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Area Support Shop Manager - South

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Oxfam

Sep 13

  • Job
    Full-time
    Junior & Mid Level
  • Hospitality & Retail
  • Bristol

AI generated summary

  • You need previous retail or operational management experience, an agile working style, and strong communication and relationship-building skills.
  • You will ensure inclusive shop environments, manage team engagement, optimize sales and Gift Aid, support continuous improvement, and foster community relationships.

Requirements

  • - Previous retail or operational management experience
  • - Agile and adaptable working style
  • - Excellent communication and relationship-building skills

Responsibilities

  • Create and maintain inclusive, respectful, and safe environments in the shops.
  • Collaborate with Area Manager and shop managers to allocate shop cover effectively.
  • Build trusting relationships in each shop to maintain engaged and motivated teams.
  • Maximise Net Sales Contribution (NSC) and Gift Aid (GA) in all covered shops to agreed targets.
  • Deliver continuous improvement support against specific KPIs.
  • Develop and deliver a framework for feedback and handovers.
  • Actively contribute to the local community and wider Retail network.

FAQs

What is the main purpose of the Area Support Shop Manager role?

The main purpose of the Area Support Shop Manager role is to coordinate and provide operational support to Oxfam shops within a defined geographical area, covering short-term shop manager absences to ensure uninterrupted trading and maximize income generation.

What geographical area will this role cover?

This role will support shop cover in Oxfam shops across Bristol, Somerset, and North Devon.

Is travel required for this position?

Yes, extensive travel across the defined geographic region is required, and travel expenses will be covered.

What qualifications are necessary for this role?

Candidates should have previous retail or operational management experience, an agile and adaptable working style, and excellent communication and relationship-building skills.

How does Oxfam address safeguarding issues?

Oxfam is committed to preventing unwanted behavior at work and promoting the welfare of children, young people, and vulnerable adults. All staff and volunteers are expected to share this commitment through the organization's code of conduct.

What type of background checks are required for this position?

All offers of employment will be subject to satisfactory references and screening checks, including criminal records and safeguarding checks, such as a Disclosure and Barring Service check (DBS).

How can I apply for this position?

To apply, please upload your up-to-date CV and a covering letter explaining your suitability against the essential criteria outlined in the job profile as part of your online application.

What values guide the work at Oxfam?

Oxfam is guided by the values of empowerment, accountability, and inclusiveness in all its operations and community interactions.

Does Oxfam encourage diversity in the application process?

Yes, Oxfam is committed to ensuring diversity and gender equality within the organization and encourages applicants from diverse backgrounds to apply.

What is the team purpose for the retail team at Oxfam?

The team purpose is to maximize income through retail sales, adhere to the retail strategy, and embrace growth opportunities while contributing positively to the community and furthering the mission of the charity.

A global movement of people who won't live with poverty.

Non-profit
Industry
5001-10,000
Employees
1942
Founded Year

Mission & Purpose

Oxfam is an organisation committed to combatting global poverty and injustice by providing humanitarian aid, advocating for equitable policies, and fostering sustainable development. Their overarching goal is to create a world where every individual can live with dignity, free from poverty and social inequality. Oxfam's fundamental purpose lies in championing fairness and empowering communities to overcome challenges such as poverty, inequality, and access to basic necessities, working towards a more just and equitable global society.

Culture & Values

  • Equality

    We believe everyone has the right to be treated fairly and to have the same rights and opportunities.

  • Empowerment

    We acknowledge and seek to expand people’s agency over their lives and the decisions that impact them.

  • Solidarity

    We join hands, support, and collaborate across boundaries in working towards a just and sustainable world.

  • Inclusiveness

    We embrace diversity and difference and value the perspectives and contributions of all people and communities in their fight against poverty and injustice.

  • Accountability

    We take responsibility for our action and inaction and hold ourselves accountable to the people we work with and for.

  • Courage

    We speak truth to power and act with conviction on the justice of our causes.