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Department Administrator

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Michelmores LLP

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Legal
    People, HR & Administration
  • Exeter

AI generated summary

  • You need professional admin experience, strong MS Office skills, good education (GCSEs), excellent communication, problem-solving abilities, and attention to detail. Flexibility and discretion are essential.
  • You will manage files, assist with data entry, handle calls and messages, arrange meetings and travel, and support basic billing and client payment tasks.

Requirements

  • Previous experience in a professional services administrative support role.
  • Competent with Microsoft Office (Word, Excel, Outlook etc) and using data management systems.
  • Good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent)
  • Experience in diary and travel management is desirable.
  • Experience of working under regulatory compliance and file maintenance procedures is desirable.
  • Other skills required include:
  • Excellent communication skills (written and verbal) and ability to build rapport.
  • Ability to work independently using own initiative as well as a team player, communicating with all levels across the Firm effectively.
  • Effective problem-solving skills, demonstrate initiative and be an innovative thinker.
  • Excellent organisational skills and an ability to work under pressure
  • Excellent telephone manner.
  • A conscientious, proactive and enthusiastic approach to work.
  • Excellent attention to detail.
  • Must be flexible, successfully adapting to changing demands and conditions.
  • Understands the importance of confidentiality and data protection, and the use of tact and discretion.

Responsibilities

  • Facilitating, undertaking and maintaining file management, including compliance with file opening/closing procedures and other practice management standards including e-filing protocols.
  • Efficiently and effectively assisting with data input on all relevant systems.
  • Assisting with answering the telephone, accurately taking messages, and delivering them promptly to team lawyers.
  • Arranging straight-forward meeting and appointments for lawyers, both internally and externally, ensuring the Outlook diary is up to date and taking responsibility for booking meeting rooms and arranging any necessary equipment and refreshments.
  • Making straight-forward travel and accommodation arrangements, ensuring the Outlook diary is up to date and keeping lawyers advised of any changes in scheduling.
  • Assisting with various financial tasks including straight-forward billing and client payments.

FAQs

What is the role of the Department Administrator?

The Department Administrator provides proactive, efficient, and effective administrative support to the Professional Support Services team, focusing on file management, data input, telephone assistance, meeting arrangements, travel coordination, and financial tasks.

Where is the Department Administrator position based?

The position is based in our Exeter office.

What qualifications are required for this role?

A good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent) is required, along with previous experience in a professional services administrative support role.

Is experience in diary and travel management necessary?

Experience in diary and travel management is desirable but not strictly necessary.

What software skills are needed for this job?

Competency with Microsoft Office applications such as Word, Excel, and Outlook, as well as proficiency in using data management systems is required.

What type of environment does Michelmores offer?

Michelmores offers a flexible, friendly, and inclusive organizational culture that encourages creativity, collaboration, and the nurturing of people's potential.

Is there any training provided for new employees?

The job listing does not specify training; however, the organization values development and provides a supportive environment for career growth.

How does the PSS team work together?

The PSS team collaborates closely, building strong relationships with the Partners and lawyers they support, and they take a flexible, agile approach to working patterns.

What personal qualities are important for a successful Department Administrator?

Important qualities include excellent communication skills, strong organizational abilities, problem-solving skills, a proactive and conscientious attitude, flexibility, and discretion.

How can I apply for the Department Administrator position?

To apply, you can click the application link provided in the job listing or contact Sarah McLean in the recruitment team at 07754 555106 for further inquiries.

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Michelmores LLP

At Michelmores we help enterprises and individuals navigate change to find a positive future.

Law
Industry
201-500
Employees
1878
Founded Year

Mission & Purpose

Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help businesses and individuals who are navigating change to find a more positive future. Our collaborative, creative and commercial lawyers focus on our clients’ next steps, starting with today's challenges, but growing success and impact for tomorrow. We understand what today’s enterprises and individuals need to do to stay ahead and that’s what we deliver, every time. As people, as lawyers and as a business we have a key role to play in the transition to a green economy. Through our client work, our pro-bono work and our community partnerships we are driving positive change. We focus on work that helps to deliver a sustainable economy, that reflects who we are, how we do things and our core values.

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