management responsibilities
  Uses knowledge of how the team integrates with other teams to coordinate efforts and resources to achieve shared and individual objectives
  Excellent analytical and communication skills, and always hands-on with several tools
  Problem Solver and autonomy
  Ability to lead all activities autonomously while involving stakeholders when needed
 



Manager Demand Planning - talabat

Manager Demand Planning

You need a Bachelor’s in Business, 3-5 years in sales with team management, leadership skills, problem-solving abilities, and flexibility. Must be fluent in English and willing to relocate to Abu Dhabi.

You will execute client acquisition strategies, manage team performance, analyze competition, track sales targets, and collaborate with various departments to meet monthly goals.

Sales & Business Development

People, HR & Administration

Abu Dhabi

<div>
 Company Description
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform. Job Description
 <ul>
 <li> Execute a strategic client acquisition plan to contact, negotiate, and sign top restaurants in your assigned market.</li>
 <li>Build an in-depth understanding of the restaurants in your assigned area/city.</li>
 <li>Track sales targets and monitor the performance of the team in terms of restaurant partner acquisition.</li>
 <li>Acquire key accounts (international brands) and handle group-level commission rates.</li>
 <li>Ensure achieving the monthly acquisition target.</li>
 <li>Analyze the competition - strategies, partners, promotions, and performance with reports from the sales force and personal research.</li>
 <li>Maintain accurate records of acquisition.</li>
 <li>Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.</li>
 <li>Monitor, guide, and manage the team for optimum performance.</li>
 <li>Collaborate with the team to accomplish all daily tasks on time with a high level of quality.</li>
 <li>Handle communication with the team, live meetings, email correspondence, reporting, etc.</li>
 <li>Assign and monitor the tasks to complete appropriate work assignments.</li>
 <li>Produce metrics that provide visibility on the progress of work assignments and team performance.</li>
 <li>Management for reporting and support.</li>
 <li>Collaborate with Marketing, Product development, Call Centre and Finance team to ensure an effective sales cycle and resolve key issues escalated.</li>
 </ul> Qualifications
 Bachelor’s Degree in Business Administration or any other related field.
 3-5 years of experience within Sales including managing a team.
 *MUST be a resident of or be willing to relocate to Abu Dhabi*
 High level of ownership and dedication.
 Leadership and negotiation Skills.
 Problem-Solving and Decision-Making Skills
 Planning and Organizing Skills.
 Ability to meet deadlines and be flexible in working.
 Fluent in English communication skills
</div>


 Company Description
  Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.  We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.  At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform. Job Description
 
   Execute a strategic client acquisition plan to contact, negotiate, and sign top restaurants in your assigned market.
  Build an in-depth understanding of the restaurants in your assigned area/city.
  Track sales targets and monitor the performance of the team in terms of restaurant partner acquisition.
  Acquire key accounts (international brands) and handle group-level commission rates.
  Ensure achieving the monthly acquisition target.
  Analyze the competition - strategies, partners, promotions, and performance with reports from the sales force and personal research.
  Maintain accurate records of acquisition.
  Manage the team to ensure that work is properly allocated and completed in a timely and accurate manner.
  Monitor, guide, and manage the team for optimum performance.
  Collaborate with the team to accomplish all daily tasks on time with a high level of quality.
  Handle communication with the team, live meetings, email correspondence, reporting, etc.
  Assign and monitor the tasks to complete appropriate work assignments.
  Produce metrics that provide visibility on the progress of work assignments and team performance.
  Management for reporting and support.
  Collaborate with Marketing, Product development, Call Centre and Finance team to ensure an effective sales cycle and resolve key issues escalated.
  Qualifications
  Bachelor’s Degree in Business Administration or any other related field.
 3-5 years of experience within Sales including managing a team.
  *MUST be a resident of or be willing to relocate to Abu Dhabi*
 High level of ownership and dedication.
 Leadership and negotiation Skills.
 Problem-Solving and Decision-Making Skills
 Planning and Organizing Skills.
 Ability to meet deadlines and be flexible in working.
 Fluent in English communication skills


Team Lead Acquisition - Abu Dhabi - talabat

Team Lead Acquisition - Abu Dhabi

You need a bachelor’s degree, strong communication skills, Abu Dhabi residency, a car license, 1-3 years in B2B sales, and English fluency. CRM knowledge is optional.

You will identify and engage restaurant partners, cold call, visit locations, manage sales cycles, build relationships, and report progress to meet and exceed targets.

Customer Relations

<div>
 Company Description
 Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform. Job Description
 We are looking for a Sales Executive to join our team and be part of our growth. If you’re an analytical and sales-driven person who is hungry for a new adventure, a multinational workplace is waiting for you.
 What’s On Your Plate?
 <ul>
 <li>Identify, contact, meet, and close deals with the decision-makers of the restaurant partners assigned to you.</li>
 <li>Spend your time cold calling or on the field visiting partners to uncover opportunities.</li>
 <li>Engage with potential restaurant partners through effective communication channels, including meetings and calls.</li>
 <li>Build an in-depth understanding of the restaurants in your assigned area/city.</li>
 <li>Go the extra mile to overachieve your assigned target.</li>
 <li>Build and manage long-term successful relationships with partners.</li>
 <li>Own the entire sales cycle from lead generation, cold calling, pitching, negotiating, and objection handling, to contact closure and document submission.</li>
 <li>Be extremely aware and knowledgeable of your pipeline at a granular level.</li>
 <li>Refine sales messaging, prospecting, qualifying, and closing techniques</li>
 <li>Report progress, results, and expectations to your team leader who will directly support your growth.</li>
 </ul> Qualifications
 <ul>
 <li> Bachelor's degree in any field</li>
 <li>Excellent Verbal &amp; Communication Skills</li>
 <li> Must be a resident of Abu Dhabi</li>
 <li>CRM Software Knowledge (optional)</li>
 <li>1-3 years in B2B sales</li>
 <li>Car License is a must</li>
 <li>Fluent in English is a must</li>
 </ul>
</div>


 Company Description
  Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform. Job Description
  We are looking for a Sales Executive to join our team and be part of our growth. If you’re an analytical and sales-driven person who is hungry for a new adventure, a multinational workplace is waiting for you.
  What’s On Your Plate?
 
  Identify, contact, meet, and close deals with the decision-makers of the restaurant partners assigned to you.
  Spend your time cold calling or on the field visiting partners to uncover opportunities.
  Engage with potential restaurant partners through effective communication channels, including meetings and calls.
  Build an in-depth understanding of the restaurants in your assigned area/city.
  Go the extra mile to overachieve your assigned target.
  Build and manage long-term successful relationships with partners.
  Own the entire sales cycle from lead generation, cold calling, pitching, negotiating, and objection handling, to contact closure and document submission.
  Be extremely aware and knowledgeable of your pipeline at a granular level.
  Refine sales messaging, prospecting, qualifying, and closing techniques
  Report progress, results, and expectations to your team leader who will directly support your growth.
  Qualifications
 
   Bachelor's degree in any field
  Excellent Verbal & Communication Skills
   Must be a resident of Abu Dhabi
  CRM Software Knowledge (optional)
  1-3 years in B2B sales
  Car License is a must
  Fluent in English is a must
 


Sales Executive - Abu Dhabi - talabat

Sales Executive - Abu Dhabi

You need a bachelor's in a relevant field, 5 years in operations and UX, strong UX knowledge, and experience managing complex projects with cross-functional teams in a fast-paced setting.

You will monitor KPIs, optimize user experience, automate processes, coordinate cross-functional teams, assess customer and vendor journeys, develop policies, manage budgets, and drive improvements.

<div>
 Company Description
 As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
 Position Summary: The Operations &amp; User Experience Manager will play a pivotal role in ensuring seamless and efficient operations while enhancing the user experience across all experience touchpoints. This role involves overseeing and taking ownership of operational KPIs, managing customer and partner relationships, and implementing initiatives to improve user experience and satisfaction.
 The ideal candidate will have a strong background in operations management and user experience, with a proven track record in the eCom or delivery industry.
 
 Key Responsibilities: Operations Management:
 <ul>
 <li>Monitor and report on Operational key performance indicators (KPIs) relating to Vendors and Customers, identifying areas for improvement and implementing corrective actions.</li>
 <li>Develop and implement strategies and processes to optimize performance, and user experience and satisfaction.</li>
 <li>Automate processes where possible, to improve standardization, compliance and manage overall expenses to talabat.</li>
 <li>Coordinate the implementation of interventions with cross-functional teams, including sales, product and tech, customer support, and logistics, to ensure alignment and collaboration on operational processes.</li>
 <li> Monitor and escalate product-related issues</li>
 </ul>
 
 Customer Experience (CX) Management:
 <ul>
 <li>Map out and assess the customer journey across verticals and identify pain points</li>
 <li>Develop policies that enhance the customer experience, and monitor compliance</li>
 <li>Develop and monitor processes to improve customer interactions, including customer support, compensation, experience surveys, etc.</li>
 <li>Manage the budget relating to customer compensation and implement processes to limit fraud and system abuse</li>
 </ul>
 
 Vendor Experience (VX) Management:
 <ul>
 <li>Map out and assess vendor journey across verticals and identify pain points</li>
 <li>Be the main point of contact for the Sales team to support on matters relating to the vendor experience (investigations, escalations, etc.)</li>
 <li>Develop high-quality, user-centric solutions which help automate and optimize vendor interactions.</li>
 <li>Implement interventions to limit vendor mistakes, protecting vendors from fraudulent customer behaviours and manage the budget relating to all vendor compensation</li>
 </ul>
 
 Qualifications:
 <ul>
 <li>Bachelor’s degree in Business Administration, Operations Management, UX Design, or a related field. Master’s degree preferred.</li>
 <li>Minimum of 5 years of experience in operations management and user experience within the e-commerce or delivery industry.</li>
 <li>Strong understanding of UX principles, methodologies, and tools.</li>
 <li>Proven track record of managing complex projects in a fast-paced, dynamic environment, with cross-functional teams.</li>
 </ul>
 
 Skills:
 <ul>
 <li>Strategic thinking and problem-solving skills.</li>
 <li>Ability to analyze data and make informed decisions.</li>
 <li>Strong project management organizational and multitasking abilities.</li>
 <li>Customer-focused with a dedication to providing exceptional service.</li>
 <li>Attention to detail and commitment to quality.</li>
 </ul>
</div>


 Company Description
  As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!  talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
  Position Summary: The Operations & User Experience Manager will play a pivotal role in ensuring seamless and efficient operations while enhancing the user experience across all experience touchpoints. This role involves overseeing and taking ownership of operational KPIs, managing customer and partner relationships, and implementing initiatives to improve user experience and satisfaction.
  The ideal candidate will have a strong background in operations management and user experience, with a proven track record in the eCom or delivery industry.
 
  Key Responsibilities: Operations Management:
 
  Monitor and report on Operational key performance indicators (KPIs) relating to Vendors and Customers, identifying areas for improvement and implementing corrective actions.
  Develop and implement strategies and processes to optimize performance, and user experience and satisfaction.
  Automate processes where possible, to improve standardization, compliance and manage overall expenses to talabat.
  Coordinate the implementation of interventions with cross-functional teams, including sales, product and tech, customer support, and logistics, to ensure alignment and collaboration on operational processes.
   Monitor and escalate product-related issues
 
 
  Customer Experience (CX) Management:
 
  Map out and assess the customer journey across verticals and identify pain points
  Develop policies that enhance the customer experience, and monitor compliance
  Develop and monitor processes to improve customer interactions, including customer support, compensation, experience surveys, etc.
  Manage the budget relating to customer compensation and implement processes to limit fraud and system abuse
 
 
  Vendor Experience (VX) Management:
 
  Map out and assess vendor journey across verticals and identify pain points
  Be the main point of contact for the Sales team to support on matters relating to the vendor experience (investigations, escalations, etc.)
  Develop high-quality, user-centric solutions which help automate and optimize vendor interactions.
  Implement interventions to limit vendor mistakes, protecting vendors from fraudulent customer behaviours and manage the budget relating to all vendor compensation
 
 
  Qualifications:
 
  Bachelor’s degree in Business Administration, Operations Management, UX Design, or a related field. Master’s degree preferred.
  Minimum of 5 years of experience in operations management and user experience within the e-commerce or delivery industry.
  Strong understanding of UX principles, methodologies, and tools.
  Proven track record of managing complex projects in a fast-paced, dynamic environment, with cross-functional teams.
 
 
  Skills:
 
  Strategic thinking and problem-solving skills.
  Ability to analyze data and make informed decisions.
  Strong project management organizational and multitasking abilities.
  Customer-focused with a dedication to providing exceptional service.
  Attention to detail and commitment to quality.
 


Manager Operations & User Experience - talabat

Manager Operations & User Experience

You should be organized, detail-oriented, collaborative, eager to learn, and have 0-2 years of experience or a strong enthusiasm for the logistics industry.

You will manage invoices, delivery box operations, compliance documentation, insurance claims, inventory, rider support, project assistance, and 3PL communication tracking.

<div>
 Company Description
 As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less! talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
 Role Summary 
 As a Coordinator Logistics Operations, you will play a crucial role in supporting the efficient operation of our 3PL partnerships.
 
 What’s On Your Plate?
 <ul>
 <li>Invoice &amp; Finance Management: Receive, verify, and submit 3PL invoices to the finance department for timely payment processing.</li>
 <li>Delivery Box Operations: Manage the scheduling, installation, tracking, and maintenance of 3PL delivery boxes. Ensure timely collection of surplus boxes and conduct monthly box count confirmations.</li>
 <li>Compliance &amp; Documentation: Receive, verify, and submit 3PL right-to-operate documentation, including trade licenses, insurance certificates, delivery box permits, and bank documents.</li>
 <li>Insurance Processing: Process rider accidental insurance claims.</li>
 <li>Inventory &amp; Fraud Management: Collaborate with the inventory team regarding unreturned rider equipment. Review submitted fraud cases, ensure 3PLs take necessary actions, and provide regular updates on case progress.</li>
 <li>Rider Earnings Support: Ensure 3PLs are addressing rider salary inquiries and complaints promptly and professionally.</li>
 <li>Project Support: Assist the 3PL team in project execution, providing administrative and operational support as needed.</li>
 <li>Communication &amp; Tracker Management: Manage and track 3PL announcement and communication requests. Ensure timely follow-up on pending requests and maintain clear communication channels with 3PL partners.</li>
 </ul>
 What Did We Order?
 <ul>
 <li>Organizational Prowess: You're a master of organization, with a keen eye for detail and a knack for keeping things running smoothly.</li>
 <li>Collaborative Spirit: You thrive in a team environment and enjoy working with others to achieve shared goals.</li>
 <li>Growth Mindset: You're eager to learn and grow, always seeking new challenges and opportunities to develop your skills</li>
 <li>Experience: 0-2 years of relevant experience is ideal, but we're more interested in your potential and enthusiasm for the logistics industry.</li>
 </ul>
</div>


 Company Description
  As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones. We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches. Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!  talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide Job Description
  Role Summary 
 As a Coordinator Logistics Operations, you will play a crucial role in supporting the efficient operation of our 3PL partnerships.
 
  What’s On Your Plate?
 
  Invoice & Finance Management: Receive, verify, and submit 3PL invoices to the finance department for timely payment processing.
  Delivery Box Operations: Manage the scheduling, installation, tracking, and maintenance of 3PL delivery boxes. Ensure timely collection of surplus boxes and conduct monthly box count confirmations.
  Compliance & Documentation: Receive, verify, and submit 3PL right-to-operate documentation, including trade licenses, insurance certificates, delivery box permits, and bank documents.
  Insurance Processing: Process rider accidental insurance claims.
  Inventory & Fraud Management: Collaborate with the inventory team regarding unreturned rider equipment. Review submitted fraud cases, ensure 3PLs take necessary actions, and provide regular updates on case progress.
  Rider Earnings Support: Ensure 3PLs are addressing rider salary inquiries and complaints promptly and professionally.
  Project Support: Assist the 3PL team in project execution, providing administrative and operational support as needed.
  Communication & Tracker Management: Manage and track 3PL announcement and communication requests. Ensure timely follow-up on pending requests and maintain clear communication channels with 3PL partners.
 
  What Did We Order?
 
  Organizational Prowess: You're a master of organization, with a keen eye for detail and a knack for keeping things running smoothly.
  Collaborative Spirit: You thrive in a team environment and enjoy working with others to achieve shared goals.
  Growth Mindset: You're eager to learn and grow, always seeking new challenges and opportunities to develop your skills
  Experience: 0-2 years of relevant experience is ideal, but we're more interested in your potential and enthusiasm for the logistics industry.
 


talabat

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