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Administrative Receptionist - Floater Position

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Lifemark Health Group

3mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Calgary

AI generated summary

  • You need a high school diploma, strong customer service and communication skills, organizational ability, computer proficiency, and adaptability; experience in a physiotherapy clinic is a plus.
  • You will greet patients, manage appointments, assist with paperwork, collect payments, track funding, handle data entry, coordinate mail, and support the management team.

Requirements

  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • High degree of organizational skills and ability to prioritize and multi-task
  • Excellent communication (verbal/written) and interpersonal skills
  • Strong computer and data entry skills
  • Flexible and adaptable to change
  • Experience in a Physiotherapy clinic an asset

Responsibilities

  • Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
  • Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
  • Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
  • Coordinate scheduling of patient appointments and maintain the patient’s medical record
  • Collect payment at time of service
  • Track coverage for all funding streams to ensure approval
  • Complete data entry and billing
  • Coordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxes
  • Provide administrative support to the Care Coordinator Manager and Clinic Director

FAQs

What is the primary responsibility of the Administrative Receptionist - Floater?

The primary responsibility is to provide administrative support and coordinate clinic activity while delivering friendly, enthusiastic, and professional service to patients, staff, funders, and referral sources.

What are the key tasks involved in this role?

Key tasks include answering phone calls, greeting patients, coordinating patient intake, scheduling appointments, collecting payments, maintaining medical records, and providing administrative support to the Care Coordinator Manager and Clinic Director.

Is experience in a physiotherapy clinic required for this position?

Experience in a physiotherapy clinic is considered an asset but not explicitly required.

What qualifications are needed for the Administrative Receptionist - Floater position?

Candidates should have a High School Diploma or equivalent, excellent customer service skills, strong organizational and communication abilities, and solid computer and data entry skills.

Will training be provided for the floater position?

The job description does not specify whether training will be provided; however, support and orientation are typically offered for new employees.

Is this position full-time or part-time?

The job description does not specify whether the position is full-time or part-time; candidates should inquire during the application process.

Where will the Administrative Receptionist - Floater be working?

The floater will assist clinics in and around the Edmonton area, covering multiple locations as needed.

Are there opportunities for advancement within the company?

The job description does not explicitly mention advancement opportunities, but Lifemark Health Group typically encourages employee growth and development.

Does Lifemark provide accommodations for individuals with disabilities during the application process?

Yes, Lifemark welcomes applications from people with disabilities and provides accommodations upon request during the selection process.

How can I apply for the Administrative Receptionist - Floater position?

Interested candidates can apply by visiting www.lifemark.ca/careers for more information and application details.

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Lifemark Health Group

A proudly Canadian healthcare company providing diversified healthcare services across the country

Science & Healthcare
Industry
1001-5000
Employees
1998
Founded Year

Mission & Purpose

We are a proudly Canadian healthcare company, providing diversified healthcare services across the country. We have over 20 years of experience providing personal rehab services, independent medical assessments, seniors’ wellness and employer health and wellness programs. Our foundation is rooted in the strength of our healthcare professionals, who are leaders in their fields. We offer a number of rehabilitation programs and assessment services that are accredited by CARF International, an achievement that signals our commitment to high-quality services. Whether you’re a recent graduate just starting out on your career path or an experienced professional looking for a new opportunity, your journey to a better work life starts with Lifemark. We foster innovative thinking, invest in your career development so that you can provide the best care for others, support your personal health and wellness with a comprehensive rewards package and strive to make an impact in the over 200 communities across Canada where we live and work. Our award-winning workplace was recognized by The Globe and Mail and Morneau Shepell as one of 75 Employee Recommended Workplaces in Canada for 2018 and 2019 and by Waterstone Human Capital as one of Canada's Most Admired Corporate Cultures for 2019. You belong here. Join our team!

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