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[Hybrid] HR Generalist 2 (14763-2)

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JND

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
  • Plano

AI generated summary

  • You need 2-4 years in HR admin and payroll, strong MS Excel skills, ERP HCM knowledge, excellent communication, customer service, and organizational skills, plus a Bachelor's preferred.
  • You will address HR inquiries, provide administrative support, manage employee data, assist with reporting, document requests, meet SLA metrics, and support HR process improvements and projects.

Requirements

  • 2-4 years of prior experience including HR administration, payroll and business support
  • Knowledge of government regulations, professional best practices, and industry trends as they apply to all HR related functions and responsibilities preferred
  • Intermediate computer skills with Microsoft business applications software (particularly MS Excel)
  • Business process/data processing experience within ERP HCMs, Workday preferred
  • Strong oral and written communication skills with an ability to interact with all levels of employees
  • Excellent customer service skills, including timeliness of resolution and excellent follow-up skills
  • Must exercise considerable tact and courtesy in dealing with employees and managers on a daily basis
  • Ability to prioritize, handle multiple priorities and maintain the highest level of confidentiality
  • Strong organizational skills and the ability to work in a fast paced environment
  • Good interpersonal, problem-solving and teamwork skills
  • Bachelor's degree preferred
  • Ability to multi-task and make independent decisions within established guidelines relating to the performance of day-to-day duties

Responsibilities

  • Acts as a first point of contact for employees, line managers and HR management to address inquiries/issues across HR programs, policies and systems (including benefits, employee relations, staffing, and compensation)
  • Provides general HR administrative support to HR Centers of Excellence and business partners
  • Manages and updates HR information of employees within HCM
  • Assist with monthly, quarterly and annual reporting as necessary including various HR metrics
  • Assist with queries and projects related to the HCM and HR Portal
  • Documents all inquiries (phone calls/emails/requests) and escalates complex cases to appropriate SME groups
  • Meets defined SLA metrics for providing accurate, consistent and timely responses to HR process, policy and systems inquiries
  • Assists in the continuous development and improvement of HR information and processes
  • Supports ad hoc projects and activities related to HR department

FAQs

What is the job title for this position?

The job title for this position is HR Generalist 2.

What is the work schedule for this job?

The work schedule for this job is part-time, totaling 20 hours per week.

What is the pay rate for this position?

The pay rate for this position is $24 per hour.

What are the required qualifications for this position?

The position requires 2-4 years of prior experience in HR administration, payroll, and business support.

Is a bachelor's degree required for this position?

A bachelor's degree is preferred but not required.

Are there any benefits included with this job?

Yes, benefits include medical insurance (health, dental & vision), 401(k), paid time off, and H1B/Green Card sponsorship for qualified employees.

What skills are considered top skills for this role?

The top skills include experience in contact centers and learning agility.

What are the primary duties of the HR Generalist 2?

Primary duties include acting as a point of contact for HR inquiries, providing HR administrative support, managing employee information in HCM, documenting inquiries, and supporting various HR projects and metrics reporting.

What type of work environment can employees expect?

Employees can expect a fast-paced work environment within a hybrid format.

What is the location of this job?

The job location is 6625 Excellence Way, Plano, TX, USA.

What type of software experience is preferred for this position?

Business process/data processing experience within ERP HCMs, particularly Workday, and intermediate computer skills with Microsoft business applications software (especially MS Excel) are preferred.

What is the vision of the company regarding employee growth?

The vision of the company is "We Want to See You Grow" to become the industry leader for both employee and company.

How can I get more information about the company?

For more information about JND, you can visit their website at www.jndsolutions.com.

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JND

We want to see you grow

Telecommunications
Industry
51-200
Employees
2010
Founded Year

Mission & Purpose

We have been serving the IT community with innovative software technology to help clients successfully develop mobile software for the world market. Software systems are an integral part of life, from business applications to consumer products. Many problems can occur with software that does not work correctly, including loss of money, time, or business reputation. Our organization has continually been recognized by the IT communities for our developed expertise and knowledge in the mobile industry. With a strong understanding of the importance of software quality, we are committed to striving for excellence in developing mobile solutions and delivering high-quality software to make today’s ever changing the technological world a better place

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