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Director, Human Resources Technology Consulting

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Columbus
  • Quick Apply

AI generated summary

  • You need extensive HR tech operations experience, strong analytical and leadership skills, Workday expertise, strategic thinking, relationship-building abilities, and solid communication skills.
  • You will lead Workday HRIS operations, drive issue resolution, strategize with leaders, support training, manage team performance, and ensure system enhancements meet business needs.

Requirements

  • - Extensive experience in operations and/or technology with deep expertise in Workday configuration and HR business processes across multiple functions such as payroll, compensation, and benefits.
  • - Strong analytical, critical thinking and problem-solving skills, with the ability to connect dots quickly and manage ambiguity.
  • - Proven leadership in managing and developing high-performing teams, particularly in a fast-paced environment.
  • - Ability to drive and maintain high-quality outcomes while managing multiple priorities and deadlines.
  • - Strategic mindset with the ability to see the big picture and translate complexity into actionable results.
  • - Quick learner with a keen ability to adapt to new challenges and technologies.
  • - Ability to quickly build and maintain strong relationships with key business partners from across the organization (HR, Legal, Technology, Finance).
  • - Strong communication and collaboration skills with the ability to communicate and drive change with all levels of the organization (Executives, peers, technical SMEs).
  • - Curious and continuously explores innovative ways to leverage technology for HR processes and ability to upskill HR professionals on approaches, tools and expertise.
  • - Workday-external candidates are required to have Workday experience.
  • - Education: Undergraduate degree or equivalent experience in multiple subject areas such as insurance, technology, human resources or financial business processes.
  • - Experience: Ten or more years of related experience in business, technology, insurance, operations, mathematics, human resources or related field, or similar business-related position that involves analysis, problem solving, planning, coordinating and organizing. Three to five years of experience or training in HRIS, preferably Workday, and partnering with senior leaders preferred.
  • - Knowledge of human resources systems and other digital technology capabilities.
  • - Ability to do system configuration, testing, integrations and report management.
  • - Knowledge of business process and associate data management.
  • - Business consulting and relationship management skills.
  • - Proven data and analytics and problem resolution skills.
  • - Strong verbal and written communication skills.
  • - Skilled at vendor management, project/process management and business assessments.

Responsibilities

  • Leads team that delivers configuration, testing, validation services and maintenance for Workday, our Human Resources Information System including, but not limited to, payroll, benefits, absence, compensation, talent acquisition, security, self-service, mobile, and integrations.
  • Drives issue resolution, enhancement solutions and prioritization in partnership with senior leaders, business and technology partners. Works closely with Workday vendor to handle day-to-day operations.
  • Partners and strategizes with leaders and internal customers to determine data and information needs, and the use of information to aid in making business decisions. Plans and supports current and new technology implementations.
  • Serves as Workday expert to provide customer support, analyze and resolve issues and errors, review reports, assess issue impacts and provide essential reporting for highly complex and confidential needs.
  • Partners with leaders and users to continuously improve service delivery. Responds to complex customer inquiries and supports the Associate Solutions Center for calls related to the system and certain processes.
  • Supports the deployment of feature releases and system maintenance, ensuring client requirements are met. Evaluates feasibility of system modifications and enhancements and consults with business partners for prioritization and implementation.
  • Develops and maintains training materials and job aids, in addition to leading training efforts in partnership with organizational change team. Ensures up-to-date documentation of system functions, processes and capabilities. Participates in scheduled and ad hoc training to improve policy and process acuity.
  • Leads associate management including performance, salary planning and administration, training and development, workflow and organization planning, day-to-day management, hiring and placement and disciplinary actions for direct and possibly indirect reports.
  • May perform other responsibilities and projects as assigned.

FAQs

What is the job title for this position?

The job title is Director, Human Resources Technology Consulting.

Where is this position primarily located?

This position is preferred to be located in Columbus, but other locations may be considered.

What is the primary focus of this role?

The primary focus of this role is to oversee a Workday configuration team, specializing in various HR processes including payroll, compensation, benefits, absence management, and time tracking.

What level of experience is required for applicants?

Applicants are required to have ten or more years of related experience and three to five years of experience in HRIS, preferably Workday.

What educational background is preferred for this position?

An undergraduate degree or equivalent experience in areas such as insurance, technology, human resources, or financial business processes is preferred.

What type of work environment does this position offer?

The position offers a normal office environment, with extended or non-standard work hours occasionally required, as well as possible travel with overnight stays.

Is this role eligible for overtime pay?

No, this role is exempt from overtime eligibility.

What are some key responsibilities of this position?

Key responsibilities include leading a team for configuration and maintenance of Workday, driving issue resolution, providing customer support, and developing training materials.

Does this position require strong communication skills?

Yes, strong communication and collaboration skills are essential for effectively engaging with all levels of the organization.

What benefits are offered for this position?

Benefits include medical/dental/vision coverage, life insurance, paid time off, 401(k) with company match, and more.

Is experience with Workday necessary for this role?

Yes, candidates are required to have experience with Workday, particularly for external candidates.

What is the role of the Director, Human Resources Technology Consulting in team management?

This role involves managing team performance, training, development, hiring, and administrative duties for direct or indirect reports.

Helping protect families, businesses and futures

Finance
Industry
10,001+
Employees
1925
Founded Year

Mission & Purpose

Nationwide is a financial services company that offers a wide range of products, including insurance, banking, investments, and retirement solutions. Their ultimate mission is to help individuals, families, and businesses achieve financial security and peace of mind by providing reliable and comprehensive financial services. The purpose of Nationwide is to protect what matters most to their customers, offering tailored solutions and exceptional service to meet their unique needs. They aim to build long-term relationships with their clients, supporting them through every stage of life with trusted advice and financial products designed to safeguard their future.