Nationwide is a financial services company that offers a wide range of products, including insurance, banking, investments, and retirement solutions. Their ultimate mission is to help individuals, families, and businesses achieve financial security and peace of mind by providing reliable and comprehensive financial services. The purpose of Nationwide is to protect what matters most to their customers, offering tailored solutions and exceptional service to meet their unique needs. They aim to build long-term relationships with their clients, supporting them through every stage of life with trusted advice and financial products designed to safeguard their future.

Finance

Nationwide

Helping protect families, businesses and futures

You must have 10+ years in HR, corporate experience, an HR-related degree, and strong skills in strategy, compliance, and interpersonal communication. A professional HR designation is preferred.

You will develop and execute HR strategies, advise leadership, enhance talent management, lead initiatives, analyze data for improvements, and ensure compliance with regulations.

Consulting

People, HR & Administration

Columbus

<div>If you&rsquo;re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let&rsquo;s talk. At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<div></div><div>
This Columbus based hybrid (3 days a week in office) position is compensation grade H3. The role will support the ISS organization and possibly other NF business units. Must have prior corporate experience in HR or NF business unit experienc</div><div></div><div>
Job Description Summary</div>
Do you thrive where you can build a strong corporate culture, develop and lead critical initiatives and support associates developing to their fullest potential? Are you ready to inspire leaders and associates to embrace diversity where all associates are valued? If working in a vibrant environment passionate about engagement, innovation and the delivery of outstanding customer care sounds like just the opportunity you&rsquo;re looking for, we want to know more about you!<br>
<br>
As an HR Senior Consultant, you will provide support to one or more business units serving as a strategic partner on various people, organization and talent priorities. You&rsquo;ll be uniquely positioned to develop a deep understanding of the business, partner closely with leaders, and provide strategic advising on complex HR initiatives. You&rsquo;ll work across HR and business functions, while having an opportunity to learn, use and grow a variety of skills, including strategic thought leadership, innovation, project management, analysis, organizational change, and leader and associate development.<div></div><div>
Job Description</div><div>
Key Responsibilities:</div><ul><li><div>
Supports HR, senior business leaders and associates in developing and executing key programs and initiatives. Advises, influences and develops people and talent strategies to drive business success.</div></li><li><div>
Connects with our Centers of Expertise to develop and/or deliver strategic HR initiatives that include: organizational planning, talent management, associate relations, organizational design, compensation, culture, diversity, executive development, and performance management to provide creative strategies and solutions for the business.</div></li><li><div>
Supports senior leadership teams on business and associate matters. Understands the goals and strategies of the business and develops strategic and tactical HR plans to meet or exceed business goals.</div></li><li><div>
Leads and serves as advisor and coach on initiatives to successfully use HR processes and resources to achieve high performance, exceed strategic objectives and adapt to and manage organizational and business changes.</div></li><li><div>
Proactively partners with our Recruitment team to develop successful recruiting strategies and plans of new associates.</div></li><li><div>
Serves on both HR and business unit committees, including developing and leading strategies, initiatives, and special projects.</div></li><li><div>
Adheres to or develops new standard methodologies. Analyzes data and trends and recommends, develops, and delivers on plans to improve associate experiences, including retention, engagement, innovation, and culture.</div></li><li><div>
Supports compliance of all federal, state and local regulations, security and integrity of data including personal and confidential information.</div></li></ul><div>
May perform other responsibilities as assigned.</div><div></div><div>
Reporting Relationships: Reports to Director, Human Resources, Associate Vice President, Human Resources or Senior Vice President, Human Resources. Individual contributor who may have opportunity to manage a team of up to three HR professionals.</div><div></div><div>
Typical Skills and Experiences:</div><div></div><div>
Education: Undergraduate studies in human resources, business administration or related field preferred.</div><div></div><div>
License/Certification/Designation: Professional human resources designation preferred or interest in furthering HR knowledge and expertise by pursuing certification.</div><div></div><div>
Experience: Ten or more years of diverse HR experience. Generally, has in-depth experience in one or more HR technical areas.</div><div></div><div>
Knowledge, Abilities and Skills: Demonstrable knowledge of planning strategy, organizational development, HR practices, performance management, change management, associate relations, legal compliance, recruiting and one or more HR specialties. Very strong interpersonal, communication, collaborating, advising and problem-solving skills. Ability to lead project teams, set work priorities, analyze performance and retention issues, analyze workforce metrics and data, and make recommendations and implement solutions.</div><div></div><div>
Other criteria, including leadership skills, competencies and experiences may take precedence.</div><div></div><div>
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and HR Business Partner.</div><div></div><div>
Values: Regularly and consistently demonstrates Nationwide Values.</div><div></div><div>
Job Conditions:</div><div><br>
Overtime Eligibility: Not Eligible (Exempt)</div><div></div><div>
Working Conditions: Normal office environment. Occasional travel may be required.</div><div></div><div>
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.</div><div></div><div>
#LI-JM2</div><div></div><div>
Benefits</div><div>
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, <div>click here</div>.</div><div></div><div>
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.</div><div></div>
#HumanResources</div><div></div>

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This Columbus based hybrid (3 days a week in office) position is compensation grade H3. The role will support the ISS organization and possibly other NF business units. Must have prior corporate experience in HR or NF business unit experienc
Job Description Summary
Do you thrive where you can build a strong corporate culture, develop and lead critical initiatives and support associates developing to their fullest potential? Are you ready to inspire leaders and associates to embrace diversity where all associates are valued? If working in a vibrant environment passionate about engagement, innovation and the delivery of outstanding customer care sounds like just the opportunity you’re looking for, we want to know more about you!

As an HR Senior Consultant, you will provide support to one or more business units serving as a strategic partner on various people, organization and talent priorities. You’ll be uniquely positioned to develop a deep understanding of the business, partner closely with leaders, and provide strategic advising on complex HR initiatives. You’ll work across HR and business functions, while having an opportunity to learn, use and grow a variety of skills, including strategic thought leadership, innovation, project management, analysis, organizational change, and leader and associate development.
Job Description
Key Responsibilities:
Supports HR, senior business leaders and associates in developing and executing key programs and initiatives. Advises, influences and develops people and talent strategies to drive business success.
Connects with our Centers of Expertise to develop and/or deliver strategic HR initiatives that include: organizational planning, talent management, associate relations, organizational design, compensation, culture, diversity, executive development, and performance management to provide creative strategies and solutions for the business.
Supports senior leadership teams on business and associate matters. Understands the goals and strategies of the business and develops strategic and tactical HR plans to meet or exceed business goals.
Leads and serves as advisor and coach on initiatives to successfully use HR processes and resources to achieve high performance, exceed strategic objectives and adapt to and manage organizational and business changes.
Proactively partners with our Recruitment team to develop successful recruiting strategies and plans of new associates.
Serves on both HR and business unit committees, including developing and leading strategies, initiatives, and special projects.
Adheres to or develops new standard methodologies. Analyzes data and trends and recommends, develops, and delivers on plans to improve associate experiences, including retention, engagement, innovation, and culture.
Supports compliance of all federal, state and local regulations, security and integrity of data including personal and confidential information.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director, Human Resources, Associate Vice President, Human Resources or Senior Vice President, Human Resources. Individual contributor who may have opportunity to manage a team of up to three HR professionals.
Typical Skills and Experiences:
Education: Undergraduate studies in human resources, business administration or related field preferred.
License/Certification/Designation: Professional human resources designation preferred or interest in furthering HR knowledge and expertise by pursuing certification.
Experience: Ten or more years of diverse HR experience. Generally, has in-depth experience in one or more HR technical areas.
Knowledge, Abilities and Skills: Demonstrable knowledge of planning strategy, organizational development, HR practices, performance management, change management, associate relations, legal compliance, recruiting and one or more HR specialties. Very strong interpersonal, communication, collaborating, advising and problem-solving skills. Ability to lead project teams, set work priorities, analyze performance and retention issues, analyze workforce metrics and data, and make recommendations and implement solutions.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Not Eligible (Exempt)
Working Conditions: Normal office environment. Occasional travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
#LI-JM2
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#HumanResources

Sr Consultant, Human Resources Business Partner- Nationwide Financial - Nationwide

Sr Consultant, Human Resources Business Partner- Nationwide Financial

You need benefits experience, preferably in vendor management, a relevant degree, project management skills, strong communication, and analytical abilities. Certifications are a plus.

You will manage vendor relationships, track issues, support problem resolution, conduct audits, train staff, facilitate meetings, and lead special projects to enhance service delivery.

Business, Operations & Strategy

<div>If you&rsquo;re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let&rsquo;s talk. At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<div></div><div>
This Columbus based hybrid role (2 days a week in office) is compensation grade F2. Candidates must have prior benefits experience. Benefits Vendor Management experience preferred.</div><div></div><div>
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.</div><div></div><div>
Job Description Summary</div>
Our work supports healthier, more secure and productive lives, allowing associates and retirees focus on their work or on enjoying their retirement. As is true throughout Nationwide, outstanding customer service is our standard. If you value being able to help people when they most need it, by providing and communicating a competitive benefits program for a diverse, engaged workforce, we want to know more about you!<br>
<br>
As a Specialist, you'll manage the day-to-day relationship with benefit plan vendors. We'll count on you to track, research, analyze and report trends related to plan design and service and to provide reporting to leadership on vendor performance. You'll have opportunities to partner with internal departments and external partners on projects, process improvements and resolutions of critical issues and programs that impact associates, retirees and their dependents.<div></div><div>
Job Description</div><div>
Key Responsibilities:</div><ul><li><div>
Develops, maintains and supports relationships with internal and external partners. Acts as liaison between Nationwide and benefits plan vendors. Provide timely information and assistance to leadership regarding plan, policy or procedure changes.</div></li><li><div>
Tracks and trend key issues, recommends alternative solutions and process improvements to improve service delivery.</div></li><li><div>
Assists and facilitates resolutions of issues between internal departments and external partners, including system interfaces and processes.</div></li><li><div>
Assists in researching and resolving problems of plan interpretation. Reviews partner benefit templates, system set ups and member communications for accuracy.</div></li><li><div>
Monitors and manages issue log with each vendor, performance guarantees, and service level agreements.</div></li><li><div>
Conducts, coordinates and facilitates periodic meetings with vendors including quarterly/semi-annual/annual partner reviews.</div></li><li><div>
Develops resources/tools and delivers training to frontline representatives including plan documents, Human Resources Information Services and vendor websites, systems, programs, procedures and processes. Provides company culture training to vendor call center teams.</div></li><li><div>
Conducts monthly case audits for calls/cases relating to assigned vendors</div></li><li><div>
Participates in or leads special projects and task teams implementation of changes with existing vendors, new partners and/or plan updates and changes.</div></li></ul><div>
May perform other responsibilities as assigned.</div><div></div><div>
Reporting Relationships: Reports to Director within Benefits. This is an individual contributor role.</div><div></div><div>
Typical Skills and Experiences:</div><div><br>
Education: Undergraduate studies in business administration, economics, finance or human resources preferred.</div><div></div><div>
License/Certification/Designation: Progress towards industry or benefits-related certifications (Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), or Fellow, Life Management Institute (FLMI)) preferred.</div><div></div><div>
Experience: Minimum of four years in benefits planning or administration, vendor management and project management.</div><div></div><div>
Knowledge, Abilities and Skills: Confirmed knowledge of vendor management and project management concepts and techniques. Must have demonstrated knowledge in benefits theory, regulations and practices.</div><div></div><div>
Skills: Demonstrated project management and process improvement skills. Must have well-developed verbal and written communication skills for interaction with associates, management, internal departments and external vendors. Must possess strong analytical skills. Able to act as a facilitator/lead for project teams or work groups.</div><div></div><div>
Other criteria, including leadership skills, competencies and experiences may take precedence.</div><div></div><div>
Staffing exceptions to the above must be approved by the Associate Vice President, Benefits Planning and HR Business Partner.</div><div></div><div>
Values: Regularly and consistently demonstrates the Nationwide Values.</div><div></div><div>
Job Conditions:</div><div><br>
Overtime Eligibility: Exempt (Not Eligible)</div><div></div><div>
Working Conditions: Normal office environment. Occasional travel. Non-standard or extended hours based on project needs.</div><div></div><div>
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people in the job to perform a somewhat different combination of duties.</div><div></div><div>
#LI-JM2</div><div></div><div>
Benefits</div><div>
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, <div>click here</div>.</div><div></div><div>
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.</div><div></div>
#HumanResources</div><div></div>

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This Columbus based hybrid role (2 days a week in office) is compensation grade F2. Candidates must have prior benefits experience. Benefits Vendor Management experience preferred.
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Job Description Summary
Our work supports healthier, more secure and productive lives, allowing associates and retirees focus on their work or on enjoying their retirement. As is true throughout Nationwide, outstanding customer service is our standard. If you value being able to help people when they most need it, by providing and communicating a competitive benefits program for a diverse, engaged workforce, we want to know more about you!

As a Specialist, you'll manage the day-to-day relationship with benefit plan vendors. We'll count on you to track, research, analyze and report trends related to plan design and service and to provide reporting to leadership on vendor performance. You'll have opportunities to partner with internal departments and external partners on projects, process improvements and resolutions of critical issues and programs that impact associates, retirees and their dependents.
Job Description
Key Responsibilities:
Develops, maintains and supports relationships with internal and external partners. Acts as liaison between Nationwide and benefits plan vendors. Provide timely information and assistance to leadership regarding plan, policy or procedure changes.
Tracks and trend key issues, recommends alternative solutions and process improvements to improve service delivery.
Assists and facilitates resolutions of issues between internal departments and external partners, including system interfaces and processes.
Assists in researching and resolving problems of plan interpretation. Reviews partner benefit templates, system set ups and member communications for accuracy.
Monitors and manages issue log with each vendor, performance guarantees, and service level agreements.
Conducts, coordinates and facilitates periodic meetings with vendors including quarterly/semi-annual/annual partner reviews.
Develops resources/tools and delivers training to frontline representatives including plan documents, Human Resources Information Services and vendor websites, systems, programs, procedures and processes. Provides company culture training to vendor call center teams.
Conducts monthly case audits for calls/cases relating to assigned vendors
Participates in or leads special projects and task teams implementation of changes with existing vendors, new partners and/or plan updates and changes.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to Director within Benefits. This is an individual contributor role.
Typical Skills and Experiences:
Education: Undergraduate studies in business administration, economics, finance or human resources preferred.
License/Certification/Designation: Progress towards industry or benefits-related certifications (Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), or Fellow, Life Management Institute (FLMI)) preferred.
Experience: Minimum of four years in benefits planning or administration, vendor management and project management.
Knowledge, Abilities and Skills: Confirmed knowledge of vendor management and project management concepts and techniques. Must have demonstrated knowledge in benefits theory, regulations and practices.
Skills: Demonstrated project management and process improvement skills. Must have well-developed verbal and written communication skills for interaction with associates, management, internal departments and external vendors. Must possess strong analytical skills. Able to act as a facilitator/lead for project teams or work groups.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the Associate Vice President, Benefits Planning and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (Not Eligible)
Working Conditions: Normal office environment. Occasional travel. Non-standard or extended hours based on project needs.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people in the job to perform a somewhat different combination of duties.
#LI-JM2
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#HumanResources

Benefits Specialist, Vendor Management - Nationwide

Benefits Specialist, Vendor Management

You need extensive Unisys ABSuite and COBOL experience, complex solution design for loans and customer info systems, strong stakeholder skills, and the ability to assess risks and resolve problems.

You will collaborate on RBS and CIS applications, influence migrations, maintain existing functionality, and develop solutions in a team-focused, consultative environment.

Software Engineering

IT & Cybersecurity

<div><p>We&rsquo;re looking for a skilled Unisys 2200 ABSuite and COBOL developer to provide functional design consultancy for re-platforming projects. Experience with Nationwide&rsquo;s Personal Loan System and knowledge of Nationwide&rsquo;s Customer Information System are desirable but not essential. You will initially work on system migrations and support pre-migration changes required on each system. If you are passionate about moving yourself and legacy mainframe systems to modern platforms, this role is for you.</p>
<p>At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.</p>
<p>For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, <b>based at our Swindon office. </b>If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.</p>
<p>If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.</p><h3 class="jobSectionHeader"><b>
What you&rsquo;ll be doing</b></h3><p>
We&rsquo;re looking to strengthen our Unisys Engineering Team, recruiting a recognised technical expert to work on and assure safe passage of the re-platforming of our Personal Loans (RBS) and Customer processing (CIS) application. You will proactively represent the RBS and CIS applications in collaboration with colleagues from Architecture, Test and our business to ensure quality solutions are delivered and strategic from the outset.
<br>
<br>
Working with the CIS and RBS applications resident on our Unisys CIS partition, you will influence and support work to migrate functionality to new platforms, and also maintain and develop required functionality on the existing platforms prior to migration.<br>
<br>
Following migrations, retraining on other platforms is expected and may commence prior to the final migrations.</p>
<p>For us, it&rsquo;s not just about having the right technical background, you need to have an open mind, be able to work collaboratively and be driven to learn and succeed. Your day-to-day work will involve consultancy, developing and testing solutions in a highly collaborative environment and implementing them with your team.</p><h3 class="jobSectionHeader"><b>
About you</b></h3><p>
You'll need proven experience of design or coding, and ideally Testing in a Unisys 2200 Mainframe Environment, as well as collaborating effectively across other technical delivery and support areas, providing expert advice, consultancy and direction. If you've had experience of the following, or similar, we'd like to hear from you:</p>
<ul><li>Extensive design and programming experience in Unisys ABSuite and Unisys COBOL</li>
<li>Expertise in the design, build and test of complex solutions resident on a personal loan system and customer information system.</li>
<li>Knowledge of RBS and CIS to provide consultancy to programmes re-platforming both applications.</li>
<li>Engagement with programmes &amp; projects to provide expert input into all aspects of the lifecycle, from early life through to production support.</li>
<li>Non-Unisys Mainframe skills and/or a desire to retrain to a non-Unisys platform</li>
<li>Engineering of IT solutions to meet Business requirements, understanding the business impact of technical problems and solutions.</li>
<li>Comfortable conducting risk assessments and making technical decisions to mitigate risks.</li>
<li>Strong stakeholder management &amp; engagement skills</li>
<li>Understanding complex problems, providing root cause analysis and identifying options for resolution</li>
</ul><p>Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.</p>
<ul><li><b>Say it straight</b> - This is about being honest and direct with good intent and saying what needs to be said in the room. It&rsquo;s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.</li>
<li><b>Push for better</b> - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.</li>
<li><b>Get it done</b> - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.</li>
</ul><p>We know applying for jobs can sometimes feel like you&rsquo;re sending an application into a black hole. We review each application individually. So, it&rsquo;s a good idea to call out your most relevant experience on your application to give yourself the best chance.</p><h3 class="jobSectionHeader"><b>
The extras you&rsquo;ll get</b></h3><p>
There are all sorts of employee benefits available at Nationwide, including:</p>
<ul><li>A personal pension &ndash; if you put in 7% of your salary, we&rsquo;ll top up by a further 16%</li>
<li>Up to 2 days of paid volunteering a year</li>
<li>Life assurance worth 8x your salary</li>
<li>A great selection of additional benefits through our salary sacrifice scheme</li>
<li>Wellhub &ndash; Access to a range of free and paid options for health and wellness.</li>
<li>Access to an annual performance related bonus</li>
<li>Access to training to help you develop and progress your career</li>
<li>25 days holiday, pro rata</li>
</ul><h3 class="jobSectionHeader"><b>What makes us different</b></h3><p>
Nationwide is the world&rsquo;s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK&rsquo;s population. We&rsquo;ve got the scale to compete with the big banks, but we&rsquo;re not a bank.
</p><p>As a building society, we&rsquo;re owned by our members &ndash; that&rsquo;s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose &ndash; Banking &ndash; but fairer, more rewarding, and for the good of society.
</p><p>When you work at Nationwide, you can experience that difference for yourself. You&rsquo;ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You&rsquo;ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don&rsquo;t have to bank with a bank. They can choose a modern mutual instead.
</p><h3 class="jobSectionHeader"><b>What to do next</b></h3><p>
If this role is for you, please click the &lsquo;Apply Now&rsquo; button. You&rsquo;ll need to attach your up-to-date CV and answer a few quick questions for us.
</p><p>We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.</p>
<p>#LI-POST</p></div>

We’re looking for a skilled Unisys 2200 ABSuite and COBOL developer to provide functional design consultancy for re-platforming projects. Experience with Nationwide’s Personal Loan System and knowledge of Nationwide’s Customer Information System are desirable but not essential. You will initially work on system migrations and support pre-migration changes required on each system. If you are passionate about moving yourself and legacy mainframe systems to modern platforms, this role is for you.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at our Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
We’re looking to strengthen our Unisys Engineering Team, recruiting a recognised technical expert to work on and assure safe passage of the re-platforming of our Personal Loans (RBS) and Customer processing (CIS) application. You will proactively represent the RBS and CIS applications in collaboration with colleagues from Architecture, Test and our business to ensure quality solutions are delivered and strategic from the outset.


Working with the CIS and RBS applications resident on our Unisys CIS partition, you will influence and support work to migrate functionality to new platforms, and also maintain and develop required functionality on the existing platforms prior to migration.

Following migrations, retraining on other platforms is expected and may commence prior to the final migrations.
For us, it’s not just about having the right technical background, you need to have an open mind, be able to work collaboratively and be driven to learn and succeed. Your day-to-day work will involve consultancy, developing and testing solutions in a highly collaborative environment and implementing them with your team.
About you
You'll need proven experience of design or coding, and ideally Testing in a Unisys 2200 Mainframe Environment, as well as collaborating effectively across other technical delivery and support areas, providing expert advice, consultancy and direction. If you've had experience of the following, or similar, we'd like to hear from you:
Extensive design and programming experience in Unisys ABSuite and Unisys COBOL
Expertise in the design, build and test of complex solutions resident on a personal loan system and customer information system.
Knowledge of RBS and CIS to provide consultancy to programmes re-platforming both applications.
Engagement with programmes & projects to provide expert input into all aspects of the lifecycle, from early life through to production support.
Non-Unisys Mainframe skills and/or a desire to retrain to a non-Unisys platform
Engineering of IT solutions to meet Business requirements, understanding the business impact of technical problems and solutions.
Comfortable conducting risk assessments and making technical decisions to mitigate risks.
Strong stakeholder management & engagement skills
Understanding complex problems, providing root cause analysis and identifying options for resolution
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
Up to 2 days of paid volunteering a year
Life assurance worth 8x your salary
A great selection of additional benefits through our salary sacrifice scheme
Wellhub – Access to a range of free and paid options for health and wellness.
Access to an annual performance related bonus
Access to training to help you develop and progress your career
25 days holiday, pro rata
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.
As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
#LI-POST

Unisys System Designer (E2) - Nationwide

<div>
 <p>We’re looking for a skilled Unisys 2200 ABSuite and COBOL developer to provide functional design consultancy for re-platforming projects. Experience with Nationwide’s Personal Loan System and knowledge of Nationwide’s Customer Information System are desirable but not essential. You will initially work on system migrations and support pre-migration changes required on each system. If you are passionate about moving yourself and legacy mainframe systems to modern platforms, this role is for you.</p>
 <p>At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.</p>
 <p>For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, <b>based at our Swindon office. </b>If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.</p>
 <p>If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.</p>
 <h3 class="jobSectionHeader"><b> What you’ll be doing</b></h3>
 <p>We’re looking to strengthen our Unisys Engineering Team, recruiting a recognised technical expert to work on and assure safe passage of the re-platforming of our Personal Loans (RBS) and Customer processing (CIS) application. You will proactively represent the RBS and CIS applications in collaboration with colleagues from Architecture, Test and our business to ensure quality solutions are delivered and strategic from the outset. <br> <br> Working with the CIS and RBS applications resident on our Unisys CIS partition, you will influence and support work to migrate functionality to new platforms, and also maintain and develop required functionality on the existing platforms prior to migration.<br> <br> Following migrations, retraining on other platforms is expected and may commence prior to the final migrations.</p>
 <p>For us, it’s not just about having the right technical background, you need to have an open mind, be able to work collaboratively and be driven to learn and succeed. Your day-to-day work will involve consultancy, developing and testing solutions in a highly collaborative environment and implementing them with your team.</p>
 <h3 class="jobSectionHeader"><b> About you</b></h3>
 <p>You'll need proven experience of design or coding, and ideally Testing in a Unisys 2200 Mainframe Environment, as well as collaborating effectively across other technical delivery and support areas, providing expert advice, consultancy and direction. If you've had experience of the following, or similar, we'd like to hear from you:</p>
 <ul>
  <li>Extensive design and programming experience in Unisys ABSuite and Unisys COBOL</li>
  <li>Expertise in the design, build and test of complex solutions resident on a personal loan system and customer information system.</li>
  <li>Knowledge of RBS and CIS to provide consultancy to programmes re-platforming both applications.</li>
  <li>Engagement with programmes &amp; projects to provide expert input into all aspects of the lifecycle, from early life through to production support.</li>
  <li>Non-Unisys Mainframe skills and/or a desire to retrain to a non-Unisys platform</li>
  <li>Engineering of IT solutions to meet Business requirements, understanding the business impact of technical problems and solutions.</li>
  <li>Comfortable conducting risk assessments and making technical decisions to mitigate risks.</li>
  <li>Strong stakeholder management &amp; engagement skills</li>
  <li>Understanding complex problems, providing root cause analysis and identifying options for resolution</li>
 </ul>
 <p>Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.</p>
 <ul>
  <li><b>Say it straight</b> - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.</li>
  <li><b>Push for better</b> - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.</li>
  <li><b>Get it done</b> - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.</li>
 </ul>
 <p>We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.</p>
 <h3 class="jobSectionHeader"><b> The extras you’ll get</b></h3>
 <p>There are all sorts of employee benefits available at Nationwide, including:</p>
 <ul>
  <li>A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%</li>
  <li>Up to 2 days of paid volunteering a year</li>
  <li>Life assurance worth 8x your salary</li>
  <li>A great selection of additional benefits through our salary sacrifice scheme</li>
  <li>Wellhub – Access to a range of free and paid options for health and wellness.</li>
  <li>Access to an annual performance related bonus</li>
  <li>Access to training to help you develop and progress your career</li>
  <li>25 days holiday, pro rata</li>
 </ul>
 <h3 class="jobSectionHeader"><b>What makes us different</b></h3>
 <p>Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.</p>
 <p>As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.</p>
 <p>When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.</p>
 <h3 class="jobSectionHeader"><b>What to do next</b></h3>
 <p>If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.</p>
 <p>We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.</p>
 <p>#LI-POST</p>
</div>

Unisys System Designer (E2)

You should have a bachelor’s degree in a related field, 8+ years of quality assurance experience, strong analytical and project management skills, and proficiency in quality improvement methodologies.

You will audit compliance, assess HR policies, analyze data, prepare reports, conduct training, automate processes, and support RIFs and projects, ensuring quality and efficiency in operations.

<div>If you&rsquo;re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let&rsquo;s talk. At Nationwide&reg;, &ldquo;on your side&rdquo; goes beyond just words. Our customers are at the center of everything we do and we&rsquo;re looking for associates who are passionate about delivering extraordinary care.<div></div><div>
This Columbus based hybrid role is compensation grade G3. This role will have a focus on process management, process improvement and will champion process efficiencies. Prior auditing experience, compliance experience, proficiency in Six Sigma or Lean methodologies preferred but not required.</div><div></div><div>
Job Description Summary</div>
Are you passionate about enhancing associate experiences and driving quality in processes within Human Resources? If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you!<br>
<br>
As a Quality Assurance Consultant in our Associate Relations organization, you will monitor and report on department compliance through monthly audits and risk assessments for our Office of Associate Relations (OAR) case management, policy, compliance, and Associate Solutions Center (ASC) operations. You&rsquo;ll be involved in analyzing current processes, identifying areas of improvement and implementing strategies to enhance overall quality efficiency and help shape initiatives that make a real difference in our organization. You&rsquo;ll work closely with multiple functions to ensure quality standards are met and maintained. If you thrive on collaboration and continuous improvement, we want to hear from you!<div></div><div>
Job Description</div><div><div><div>
Key Responsibilities:</div></div><div><ul><li><div>
Plan and execute monthly audits to assess compliance with OAR case handling for investigators and associate relations consultants.</div></li></ul></div><div><ul><li><div>
Plan and execute monthly audits for Compliance ensuring employment laws and regulations are adhered to.</div></li></ul></div><div><ul><li><div>
Plan and execute monthly audits to ensure the Associate Solutions Center case handling and records retention protocols are followed to OAR and legal standards.</div></li></ul></div><div><ul><li><div>
Maintain comprehensive documentation of quality assurance processes, findings, and recommendations.</div></li></ul></div><div><ul><li><div>
Review and assess HR policies and resources ensuring they are current and comply with legal standards and best practices.</div></li></ul></div><div><ul><li><div>
Prepare regular reports on audit findings including general OAR data and quality initiatives and present them to leadership. Perform additional risk and control assessments to identify potential issues within overall function.</div></li></ul></div><div><ul><li><div>
Analyze OAR data to identify trends, issues, and areas for improvement. Provide recommendations based on data to enhance process and efficiency.</div></li></ul></div><div><ul><li><div>
Conduct training sessions to educate OAR associates on best practices and case management usage.</div></li></ul></div><div><ul><li><div>
Spearhead updates and annual maintenance for standard operating procedures, including knowledge articles, Teams channels, and other record keeping SharePoint/folders.</div></li></ul></div></div><div><div><ul><li><div>
Champion function automation and process improvement initiatives.</div></li></ul></div><div><ul><li><div>
May be asked to provide support to administrative activities for reductions in force (RIFs) as needed.</div></li></ul></div><div><ul><li><div>
Provide ad hoc project management/support as needed (e.g., compliance knowledge management initiatives, ServiceNow updates, process improvements, etc.).</div></li></ul></div><div><ul><li><div>
Offer and conduct performance management best practices sessions for business unit leaders specific to leveraging corrective action.</div></li></ul></div><div></div><div><div><br>
May perform other responsibilities as assigned.</div></div><div></div><div><div><br>
Reporting Relationship: Reports to AVP, Associate Relations. This is an individual contributor job.</div></div><div></div><div><div><br>
Typical Skills and Experiences:</div></div><div></div><div><div><br>
Education: Bachelor&rsquo;s degree in Quality Management, Engineering, Business Administration or related field preferred.</div></div><div></div><div><div><br>
Experience: Typically 8 or more years experience in quality improvement or quality assurance roles.</div></div><div></div><div><div><br>
Knowledge, Abilities and Skills: Proven organizational and project management skills. Demonstrated analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in quality improvement methodologies such as Six Sigma, Lean or similar preferred. Strong attention to detail. Ability to lead or motivate others.</div></div><div></div><div><div><br>
Other criteria, including leadership skills, competencies and experiences may take precedence.</div></div><div></div><div><div><br>
Staffing exceptions to the above must be approved by the hiring manager&rsquo;s leader and Human Resource Business Partner.</div></div></div><div></div><div><div><br>
Values: Regularly and consistently demonstrates Nationwide Values.</div></div><div></div><div><div><br>
Job Conditions:</div></div><div></div><div><div><br>
Overtime Eligibility: Exempt (not eligible)</div></div><div></div><div><div><br>
Working Conditions: Normal office environment. Some travel may be required.</div></div><div></div><div><div><br>
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.</div></div><div></div><div>
Benefits</div><div>
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, <div>click here</div>.</div><div></div><div>
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.</div><div></div>
#HumanResources</div><div></div>

If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
This Columbus based hybrid role is compensation grade G3. This role will have a focus on process management, process improvement and will champion process efficiencies. Prior auditing experience, compliance experience, proficiency in Six Sigma or Lean methodologies preferred but not required.
Job Description Summary
Are you passionate about enhancing associate experiences and driving quality in processes within Human Resources? If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you!

As a Quality Assurance Consultant in our Associate Relations organization, you will monitor and report on department compliance through monthly audits and risk assessments for our Office of Associate Relations (OAR) case management, policy, compliance, and Associate Solutions Center (ASC) operations. You’ll be involved in analyzing current processes, identifying areas of improvement and implementing strategies to enhance overall quality efficiency and help shape initiatives that make a real difference in our organization. You’ll work closely with multiple functions to ensure quality standards are met and maintained. If you thrive on collaboration and continuous improvement, we want to hear from you!
Job Description
Key Responsibilities:
Plan and execute monthly audits to assess compliance with OAR case handling for investigators and associate relations consultants.
Plan and execute monthly audits for Compliance ensuring employment laws and regulations are adhered to.
Plan and execute monthly audits to ensure the Associate Solutions Center case handling and records retention protocols are followed to OAR and legal standards.
Maintain comprehensive documentation of quality assurance processes, findings, and recommendations.
Review and assess HR policies and resources ensuring they are current and comply with legal standards and best practices.
Prepare regular reports on audit findings including general OAR data and quality initiatives and present them to leadership. Perform additional risk and control assessments to identify potential issues within overall function.
Analyze OAR data to identify trends, issues, and areas for improvement. Provide recommendations based on data to enhance process and efficiency.
Conduct training sessions to educate OAR associates on best practices and case management usage.
Spearhead updates and annual maintenance for standard operating procedures, including knowledge articles, Teams channels, and other record keeping SharePoint/folders.
Champion function automation and process improvement initiatives.
May be asked to provide support to administrative activities for reductions in force (RIFs) as needed.
Provide ad hoc project management/support as needed (e.g., compliance knowledge management initiatives, ServiceNow updates, process improvements, etc.).
Offer and conduct performance management best practices sessions for business unit leaders specific to leveraging corrective action.
May perform other responsibilities as assigned.
Reporting Relationship: Reports to AVP, Associate Relations. This is an individual contributor job.
Typical Skills and Experiences:
Education: Bachelor’s degree in Quality Management, Engineering, Business Administration or related field preferred.
Experience: Typically 8 or more years experience in quality improvement or quality assurance roles.
Knowledge, Abilities and Skills: Proven organizational and project management skills. Demonstrated analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in quality improvement methodologies such as Six Sigma, Lean or similar preferred. Strong attention to detail. Ability to lead or motivate others.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
Values: Regularly and consistently demonstrates Nationwide Values.
Job Conditions:
Overtime Eligibility: Exempt (not eligible)
Working Conditions: Normal office environment. Some travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits
We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.
Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
#HumanResources

Consultant, Quality Assurance - HR Associate Relations - Nationwide

<div>
 If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
 <div></div>
 <div>
  This Columbus based hybrid role is compensation grade G3. This role will have a focus on process management, process improvement and will champion process efficiencies. Prior auditing experience, compliance experience, proficiency in Six Sigma or Lean methodologies preferred but not required.
 </div>
 <div></div>
 <div>
  Job Description Summary
 </div> Are you passionate about enhancing associate experiences and driving quality in processes within Human Resources? If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you!<br> <br> As a Quality Assurance Consultant in our Associate Relations organization, you will monitor and report on department compliance through monthly audits and risk assessments for our Office of Associate Relations (OAR) case management, policy, compliance, and Associate Solutions Center (ASC) operations. You’ll be involved in analyzing current processes, identifying areas of improvement and implementing strategies to enhance overall quality efficiency and help shape initiatives that make a real difference in our organization. You’ll work closely with multiple functions to ensure quality standards are met and maintained. If you thrive on collaboration and continuous improvement, we want to hear from you!
 <div></div>
 <div>
  Job Description
 </div>
 <div>
  <div>
   <div>
    Key Responsibilities:
   </div>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Plan and execute monthly audits to assess compliance with OAR case handling for investigators and associate relations consultants.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Plan and execute monthly audits for Compliance ensuring employment laws and regulations are adhered to.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Plan and execute monthly audits to ensure the Associate Solutions Center case handling and records retention protocols are followed to OAR and legal standards.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Maintain comprehensive documentation of quality assurance processes, findings, and recommendations.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Review and assess HR policies and resources ensuring they are current and comply with legal standards and best practices.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Prepare regular reports on audit findings including general OAR data and quality initiatives and present them to leadership. Perform additional risk and control assessments to identify potential issues within overall function.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Analyze OAR data to identify trends, issues, and areas for improvement. Provide recommendations based on data to enhance process and efficiency.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Conduct training sessions to educate OAR associates on best practices and case management usage.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Spearhead updates and annual maintenance for standard operating procedures, including knowledge articles, Teams channels, and other record keeping SharePoint/folders.
     </div></li>
   </ul>
  </div>
 </div>
 <div>
  <div>
   <ul>
    <li>
     <div>
      Champion function automation and process improvement initiatives.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      May be asked to provide support to administrative activities for reductions in force (RIFs) as needed.
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Provide ad hoc project management/support as needed (e.g., compliance knowledge management initiatives, ServiceNow updates, process improvements, etc.).
     </div></li>
   </ul>
  </div>
  <div>
   <ul>
    <li>
     <div>
      Offer and conduct performance management best practices sessions for business unit leaders specific to leveraging corrective action.
     </div></li>
   </ul>
  </div>
  <div></div>
  <div>
   <div>
    <br> May perform other responsibilities as assigned.
   </div>
  </div>
  <div></div>
  <div>
   <div>
    <br> Reporting Relationship: Reports to AVP, Associate Relations. This is an individual contributor job.
   </div>
  </div>
  <div></div>
  <div>
   <div>
    <br> Typical Skills and Experiences:
   </div>
  </div>
  <div></div>
  <div>
   <div>
    <br> Education: Bachelor’s degree in Quality Management, Engineering, Business Administration or related field preferred.
   </div>
  </div>
  <div></div>
  <div>
   <div>
    <br> Experience: Typically 8 or more years experience in quality improvement or quality assurance roles.
   </div>
  </div>
  <div></div>
  <div>
   <div>
    <br> Knowledge, Abilities and Skills: Proven organizational and project management skills. Demonstrated analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in quality improvement methodologies such as Six Sigma, Lean or similar preferred. Strong attention to detail. Ability to lead or motivate others.
   </div>
  </div>
  <div></div>
  <div>
   <div>
    <br> Other criteria, including leadership skills, competencies and experiences may take precedence.
   </div>
  </div>
  <div></div>
  <div>
   <div>
    <br> Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.
   </div>
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <br> Values: Regularly and consistently demonstrates Nationwide Values.
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <br> Job Conditions:
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <br> Overtime Eligibility: Exempt (not eligible)
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <br> Working Conditions: Normal office environment. Some travel may be required.
  </div>
 </div>
 <div></div>
 <div>
  <div>
   <br> ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
  </div>
 </div>
 <div></div>
 <div>
  Benefits
 </div>
 <div>
  We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, 
  <div>
   click here
  </div>.
 </div>
 <div></div>
 <div>
  Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
 </div>
 <div></div> #HumanResources
</div>
<div></div>

Consultant, Quality Assurance - HR Associate Relations

You should have 8+ years in HR or legal roles, strong associate relations experience, related degree, PHR/SPHR pursuit, and excellent communication, negotiation, and project management skills.

You will investigate associate relations issues, provide consultative services, conduct training, ensure policy compliance, and collaborate with internal teams while maintaining confidentiality.

<div>
 If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
 <div></div>
 <div>
  This will be a hybrid work opportunity in Columbus, Ohio. Prior Associate Relations experience preferred.
 </div>
 <div>
  For internal use only: G3
 </div>
 <div></div>
 <div>
  Job Description Summary
 </div> Do you thrive in a fast-paced environment where your work directly impacts the satisfaction and engagement of associates? We work collaboratively, across organizational lines, with all levels of leaders and employees. If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you!<br> <br> As a Consultant, you'll provide information and guidance to Nationwide associates, managers, Human Resources (HR) and other internal entities about complex policy, practice and employment law issues to maintain compliance with state and federal local laws and regulations, and internal policies and practices. We'll count on you to conduct extensive investigations involving associates and management across the enterprise.
 <div></div>
 <div>
  Job Description
 </div>
 <div>
  Key Responsibilities:
 </div>
 <ul>
  <li>
   <div>
    Reviews and investigates associate relations incidents, issues and concerns involving managers or associates. Works with parties involved to optimally, fairly, and equitably resolve the issues or concerns.
   </div></li>
  <li>
   <div>
    Partners with multiple internal resources to acquire relevant data and legal opinions. Conducts analysis of data, information and options to develop an investigative summary to minimize risk and exposure to the organization. May present summary to Human Resources, Office of Ethics and General Counsel.
   </div></li>
  <li>
   <div>
    Conducts follow-up interviews with associates and management to ensure risk exposure is minimized.
   </div></li>
  <li>
   <div>
    Provides expert consultative services and advises associates, management, HR and external parties on a full range of associate relations issues, including policy interpretation on hiring, training, attendance, performance, behavior, leave of absence, accommodations, discrimination and/or harassment issues.
   </div></li>
  <li>
   <div>
    Provides associate relations training and education to HR, management and business partners. Builds and delivers communications on policy and procedure changes.
   </div></li>
  <li>
   <div>
    Keeps up-to-date on legislation and updates employment related policies and procedures to ensure company compliance. Confers with Human Resources, management and associates regarding new and/or revised legislation.
   </div></li>
  <li>
   <div>
    Provides consultative support and recommendations for reduction in force activity and employment releases. Develops related documentation for impacted associates, management and HR.
   </div></li>
  <li>
   <div>
    Identifies urgent, critical and complex situations and refers to the investigative team members for immediate review and investigation.
   </div></li>
  <li>
   <div>
    Leads and conducts compliance audits of HR policies and practices. Provides detailed analysis of issues, makes recommendations and provides solutions to limit company exposures and risk.
   </div></li>
  <li>
   <div>
    Assesses the company's internal and external environment to disseminate changes in policies, procedures, employment laws and regulatory requirements.
   </div></li>
  <li>
   <div>
    Interacts with associates at all levels involving critical situations. Handles all matters with discretion and maintains confidentiality of all information.
   </div></li>
  <li>
   <div>
    Actively partners with other corporate offices such as Compensation, Benefits, Office of General Counsel, Ethics, Security, Wellbeing and Safety and HR.
   </div></li>
 </ul>
 <div>
  May perform other responsibilities as assigned.
 </div>
 <div></div>
 <div>
  Reporting Relationships: Reports to Director or Associate Vice President, HR Associate Relations; this is an individual contributor role and may have opportunity to serve in a project lead capacity.
 </div>
 <div></div>
 <div>
  Typical Skills and Experiences:
 </div>
 <div></div>
 <div>
  Education: Undergraduate studies in human resources, law, business administration or related field strongly preferred. Graduate-level studies preferred.
 </div>
 <div></div>
 <div>
  License/Certification/Designation: Progress toward related certifications (PHR, SPHR) preferred.
 </div>
 <div></div>
 <div>
  Experience: Typically, eight or more years related experience in human resources, legal or business operations. This includes at least six years of employee relations or employment law experience. Project management experience preferred.
 </div>
 <div></div>
 <div>
  Knowledge, Abilities and Skills: Knowledge of employee relations and human resources management practices and procedures, state/federal employment laws and regulations. Knowledge of related internal practices and procedures in human resources; general insurance, and customer service preferred. Ability to conceptualize an associate relations problem, define relevant issues, conduct a full and fair investigation, develop recommendations and solutions. Process improvement and project management skills. Have well developed verbal and written communication skills for interaction with all levels of associates including top management, other departments, and external contacts such as regulatory agencies. Possess strong negotiating and decision making skills. Ability to lead team projects and collaborate with other departments.
 </div>
 <div></div>
 <div>
  Other criteria, including leadership skills, competencies and experiences may take precedence.
 </div>
 <div></div>
 <div>
  Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
 </div>
 <div></div>
 <div>
  Values: Regularly and consistently demonstrates Nationwide Values.
 </div>
 <div></div>
 <div>
  Job Conditions:
 </div>
 <div></div>
 <div>
  Overtime Eligibility: Not Eligible (Exempt)
 </div>
 <div></div>
 <div>
  Working Conditions: Normal office environment. Frequent travel. Non-standard or extended hours based on needs.
 </div>
 <div></div>
 <div>
  ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
 </div>
 <div></div>
 <div>
  Benefits
 </div>
 <div>
  We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, 
  <div>
   click here
  </div>.
 </div>
 <div></div>
 <div>
  Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
 </div>
 <div></div> #HumanResources
</div>
<div></div>


 If you’re passionate about becoming a Nationwide associate and believe you have the potential to be something great, let’s talk. At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.
 
 
  This will be a hybrid work opportunity in Columbus, Ohio. Prior Associate Relations experience preferred.
 
 
  For internal use only: G3
 
 
 
  Job Description Summary
  Do you thrive in a fast-paced environment where your work directly impacts the satisfaction and engagement of associates? We work collaboratively, across organizational lines, with all levels of leaders and employees. If you are a natural problem-solver, have excellent customer service skills and can own and resolve issues, we want to know more about you!  As a Consultant, you'll provide information and guidance to Nationwide associates, managers, Human Resources (HR) and other internal entities about complex policy, practice and employment law issues to maintain compliance with state and federal local laws and regulations, and internal policies and practices. We'll count on you to conduct extensive investigations involving associates and management across the enterprise.
 
 
  Job Description
 
 
  Key Responsibilities:
 
 
  
   
    Reviews and investigates associate relations incidents, issues and concerns involving managers or associates. Works with parties involved to optimally, fairly, and equitably resolve the issues or concerns.
   
  
   
    Partners with multiple internal resources to acquire relevant data and legal opinions. Conducts analysis of data, information and options to develop an investigative summary to minimize risk and exposure to the organization. May present summary to Human Resources, Office of Ethics and General Counsel.
   
  
   
    Conducts follow-up interviews with associates and management to ensure risk exposure is minimized.
   
  
   
    Provides expert consultative services and advises associates, management, HR and external parties on a full range of associate relations issues, including policy interpretation on hiring, training, attendance, performance, behavior, leave of absence, accommodations, discrimination and/or harassment issues.
   
  
   
    Provides associate relations training and education to HR, management and business partners. Builds and delivers communications on policy and procedure changes.
   
  
   
    Keeps up-to-date on legislation and updates employment related policies and procedures to ensure company compliance. Confers with Human Resources, management and associates regarding new and/or revised legislation.
   
  
   
    Provides consultative support and recommendations for reduction in force activity and employment releases. Develops related documentation for impacted associates, management and HR.
   
  
   
    Identifies urgent, critical and complex situations and refers to the investigative team members for immediate review and investigation.
   
  
   
    Leads and conducts compliance audits of HR policies and practices. Provides detailed analysis of issues, makes recommendations and provides solutions to limit company exposures and risk.
   
  
   
    Assesses the company's internal and external environment to disseminate changes in policies, procedures, employment laws and regulatory requirements.
   
  
   
    Interacts with associates at all levels involving critical situations. Handles all matters with discretion and maintains confidentiality of all information.
   
  
   
    Actively partners with other corporate offices such as Compensation, Benefits, Office of General Counsel, Ethics, Security, Wellbeing and Safety and HR.
   
 
 
  May perform other responsibilities as assigned.
 
 
 
  Reporting Relationships: Reports to Director or Associate Vice President, HR Associate Relations; this is an individual contributor role and may have opportunity to serve in a project lead capacity.
 
 
 
  Typical Skills and Experiences:
 
 
 
  Education: Undergraduate studies in human resources, law, business administration or related field strongly preferred. Graduate-level studies preferred.
 
 
 
  License/Certification/Designation: Progress toward related certifications (PHR, SPHR) preferred.
 
 
 
  Experience: Typically, eight or more years related experience in human resources, legal or business operations. This includes at least six years of employee relations or employment law experience. Project management experience preferred.
 
 
 
  Knowledge, Abilities and Skills: Knowledge of employee relations and human resources management practices and procedures, state/federal employment laws and regulations. Knowledge of related internal practices and procedures in human resources; general insurance, and customer service preferred. Ability to conceptualize an associate relations problem, define relevant issues, conduct a full and fair investigation, develop recommendations and solutions. Process improvement and project management skills. Have well developed verbal and written communication skills for interaction with all levels of associates including top management, other departments, and external contacts such as regulatory agencies. Possess strong negotiating and decision making skills. Ability to lead team projects and collaborate with other departments.
 
 
 
  Other criteria, including leadership skills, competencies and experiences may take precedence.
 
 
 
  Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.
 
 
 
  Values: Regularly and consistently demonstrates Nationwide Values.
 
 
 
  Job Conditions:
 
 
 
  Overtime Eligibility: Not Eligible (Exempt)
 
 
 
  Working Conditions: Normal office environment. Frequent travel. Non-standard or extended hours based on needs.
 
 
 
  ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
 
 
 
  Benefits
 
 
  We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, 
  
   click here
  .
 
 
 
  Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
 
  #HumanResources



Nationwide

Mission