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B&F Support Expert - Akira Back

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Dubai

AI generated summary

  • You must have customer service experience, fluency in English, food and beverage experience and safety knowledge are a plus, and be able to stand for long periods.
  • You will pour drinks, communicate menu changes, manage payments, keep tables clean, set up for new guests, and maintain overall cleanliness.

Requirements

  • Customer service experience is a must
  • Fluency in English is a must
  • Proven experience working with food and beverages is a plus
  • Understanding of food and beverage safety is a plus
  • Ability to work on your feet for extended periods

Responsibilities

  • Pour hot and cold drinks and serve these to guests
  • Communicate any changes to the menu or to orders with kitchen staff
  • Manage cash and card payments
  • Ensure tables are clean and tidy at all times
  • Set tables with cutlery, glasses and other equipment ready for new guests
  • Tidying up and cleaning operations

FAQs

Do we support remote work?

No, this position is not remote and requires on-site presence at W Dubai – The Palm.

Is customer service experience required for this role?

Yes, customer service experience is a must for the B&F Support Expert position.

What are the working hours for this position?

This is a full-time position, and specific working hours may vary based on the restaurant's operating schedule.

Are there language requirements for the role?

Yes, fluency in English is required.

Is prior experience with food and beverages a plus?

Yes, proven experience working with food and beverages is considered a plus for this position.

What responsibilities will I have in this role?

Responsibilities include pouring drinks, communicating with kitchen staff, managing payments, ensuring cleanliness of tables, setting up for new guests, and tidying up the operations.

What benefits does W Hotels offer for this position?

Benefits include a competitive salary, service charge, free meals on duty, transportation, discounts, accommodation, career progression opportunities, vacation leave, flight allowance, relocation support, medical insurance, and laundry facility.

Is understanding food and beverage safety important for this job?

Yes, an understanding of food and beverage safety is a plus, though not mandatory.

Are there opportunities for career advancement within the organization?

Yes, there are opportunities for career progression within Marriott properties.

What is the company’s stance on diversity and inclusion?

Marriott International is committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.