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Senior Conveyancing Assistant

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Legal
  • Exeter

AI generated summary

  • You need client-facing experience, strong customer service, excellent organizational and communication skills, attention to detail, team spirit, and adaptability to changing conditions.
  • You will handle property and Land Registry searches, draft submissions, manage client accounts, oversee payments, file management, arrange travel, and ensure compliance with internal policies.

Requirements

  • Experience of working in a client facing role.
  • Demonstrable experience of consistently delivering exceptional customer service standards.
  • Excellent organisational skills and experience of multi-tasking and an ability to juggle competing priorities.
  • Previous experience in residential property work is desirable.
  • Excellent interpersonal skills; effective communicator at all levels (written and verbal) as the successful candidate will be liaising with clients.
  • A commercial, pro-active 'can do' and professional approach to work.
  • Excelled attention to detail.
  • Must interact well with others in a sensitive and effective way - a team player.
  • Understand the importance of confidentiality and use of discretion.
  • Must be flexible, successfully adapting to changing demands and conditions.

Responsibilities

  • Submitting property searches/Land Registry searches.
  • Drafting and submitting Land Registry applications via the Land Registry Portal.
  • Drafting and submitting SDLT Returns via HMRC.
  • Drafting protocol forms/completion statements/emails.
  • Understand the obligations relating to client accounts and ensure that the preparation and service of bills complies with Solicitors Accounts Rules.
  • Manging BACS/CHAPS payments and internal transfers.
  • File closure and archive management.
  • Travel arrangements (Hotel/Train).
  • Expense claims.
  • Managing internal/external room bookings.
  • Complying with internal policies and procedures, ethical standards and regulatory requirements.
  • Managing files diligently and review each regularly.

FAQs

What type of work will I be doing as a Senior Conveyancing Assistant?

You will be supporting the Residential Property team in delivering a first-class service to clients, including submitting property searches, drafting Land Registry applications, managing client accounts, and handling internal/external communications.

What skills are required for this role?

The ideal candidate should have excellent organisational skills, experience in a client-facing role, strong attention to detail, and effective communication skills, both written and verbal.

Is previous experience in residential property work necessary?

Previous experience in residential property work is desirable but not explicitly required.

Where is this position based?

This role is based in our Exeter office.

What qualities are you looking for in a candidate?

We are looking for someone who understands our values, can thrive in our culture, has a proactive approach to work, and is a team player who adapts well to changing demands.

What is the team culture like at Michelmores?

The team culture is flexible, friendly, and inclusive, with a strong focus on collaboration, creativity, and open communication.

Are there opportunities for career advancement in this role?

Yes, we value and nurture our people’s potential and inspiration, providing a creative and collaborative environment to support career development.

How do you handle flexible working arrangements?

We are open to discussing flexible working patterns and empower candidates to propose arrangements that meet their needs, ensuring a balance between work and home life.

Will I be required to travel for this position?

Yes, managing travel arrangements, such as booking hotels and trains, is part of the role.

Is there a commitment to diversity and inclusion within the company?

Yes, Michelmores is an Equal Opportunities Employer and is committed to creating an inclusive environment for all employees.

At Michelmores we help enterprises and individuals navigate change to find a positive future.

Law
Industry
201-500
Employees
1878
Founded Year

Mission & Purpose

Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help businesses and individuals who are navigating change to find a more positive future. Our collaborative, creative and commercial lawyers focus on our clients’ next steps, starting with today's challenges, but growing success and impact for tomorrow. We understand what today’s enterprises and individuals need to do to stay ahead and that’s what we deliver, every time. As people, as lawyers and as a business we have a key role to play in the transition to a green economy. Through our client work, our pro-bono work and our community partnerships we are driving positive change. We focus on work that helps to deliver a sustainable economy, that reflects who we are, how we do things and our core values.