FAQs
What experience do I need to apply for the Customer Sales Advisor position?
Ideally, you should have retail sales experience or experience in another customer-focused sales environment.
What skills are required for this role?
You will need experience in delivering great customer service, a proactive approach to helping customers, problem-solving skills, and ideally experience in achieving sales targets.
Is there a requirement to work weekends?
Yes, availability to work on a rota basis, including weekends, is required.
Will I receive training for this position?
Yes, we invest heavily in training to provide you with the product knowledge and skills necessary to excel in this role.
What kind of rewards and benefits can I expect?
You can expect several rewards, including store discounts, employee discounts on garage bills, discounts on various services, a wellness program, and options for financial planning and health cash plans.
Are there opportunities for career progression?
Yes, we provide support for your career development, whether you wish to progress within Retail or explore other paths within the Group.
Is there an employee discount for products?
Yes, you will receive a store discount of 25% off most products across Halfords and Tredz.
Can I purchase a bike at a discounted rate?
Yes, you can take advantage of the Fantastic Trade Price Bike Scheme, where you can buy one bike per year from a selected range at a significantly reduced price.
Is Halfords an inclusive employer?
Yes, Halfords is committed to creating an inclusive workplace and is proud to welcome applications from all backgrounds, embracing diversity within the company.
What should I do if I don’t meet all the criteria listed in the job description?
We encourage you to apply anyway, as we recognize that different experiences can still contribute positively to the role.