Utrust Insurance is a company that provides a wide range of insurance services, including coverage for personal, business, and specialised insurance needs. They offer tailored insurance solutions to protect individuals, families, and businesses from potential risks and financial losses. Utrust Insurance's ultimate mission is to deliver peace of mind through comprehensive and customised insurance products. Their purpose is to empower clients by providing them with the right coverage, ensuring they are protected in uncertain situations and can face the future with confidence.


Finance

U Trust Insurance Agency LLC

We are a professional team of specialists that strive to bring you the best quality of service in Trucking Insurance.

You must be fluent in English and Ukrainian/Russian, have proven experience, strong organizational skills, proficiency in Microsoft Office and Google Workspace, and excellent communication abilities.

You will manage schedules, assist with emails, conduct research, prepare documents, support project management, coordinate events, update databases, handle admin tasks, and provide customer support.

Customer Relations

People, HR & Administration

<div>
 Company Overview: U Trust Insurance Agency LLC is a rapidly growing insurance provider with operations across 28 US states. We are committed to delivering excellent customer service and innovative solutions to meet our clients' needs. As we continue to expand, we are seeking a skilled and dedicated Virtual Assistant to join our team. This is a fully remote position that offers an exciting opportunity to work with a diverse and dynamic team.
 Position Overview: We are looking for an organized, proactive, and detail-oriented Virtual Assistant who is fluent in both English and Ukrainian or Russian. The ideal candidate will support the company's executives and administrative staff by handling various tasks, ensuring smooth day-to-day operations, and assisting with internal and external communications. This role requires someone who can work independently, manage multiple priorities, and thrive in a fast-paced environment.
 Key Responsibilities:
 <ul>
 <li>Manage and organize schedules, appointments, and meetings for executives</li>
 <li>Assist with email management, including drafting, responding, and organizing emails</li>
 <li>Conduct research and provide summaries or reports as needed</li>
 <li>Prepare documents, presentations, and spreadsheets</li>
 <li>Support with project management and follow up on action items</li>
 <li>Assist in coordinating remote events, meetings, and communications</li>
 <li>Maintain and update databases, CRM systems, and other digital platforms</li>
 <li>Handle ad-hoc administrative tasks and projects as assigned</li>
 <li>Provide excellent customer support and service when interacting with internal and external clients</li>
 </ul>
 Qualifications:
 <ul>
 <li>Proven experience as a Virtual Assistant, Executive Assistant, or similar role</li>
 <li>Fluent in English and Ukrainian/Russian (both written and spoken)</li>
 <li>Strong organizational and time management skills</li>
 <li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace</li>
 <li>Experience with communication tools like Zoom, Microsoft Teams, and Slack</li>
 <li>Familiarity with CRM and project management software is a plus</li>
 <li>Strong attention to detail and problem-solving skills</li>
 <li>Ability to work independently, meet deadlines, and manage multiple tasks simultaneously</li>
 <li>Excellent written and verbal communication skills</li>
 </ul>
 Work Hours: The work schedule for this position is Monday to Friday, from 8 am to 4 pm Pacific Time.
 Benefits:
 <ul>
 <li>Competitive salary based on experience</li>
 <li>Fully remote work with flexible scheduling</li>
 <li>Opportunities for professional development and career growth</li>
 <li>Collaborative and supportive team environment</li>
 </ul>
 How to Apply: Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
 Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.
</div>


 Company Overview: U Trust Insurance Agency LLC is a rapidly growing insurance provider with operations across 28 US states. We are committed to delivering excellent customer service and innovative solutions to meet our clients' needs. As we continue to expand, we are seeking a skilled and dedicated Virtual Assistant to join our team. This is a fully remote position that offers an exciting opportunity to work with a diverse and dynamic team.
  Position Overview: We are looking for an organized, proactive, and detail-oriented Virtual Assistant who is fluent in both English and Ukrainian or Russian. The ideal candidate will support the company's executives and administrative staff by handling various tasks, ensuring smooth day-to-day operations, and assisting with internal and external communications. This role requires someone who can work independently, manage multiple priorities, and thrive in a fast-paced environment.
  Key Responsibilities:
 
  Manage and organize schedules, appointments, and meetings for executives
  Assist with email management, including drafting, responding, and organizing emails
  Conduct research and provide summaries or reports as needed
  Prepare documents, presentations, and spreadsheets
  Support with project management and follow up on action items
  Assist in coordinating remote events, meetings, and communications
  Maintain and update databases, CRM systems, and other digital platforms
  Handle ad-hoc administrative tasks and projects as assigned
  Provide excellent customer support and service when interacting with internal and external clients
 
  Qualifications:
 
  Proven experience as a Virtual Assistant, Executive Assistant, or similar role
  Fluent in English and Ukrainian/Russian (both written and spoken)
  Strong organizational and time management skills
  Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
  Experience with communication tools like Zoom, Microsoft Teams, and Slack
  Familiarity with CRM and project management software is a plus
  Strong attention to detail and problem-solving skills
  Ability to work independently, meet deadlines, and manage multiple tasks simultaneously
  Excellent written and verbal communication skills
 
  Work Hours: The work schedule for this position is Monday to Friday, from 8 am to 4 pm Pacific Time.
  Benefits:
 
  Competitive salary based on experience
  Fully remote work with flexible scheduling
  Opportunities for professional development and career growth
  Collaborative and supportive team environment
 
  How to Apply: Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
  Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.


Virtual Assistant (English + Russian/Ukrainian are required) - U Trust Insurance Agency LLC

Portugal

Virtual Assistant (English + Russian/Ukrainian are required)

United States

You need a high school diploma, customer service experience (insurance preferred), fluent in Russian/Ukrainian, strong communication skills, problem-solving abilities, and familiarity with software tools.

You will respond to client inquiries, issue insurance certificates, assist with policy changes, process applications, resolve complaints, and handle administrative tasks efficiently and accurately.

Sales & Business Development

Paris

<div>
 About Us:
 U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
 Position Overview:
 As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
 Responsibilities:
 <ul>
 <li>Respond promptly to client inquiries and requests received via phone or email.</li>
 <li>Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.</li>
 <li>Issue certificates of insurance and verify coverage as needed.</li>
 <li>Provide accurate information regarding insurance products, coverage options, and policy details.</li>
 <li>Assist clients with policy renewals, updates, and changes.</li>
 <li>Process insurance applications, claims, and payments efficiently and accurately.</li>
 <li>Investigate and resolve customer complaints and concerns with empathy and professionalism.</li>
 <li>Handle administrative tasks and documentation related to customer interactions.</li>
 </ul>
 Requirements:
 <ul>
 <li>High school diploma or equivalent (Bachelor's degree preferred).</li>
 <li>Proven customer service experience in a similar role (insurance industry experience is a plus).</li>
 <li>Excellent communication skills, both verbal and written.</li>
 <li>Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.</li>
 <li>Strong problem-solving abilities and attention to detail.</li>
 <li>Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.</li>
 <li>Ability to multitask and prioritize tasks effectively.</li>
 <li>Proficiency in using computer systems and software for data entry and customer interactions.</li>
 <li>Friendly, positive, and professional demeanor.</li>
 </ul>
 Career Growth:
 At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
 Schedule:
 The work schedule for this position is Monday to Friday, from 7 am to 3 pm Eastern Time.
 Benefits:
 <ul>
 <li>Competitive salary commensurate with experience.</li>
 <li>Paid time off and holidays.</li>
 <li>Ongoing training and career development opportunities.</li>
 </ul>
 Trial Period:
 The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
 How to Apply:
 If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
 Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
 Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.
</div>


 About Us:
 U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
  Position Overview:
 As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
  Responsibilities:
 
  Respond promptly to client inquiries and requests received via phone or email.
  Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.
  Issue certificates of insurance and verify coverage as needed.
  Provide accurate information regarding insurance products, coverage options, and policy details.
  Assist clients with policy renewals, updates, and changes.
  Process insurance applications, claims, and payments efficiently and accurately.
  Investigate and resolve customer complaints and concerns with empathy and professionalism.
  Handle administrative tasks and documentation related to customer interactions.
 
  Requirements:
 
  High school diploma or equivalent (Bachelor's degree preferred).
  Proven customer service experience in a similar role (insurance industry experience is a plus).
  Excellent communication skills, both verbal and written.
  Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.
  Strong problem-solving abilities and attention to detail.
  Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.
  Ability to multitask and prioritize tasks effectively.
  Proficiency in using computer systems and software for data entry and customer interactions.
  Friendly, positive, and professional demeanor.
 
  Career Growth:
 At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
  Schedule:
 The work schedule for this position is Monday to Friday, from 7 am to 3 pm Eastern Time.
  Benefits:
 
  Competitive salary commensurate with experience.
  Paid time off and holidays.
  Ongoing training and career development opportunities.
 
  Trial Period:
 The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
  How to Apply:
 If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
 Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
  Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.


Customer Service Representative (English + Russian/Ukrainian are required) - U Trust Insurance Agency LLC

France

Customer Service Representative (English + Russian/Ukrainian are required)

You need proven experience, fluency in English and Ukrainian/Russian, strong organizational skills, proficiency in Microsoft Office and Google Workspace, and excellent communication abilities.

You will manage schedules, handle email communication, conduct research, prepare documents, support project management, coordinate remote events, maintain databases, and provide excellent customer support.

<div>
 Company Overview: U Trust Insurance Agency LLC is a rapidly growing insurance provider with operations across 28 US states. We are committed to delivering excellent customer service and innovative solutions to meet our clients' needs. As we continue to expand, we are seeking a skilled and dedicated Virtual Assistant to join our team. This is a fully remote position that offers an exciting opportunity to work with a diverse and dynamic team.
 Position Overview: We are looking for an organized, proactive, and detail-oriented Virtual Assistant who is fluent in both English and Ukrainian or Russian. The ideal candidate will support the company's executives and administrative staff by handling various tasks, ensuring smooth day-to-day operations, and assisting with internal and external communications. This role requires someone who can work independently, manage multiple priorities, and thrive in a fast-paced environment.
 Key Responsibilities:
 <ul>
 <li>Manage and organize schedules, appointments, and meetings for executives</li>
 <li>Assist with email management, including drafting, responding, and organizing emails</li>
 <li>Conduct research and provide summaries or reports as needed</li>
 <li>Prepare documents, presentations, and spreadsheets</li>
 <li>Support with project management and follow up on action items</li>
 <li>Assist in coordinating remote events, meetings, and communications</li>
 <li>Maintain and update databases, CRM systems, and other digital platforms</li>
 <li>Handle ad-hoc administrative tasks and projects as assigned</li>
 <li>Provide excellent customer support and service when interacting with internal and external clients</li>
 </ul>
 Qualifications:
 <ul>
 <li>Proven experience as a Virtual Assistant, Executive Assistant, or similar role</li>
 <li>Fluent in English and Ukrainian/Russian (both written and spoken)</li>
 <li>Strong organizational and time management skills</li>
 <li>Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace</li>
 <li>Experience with communication tools like Zoom, Microsoft Teams, and Slack</li>
 <li>Familiarity with CRM and project management software is a plus</li>
 <li>Strong attention to detail and problem-solving skills</li>
 <li>Ability to work independently, meet deadlines, and manage multiple tasks simultaneously</li>
 <li>Excellent written and verbal communication skills</li>
 </ul>
 Work Hours: The work schedule for this position is Monday to Friday, from 8 am to 4 pm Pacific Time.
 Benefits:
 <ul>
 <li>Competitive salary based on experience</li>
 <li>Fully remote work with flexible scheduling</li>
 <li>Opportunities for professional development and career growth</li>
 <li>Collaborative and supportive team environment</li>
 </ul>
 How to Apply: Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
 Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.
</div>


 Company Overview: U Trust Insurance Agency LLC is a rapidly growing insurance provider with operations across 28 US states. We are committed to delivering excellent customer service and innovative solutions to meet our clients' needs. As we continue to expand, we are seeking a skilled and dedicated Virtual Assistant to join our team. This is a fully remote position that offers an exciting opportunity to work with a diverse and dynamic team.
  Position Overview: We are looking for an organized, proactive, and detail-oriented Virtual Assistant who is fluent in both English and Ukrainian or Russian. The ideal candidate will support the company's executives and administrative staff by handling various tasks, ensuring smooth day-to-day operations, and assisting with internal and external communications. This role requires someone who can work independently, manage multiple priorities, and thrive in a fast-paced environment.
  Key Responsibilities:
 
  Manage and organize schedules, appointments, and meetings for executives
  Assist with email management, including drafting, responding, and organizing emails
  Conduct research and provide summaries or reports as needed
  Prepare documents, presentations, and spreadsheets
  Support with project management and follow up on action items
  Assist in coordinating remote events, meetings, and communications
  Maintain and update databases, CRM systems, and other digital platforms
  Handle ad-hoc administrative tasks and projects as assigned
  Provide excellent customer support and service when interacting with internal and external clients
 
  Qualifications:
 
  Proven experience as a Virtual Assistant, Executive Assistant, or similar role
  Fluent in English and Ukrainian/Russian (both written and spoken)
  Strong organizational and time management skills
  Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
  Experience with communication tools like Zoom, Microsoft Teams, and Slack
  Familiarity with CRM and project management software is a plus
  Strong attention to detail and problem-solving skills
  Ability to work independently, meet deadlines, and manage multiple tasks simultaneously
  Excellent written and verbal communication skills
 
 Work Hours: The work schedule for this position is Monday to Friday, from 8 am to 4 pm Pacific Time.
  Benefits:
 
  Competitive salary based on experience
  Fully remote work with flexible scheduling
  Opportunities for professional development and career growth
  Collaborative and supportive team environment
 
 How to Apply: Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
  Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.


You need a high school diploma, customer service experience (insurance preferred), strong Russian/Ukrainian skills, problem-solving abilities, and familiarity with Zendesk and Office 365.

You will respond to client inquiries, issue insurance certificates, assist with policy changes, process applications and claims, and resolve complaints while handling documentation and administrative tasks.

Hospitality & Retail

<div>
 About Us:
 U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
 Position Overview:
 As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
 Responsibilities:
 <ul>
 <li>Respond promptly to client inquiries and requests received via phone or email.</li>
 <li>Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.</li>
 <li>Issue certificates of insurance and verify coverage as needed.</li>
 <li>Provide accurate information regarding insurance products, coverage options, and policy details.</li>
 <li>Assist clients with policy renewals, updates, and changes.</li>
 <li>Process insurance applications, claims, and payments efficiently and accurately.</li>
 <li>Investigate and resolve customer complaints and concerns with empathy and professionalism.</li>
 <li>Handle administrative tasks and documentation related to customer interactions.</li>
 </ul>
 Requirements:
 <ul>
 <li>High school diploma or equivalent (Bachelor's degree preferred).</li>
 <li>Proven customer service experience in a similar role (insurance industry experience is a plus).</li>
 <li>Excellent communication skills, both verbal and written.</li>
 <li>Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.</li>
 <li>Strong problem-solving abilities and attention to detail.</li>
 <li>Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.</li>
 <li>Ability to multitask and prioritize tasks effectively.</li>
 <li>Proficiency in using computer systems and software for data entry and customer interactions.</li>
 <li>Friendly, positive, and professional demeanor.</li>
 </ul>
 Career Growth:
 At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
 Schedule:
 The work schedule for this position is Monday to Friday, from 7 am to 3 pm Eastern Time.
 Benefits:
 <ul>
 <li>Competitive salary commensurate with experience.</li>
 <li>Paid time off and holidays.</li>
 <li>Ongoing training and career development opportunities.</li>
 </ul>
 Trial Period:
 The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
 How to Apply:
 If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
 Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
 Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.
</div>
Job Type: Full-time


 About Us:
 U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 27 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service.
  Position Overview:
 As a Customer Service Representative, you will play a vital role in delivering outstanding service and support to our valued clients. Your exceptional communication skills, attention to detail, and genuine desire to help others will be essential in ensuring our clients' needs are met efficiently and effectively. This position offers the opportunity to work in a dynamic and friendly environment, interacting with clients and colleagues alike.
  Responsibilities:
 
  Respond promptly to client inquiries and requests received via phone or email.
  Forward inquiries to the appropriate department when necessary, ensuring timely and accurate resolution.
  Issue certificates of insurance and verify coverage as needed.
  Provide accurate information regarding insurance products, coverage options, and policy details.
  Assist clients with policy renewals, updates, and changes.
  Process insurance applications, claims, and payments efficiently and accurately.
  Investigate and resolve customer complaints and concerns with empathy and professionalism.
  Handle administrative tasks and documentation related to customer interactions.
 
  Requirements:
 
  High school diploma or equivalent (Bachelor's degree preferred).
  Proven customer service experience in a similar role (insurance industry experience is a plus).
  Excellent communication skills, both verbal and written.
  Proficiency in Russian or Ukrainian language is required, as this position involves interacting with clients who speak these languages.
  Strong problem-solving abilities and attention to detail.
  Familiarity and experience with Zendesk, Office 365, and Insurance CRMs is preferred.
  Ability to multitask and prioritize tasks effectively.
  Proficiency in using computer systems and software for data entry and customer interactions.
  Friendly, positive, and professional demeanor.
 
  Career Growth:
 At U Trust Insurance Agency LLC, we believe in nurturing the potential of our employees. This position offers the opportunity for career growth, with potential pathways to managerial roles or becoming a licensed insurance agent. We provide support and resources for your professional development, including corporate education programs from various vendors to help you achieve your career goals.
  Schedule:
 The work schedule for this position is Monday to Friday, from 7 am to 3 pm Eastern Time.
  Benefits:
 
  Competitive salary commensurate with experience.
  Paid time off and holidays.
  Ongoing training and career development opportunities.
 
  Trial Period:
 The selected candidate will undergo a trial period of 2 months. During this time, we will assess your performance and suitability for the role.
  How to Apply:
 If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. While experience with Zendesk, Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe they have the skills and qualifications for this position.
 Please submit your resume and a cover letter detailing your relevant experience for the above mentioned position.
  Note: We appreciate all applications, and we will thoroughly review each one to identify the best fit for the position. Only shortlisted candidates will be contacted for further steps in the hiring process.

Job Type: Full-time

You need a high school diploma (Bachelor's preferred), customer service experience, excellent communication skills, proficiency in Russian/Ukrainian, and familiarity with Zendesk and CRMs.

You will respond to client inquiries, issue certificates, assist with policy changes, process applications and claims, resolve complaints, and manage administrative tasks.

U Trust Insurance Agency LLC

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