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Aushilfe im Fahrzeug- und Kundenservice (w/m/d)

  • Internship
    Full-time
    Off-cycle Internship
  • Customer Relations
    Logistics
  • Frankfurt
  • Quick Apply

AI generated summary

  • You need a valid driver's license (min. 2 years), friendly demeanor, fluent German and good English, and flexibility for shift work, weekends, and holidays. Enthusiasm for cars is a plus!
  • You will manage vehicle handovers and returns, assist customers with vehicle operations, document damages, perform vehicle maintenance, and deliver or pick up cars as needed.

Requirements

  • Du begeisterst dich für Autos und besitzt einen gültigen Führerschein
  • (min. 2 Jahre Klasse B - idealerweise auch C1 / Klasse 3)
  • Du bringst ein freundliches Auftreten gegenüber unseren Kunden mit
  • Du kannst fließend Deutsch und gut Englisch sprechen
  • Du bist bereit im Schichtdienst und auch am Wochenende oder an Feiertagen zu arbeiten
  • Keine 100-prozentige Übereinstimmung? Keine Bange! Was du noch nicht über Mobilität weißt, bringen wir dir gerne bei.

Responsibilities

  • Du erhältst eine Einarbeitung und lernst zu Beginn alles, was du zum Durchstarten benötigst.
  • Du kümmerst dich um die Übergabe und Rücknahme unserer hochwertigen Fahrzeuge und bist zentrale Ansprechperson für unsere Kunden im Außenbereich
  • Du zeigst unseren Kunden, wie die Autos funktionieren – egal, ob es um moderne Fahrzeugsysteme oder nachhaltige Elektromobilität geht
  • Die persönliche Rücknahme der PKWs gehört auch dazu, inklusive Dokumentation von eventuellen Schäden per Smartphone-App
  • Du übernimmst Aufgaben wie Tanken, Fahrzeugpflege und Sicherheits-Checks – damit alles läuft
  • Du steigst selbst ein und bringst Fahrzeuge direkt zu unseren Kunden oder holst sie bei ihnen ab

FAQs

What is the job title for this position?

The job title is Aushilfe im Fahrzeug- und Kundenservice (w/m/d).

Where is this job located?

This job is located in Frankfurt.

Is this position full-time or part-time?

This position is a Minijob, which typically means it is part-time.

What kind of tasks will I be responsible for in this role?

In this role, you will be responsible for the handover and return of vehicles, assisting customers, documenting any damages, and performing vehicle maintenance tasks such as refueling and safety checks.

Do I need previous experience in the automotive industry to apply?

No, a 100 percent match to the requirements is not necessary; the company is willing to provide training for those who wish to learn about mobility.

What qualifications do I need to apply for this position?

You need to have a valid driver’s license (at least 2 years of Class B, ideally also C1/Class 3), a friendly demeanor, and fluent German along with good English skills.

Is the work schedule flexible?

Yes, the position offers flexible and largely self-determined working hours, but you should be prepared to work shifts, including weekends and holidays.

What benefits does Europcar offer to its employees?

Europcar offers benefits such as mobility options, ongoing training, employee referral bonuses, cooperation partner discounts, and increased well-being from flexible working hours.

How should I apply for this position?

You can apply quickly online with your resume to start your EuropCAReer.

Does Europcar value diversity in its hiring process?

Yes, Europcar welcomes applications from people of diverse backgrounds and is committed to ensuring inclusivity in the hiring process.

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Europcar Mobility Group is a global provider of mobility solutions, offering a wide range of services including car rental, car sharing, and fleet management. The company focuses on delivering flexible and efficient transportation options to meet the diverse needs of its customers, whether for business or personal use. Europcar Mobility Group's ultimate mission is to redefine mobility by providing innovative and sustainable solutions that enhance the convenience and accessibility of transportation. Their purpose is to offer seamless, reliable, and eco-friendly mobility services that adapt to the evolving demands of a dynamic world, supporting both individual and corporate mobility needs.