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Assistant Manager

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Halfords

15d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Brighton & Hove

AI generated summary

  • You must ensure high customer satisfaction, coach colleagues, possess technical/mechanical skills, meet health and safety standards, communicate well, be IT proficient, manage time effectively, and have a valid driving license.
  • You will manage alongside the Centre Manager, support technicians in the workshop, drive profitability, and enhance the customer journey through daily sales and service assistance.

Requirements

  • Experience / Ability to deliver high customer satisfaction and experience through effect management
  • Experience / Ability to deliver coaching/training in moment to colleagues
  • Technical/Mechanical ability or experience
  • Experience of meeting compliance standards across Health and Safety
  • Excellent communication skills, verbally and written
  • IT Proficient, with the willingness to learn in-house systems
  • Good time management
  • A current valid driving licence

Responsibilities

  • As an Assistant Manager, you’ll work alongside the Centre Manager, to provide productive management and leadership, driving profitability, with firm focus on the customers journey. Ideally you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.

FAQs

What is the salary range for the Assistant Manager position?

The salary range for the Assistant Manager position is between £26,780 to £32,136 per annum, with an average uncapped bonus of £7,100 per year.

What are the working hours for the Assistant Manager role?

The Assistant Manager will work 5 days a week, and the centre is closed on Sundays.

Is previous experience as a mechanic required for this role?

Ideally, previous hands-on experience as a mechanic is desired, as the Assistant Manager will be dividing time between the workshop and assisting the Centre Manager.

What kind of career progression opportunities are available?

Halfords offers excellent career progression and training schemes, including access to hybrid training plus the ATA & MOT Tester Qualifications.

What benefits does Halfords offer to employees?

Benefits include 5.6 weeks’ annual leave, discounts on garage bills and Halfords products, GP access, a health cash plan, financial planning support, pension scheme, life assurance, and more.

Is a valid driving licence required for the role?

Yes, a current valid driving licence is required for the Assistant Manager position.

Are there any schemes to support employees financially?

Yes, there is a financial planning support scheme via Wagestream that allows access to up to 30% of your salary in advance.

Will I receive training and development support if hired?

Yes, you will be given opportunities for career advancement and access to various training programs.

Do I need to have IT skills for this position?

Yes, IT proficiency is required, along with a willingness to learn in-house systems.

Does Halfords have an inclusive workplace policy?

Yes, Halfords is committed to creating an inclusive workplace and welcomes applications from all backgrounds, embracing diversity within the team.

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Halfords

Retail & Consumer Goods
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Halfords is a leading provider of automotive and cycling products, services, and expertise, boasting a rich heritage spanning over 125 years. With an extensive range of high-quality motoring and cycling products, combined with unparalleled knowledge and exceptional customer service, Halfords strives to enhance every journey, regardless of its nature or length. With a vast network of 460 conveniently located shops throughout the UK and Republic of Ireland, their team of over 12,000 knowledgeable experts is always ready to offer guidance and assistance. With 2,000 skilled technicians servicing over 1 million vehicles annually, and 300 garages equipped with state-of-the-art facilities providing dealership-quality MOT, repair, and servicing at affordable prices, Halfords ensures a seamless and reliable experience. Recognised as one of the Sunday Times 30 Best Big Companies to Work For, Halfords fosters a culture that empowers employees to thrive and grow.