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Assistant Manager

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lululemon

2mo ago

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    People, HR & Administration
  • Berlin

AI generated summary

  • You must be legally eligible to work, at least 18 years old, have a high school diploma and a Bachelor’s degree, with 1 year of retail management experience, and be able to lift up to 30 lbs.
  • You will foster an inclusive team environment, support hiring and development, manage schedules, enhance guest experiences, and collaborate on business metrics while ensuring a safe workspace.

Requirements

  • Muss in dem Land, in dem sich der Store befindet, gesetzlich berechtigt sein, zu arbeiten
  • Muss mindestens 18 Jahre alt sein
  • Muss einen Nachweis der Arbeitserlaubnis und Nachweise in Bezug auf die entsprechenden lokalen gesetzlichen Anforderungen haben (nur EMEA)
  • Muss in der Lage sein, zum zugewiesenen Store zu kommen
  • Bereitschaft zur flexiblen Arbeitszeitgestaltung auch an Abenden, Wochenenden und Feiertagen
  • Bereitschaft im Team zu arbeiten und auch Arbeiten selbstständig zu erledigen
  • Bereit, die meiste Zeit einer Schicht durch einen Store zu laufen, um Gästen zu helfen und die Arbeit zu erledigen
  • Bereitschaft, Kisten mit einem Gewicht von bis zu 13,6 kg (30 Pfund) zu bewegen
  • Bereit, in einer Umgebung mit hellem Licht und lauter Musik zu arbeiten
  • Arbeits-Experience im Bereich Leadership oder Personalmanagement
  • Ausbildung: Abitur oder gleichwertig
  • Ausbildung: Bachelor-Abschluss oder gleichwertiger Abschluss
  • Experience: 1 Jahr Einzelhandels- oder verkaufsspezifische Management-Experience

Responsibilities

  • Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Support Store Manager in building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive store operations.
  • Support ongoing learning and development of team members (i.e., Educators and Key Leaders) consistently and equitably by providing direct feedback, coaching, mentoring, and career path guidance, and addressing performance concerns.
  • Support the store's recruiting and hiring process, onboarding training, and overall performance management activities.
  • Engage in career discussions to support and reinforce team understanding of how working at lululemon will contribute to their career and personal growth.
  • Provide team member recognition, gap assessment, and overall performance documentation to support and reinforce career and personal growth.
  • Collaborate with Store Manager to plan and prepare team member schedule according to labour requirements, availability, and budget considerations.
  • Establish supportive and productive relationships with all team members, focusing on personal and professional development.
  • Collaborate with team members to ensure an optimal guest experience that values guests' time and support store operations.
  • Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
  • Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
  • Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
  • Implement the Store Manager's vision for the store and cascade to team members.
  • Partner with Store Manager to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review and sales planning).
  • Partner with Store Manager to manage store's budget, labor hours, expenses, and P&L statement.
  • Provide salesfloor leadership to team members, including planning salesfloor coverage and making decisions to maintain efficiency and effectiveness of salesfloor operations.
  • Open and close the store in accordance with the opening and closing checklists.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.
  • Accountable for delegated aspects of controllable budget or labour hours.
  • Team lead role indirectly responsible for subset of store employees during shift or as delegated by Store Manager.

FAQs

What is the main responsibility of an Assistant Store Manager at lululemon?

The primary responsibility of an Assistant Store Manager is to lead and coach team members, ensure outstanding guest experiences, and manage administrative and operational activities within the store.

Is experience in leadership or people management required for this position?

Yes, work experience in leadership or people management is a requirement for the Assistant Store Manager role.

What types of skills are essential for this position?

Essential skills include leadership, collaboration and teamwork, adaptability, decision making, strategic thinking, resilience, and a commitment to inclusion and diversity.

What are the eligibility requirements for this role?

Candidates must be legally authorized to work in the country where the store is located, be at least 18 years old, have proof of the Right to Work, and the ability to travel to the assigned store.

Is a college degree required to apply for the Assistant Store Manager position?

A college degree is not required but is considered an asset; a high school diploma or GED is the minimum educational qualification.

What is the expected availability for this job?

Candidates must be willing to work a flexible schedule, including evenings, weekends, and holidays.

Are there any physical requirements for this position?

Yes, candidates should be willing to move through the store for most of a shift, assist guests, and move boxes weighing up to 30 lbs (13.6 kg).

What type of training and development opportunities does lululemon offer?

lululemon offers ongoing learning and development opportunities, including direct feedback, coaching, mentoring, and career path guidance for team members.

Do Assistant Store Managers at lululemon receive any benefits?

Yes, lululemon offers various benefits including competitive pay, a team-based bonus program, extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, and personal development programs.

How does lululemon support diversity and inclusion in the workplace?

lululemon fosters a respectful and inclusive team environment, celebrating differences and ensuring a supportive experience for all employees and guests.

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lululemon

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers

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