Large

The Ten Entertainment Group is one of the largest bowling companies in the UK operating across over 50 sites, all trading under the Tenpin brand. 

On top of the impressive 1,200 bowling lanes across our portfolio, we also offer a broad selection of indoor entertainment options including private karaoke, laser tag, soft play, escape rooms by Houdini’s, and themed crazy golf. These core activities are complemented perfectly by our arcades, table tennis and pool tables, as well as fully licensed bars serving a great range of food and drinks. So we have everything you need under one roof to have the best time.

Bowling is one of the original social networks; it’s been a part of our families and friendships for generations, from birthday parties to first dates and it’s at the beating heart of what we do. It has now been boosted by our full range of indoor activities which are also perfect for celebrating special occasions as well as enjoying valued time with family and friends. 

Do you fancy being on the Winning Team?

Are you fun-loving, hard-working, and maybe just a little bonkers about bowling? If so, we want you on our team! 

We are always on the lookout for determined, customer-focused people to join the Tenpin team.  Our current management and support vacancies are listed on our website job portal so take a look and if you'd like to apply, send your CV and a cover letter to jobs@tenpin.co.uk stating the role you're interested in.

Tenpin Ltd (part of Ten Entertainment Group Plc)

The Ultimate Entertainment Complex For All

You must be enthusiastic, flexible, and customer-focused with strong communication skills, able to multitask in a team while providing exceptional service in a fast-paced environment.

You will greet customers, manage bookings, answer queries, identify sales opportunities, host events, maintain cleanliness, and prepare food and drinks, all while providing exceptional customer service.

Customer Relations

Hospitality & Retail

Worcester

<div>
 <div>
 Come join our fantastic team.
 We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
 We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
 We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!
 
 The Role
 As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.
 You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
 
 Skills You Need
 <ul>
 <li>Full of determination, enthusiasm, and be able to work in fast-paced environment</li>
 <li>A nothing is too much trouble attitude</li>
 <li>Able to provide high levels of customer service and have strong communication skills</li>
 <li>Fully flexible around working pattern (evening and weekends will be required)</li>
 <li>Be approachable and helpful</li>
 <li>Be organised and able to multi-task</li>
 <li>A strong team player</li>
 </ul>
 <div></div> 
 Our Fantastic Benefits
 <ul>
 <li>Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors</li>
 <li>Free Bowling for family and friends</li>
 <li>Free Food (when working 6 hours or more)</li>
 <li>Enhanced Maternity, Paternity, Adoption leave</li>
 <li>Medicash Health Care Cash Back Scheme</li>
 <li>Employee Assistance Programme</li>
 <li>Free counselling</li>
 <li>Life assurance – 2 x annual salary</li>
 <li>Long Service Awards</li>
 <li>Recommend a Friend Scheme</li>
 <li>On the Spot Rewards</li>
 </ul>
 
 Career Development
 If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
 
 What Happens Next?
 
 If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
 </div> INDFOH
</div>


 
  Come join our fantastic team.
  We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
  We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
  We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!
  
   The Role
  As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and parties, keeping the centre clean and tidy, preparing and serving food and drinks.
  You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
  
   Skills You Need
  
   Full of determination, enthusiasm, and be able to work in fast-paced environment
   A nothing is too much trouble attitude
   Able to provide high levels of customer service and have strong communication skills
   Fully flexible around working pattern (evening and weekends will be required)
   Be approachable and helpful
   Be organised and able to multi-task
   A strong team player
  
  
  Our Fantastic Benefits
  
   Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
   Free Bowling for family and friends
   Free Food (when working 6 hours or more)
   Enhanced Maternity, Paternity, Adoption leave
   Medicash Health Care Cash Back Scheme
   Employee Assistance Programme
   Free counselling
   Life assurance – 2 x annual salary
   Long Service Awards
   Recommend a Friend Scheme
   On the Spot Rewards
  
  
  Career Development
  If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
  
   What Happens Next?
  
  If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
  INDFOH


Customer Service Assistant - Tenpin Ltd (part of Ten Entertainment Group Plc)

Tenpin

Customer Service Assistant

You must be enthusiastic, flexible, organized, and a strong team player with excellent communication skills, a helpful attitude, and the ability to thrive in a fast-paced environment.

You will manage bookings, assist customers, identify sales opportunities, host parties, deliver food, and maintain cleanliness, all while providing exceptional customer service and being friendly.

Chester

<div>
 <div>
 Come join our fantastic team.
 We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
 We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
 We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!
 
 The Role
 As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and children's parties, delivering food to the lanes, keeping the centre clean and tidy.
 You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
 
 Skills You Need
 <ul>
 <li>Full of determination, enthusiasm, and be able to work in fast-paced environment</li>
 <li>A nothing is too much trouble attitude</li>
 <li>Able to provide high levels of customer service and have strong communication skills</li>
 <li>Fully flexible around working pattern (evening and weekends will be required)</li>
 <li>Be approachable and helpful</li>
 <li>Be organised and able to multi-task</li>
 <li>A strong team player</li>
 </ul>
 <div></div> 
 Our Fantastic Benefits
 <ul>
 <li>Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors</li>
 <li>Free Bowling for family and friends</li>
 <li>Free Food (when working 6 hours or more)</li>
 <li>Enhanced Maternity, Paternity, Adoption leave</li>
 <li>Medicash Health Care Cash Back Scheme</li>
 <li>Employee Assistance Programme</li>
 <li>Free counselling</li>
 <li>Life assurance – 2 x annual salary</li>
 <li>Long Service Awards</li>
 <li>Recommend a Friend Scheme</li>
 <li>On the Spot Rewards</li>
 </ul>
 
 Career Development
 If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
 
 What Happens Next?
 
 If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
 </div> INDFOH
</div>


 
  Come join our fantastic team.
  We love to entertain! It’s in our DNA!... and it’s not just about bowling. We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.
  We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?
  We are looking for people who want to work in a fun environment. You need confidence, energy and a positive attitude. The rest we can teach you!!
  
   The Role
  As a Customer Service Assistant, you will deliver an outstanding experience for our customers. This includes booking customers in at reception, being a point of contact for customer questions, being alert to sales opportunities, hosting individuals and children's parties, delivering food to the lanes, keeping the centre clean and tidy.
  You will work efficiently, show initiative and be friendly. Exceptional customer service will be at heart of your role. You will also need to be confident and comfortable when dealing with customers.
  
   Skills You Need
  
   Full of determination, enthusiasm, and be able to work in fast-paced environment
   A nothing is too much trouble attitude
   Able to provide high levels of customer service and have strong communication skills
   Fully flexible around working pattern (evening and weekends will be required)
   Be approachable and helpful
   Be organised and able to multi-task
   A strong team player
  
  
  Our Fantastic Benefits
  
   Tenpin Treats – Retailer discounts, Smart Tech and Best Doctors
   Free Bowling for family and friends
   Free Food (when working 6 hours or more)
   Enhanced Maternity, Paternity, Adoption leave
   Medicash Health Care Cash Back Scheme
   Employee Assistance Programme
   Free counselling
   Life assurance – 2 x annual salary
   Long Service Awards
   Recommend a Friend Scheme
   On the Spot Rewards
  
  
  Career Development
  If you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.
  
   What Happens Next?
  
  If you are ready to develop your career with us, click apply and complete the short application process (2 mins).
  INDFOH


You must be enthusiastic, flexible, and a strong communicator. Be organized, approachable, and a team player, delivering high customer service in a fast-paced environment.

You will ensure outstanding customer experiences by managing bookings, addressing inquiries, hosting events, maintaining cleanliness, and serving food and drinks with a friendly demeanor.

Edinburgh

You need determination, enthusiasm, and flexibility for evenings and weekends. Strong communication, a helpful attitude, organization, multitasking, and teamwork skills are essential.

You will book customers, answer questions, identify sales opportunities, host events, maintain cleanliness, and prepare and serve food and drinks, all while delivering exceptional customer service.

Customer Service Assistant - Over 18 - Tenpin Ltd (part of Ten Entertainment Group Plc)

Customer Service Assistant - Over 18

You must be enthusiastic, flexible, and organized, with strong communication skills and a team-player attitude. Provide excellent customer service and thrive in a fast-paced environment.

You will book customers, handle inquiries, identify sales opportunities, host events, maintain cleanliness, and prepare food and drinks while providing exceptional customer service.

Tenpin Ltd (part of Ten Entertainment Group Plc)

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