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Overnight Regulatory Specialist

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Uber

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Government & Politics
  • Limerick
    Remote

AI generated summary

  • You must be fluent in English, tech-savvy, and skilled in problem-solving. Experience in support roles is preferred. Weekend and overnight shifts required; college degree is a plus.
  • You will manage regulatory tasks, liaise with regulators, escalate reportable events, meet KPIs, resolve issues, collaborate with stakeholders, and work overnight shifts.

Requirements

  • Excellent English both spoken and written.
  • High proficiency using computers (typing, quickly navigating between various tools)
  • Exceptional reading comprehension and writing skills.
  • Ability to troubleshoot problems and find speedy resolutions.
  • Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
  • Work time will be shift based totalling an average of 40 hours per week.
  • Weekend and exclusively Overnight shifts are required.
  • You're an Uber evangelist - you care deeply about the product and getting others excited to ride and partner with Uber.
  • Bachelor's degree or college experience preferred.
  • Experience working in Regulatory affairs preferred but not required.
  • Support experience in a high-volume environment, including service industries, retail, hospitality or other support environments.

Responsibilities

  • Execute a number of Regulatory related tasks in line with our licensing conditions across the UK and Ireland
  • Liaise effectively with regulators on all issues with regard to regulatory reporting.
  • Execute a number of Regulatory related tasks in line with our licensing conditions across the UK and Ireland
  • Liaise effectively with regulators on all issues with regard to regulatory reporting.
  • Ensuring that confirmed reportable events are escalated to the appropriate personnel in a timely manner.
  • Strive toward meeting or exceeding our Regulatory KPIs
  • Act as a point of escalation for any queries that need further clarification or attention
  • Work with our key stakeholders in fleshing out any complex or niche cases that you are investigating
  • Identify and resolve any blockers that may present themselves to you in a professional and timely manner
  • Be an advocate for our Regulatory vision and mission
  • Work overnight shifts

FAQs

What is the primary responsibility of an Overnight Regulatory Specialist at Uber?

The primary responsibility is to collect relevant regulatory information and ensure that the relevant persons are informed in accordance with Service Level Agreements, maintaining a positive relationship with internal and external regulatory contacts.

What are the main tasks involved in this role?

The main tasks include executing regulatory tasks in line with licensing conditions, liaising with regulators, escalating reportable events, striving to meet regulatory KPIs, resolving blockers, and advocating for the regulatory vision and mission.

What are the working hours for this position?

The working hours are shift-based, totaling an average of 40 hours per week, and require weekend and exclusively overnight shifts.

What qualifications are required for this role?

Excellent spoken and written English, high proficiency with computers, exceptional reading comprehension and writing skills, and the ability to troubleshoot problems and handle multiple inquiries efficiently are required.

Is a bachelor's degree necessary for this position?

A bachelor's degree or college experience is preferred but not strictly required for this position.

Do I need previous experience in regulatory affairs to apply?

Experience in regulatory affairs is preferred but not required; candidates with support experience in high-volume environments are also encouraged to apply.

What type of environment should I be accustomed to for this role?

Candidates should be familiar with high-volume environments, which can include service industries, retail, hospitality, or other support environments.

Will I have to work weekends?

Yes, weekend shifts are required for this role.

Is the role entirely remote?

The position is not entirely remote; it requires working overnight shifts on-site.

What qualities does Uber seek in a candidate for this role?

Uber seeks candidates who are proactive problem-solvers, can drive process excellence, and are passionate about the product and mission of Uber.

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Uber

We reimagine the way the world moves for the better.

Technology
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Culture & Values

  • Go get it

    Bring the mindset of a champion. Our ambition is what drives us to achieve our mission. How we define a champion mindset isn’t based on how we perform on our best days, it’s how we respond on the worst days. We hustle, embrace the grind, overcome adversity, and play to win for the people we serve. Because it matters.

  • Trip obsessed

    Make magic in the marketplace. The trip is where the marketplace comes to life. The earner, rider, eater, carrier and merchant are the people who connect in our marketplace - and we see every side. This requires judgment to make difficult trade-offs, blending algorithms with human ingenuity, and the ability to create simplicity from complexity. When we get the balance right for everyone, Uber magic happens.

  • Build with heart

    We care. We work at Uber because our products profoundly affect lives and we care deeply about our impact. Putting ourselves in the shoes of the people who connect in our marketplace helps us build better products that positively impact our communities and partners. Our care drives us to perfect our craft.

  • Stand for safety

    Safety never stops. We embed safety into everything we do. Our relentless pursuit to make Uber safer for everyone using our platform will continue to make us an industry leader for safety. We know the work of safety never stops, yet we can and will challenge ourselves to always be better for the communities we serve.

  • See the forest and the trees

    Know the details that matter. Building for the intersection of the physical and digital worlds at global scale requires seeing the big picture and the details. Knowing the important details can change the approach, and small improvements can compound into enormous impact over time.

  • One Uber

    Bet on something bigger. It’s powerful to be a part of something bigger than any one of us, or any one team. That’s why we work together to do what’s best for Uber, not the individual or team. We actively support our teammates, and they support us - especially when we hit the inevitable bumps in the road. We say what we mean, disagree and commit, and celebrate our progress, together.

  • Great minds don't think alike

    Diversity makes us stronger. We seek out diversity. Diversity of ideas. Identity. Ethnicity. Experience. Education. The more diverse we become, the more we can adapt and ultimately achieve our mission. When we reflect the incredible diversity of the people who connect on our platform, we make better decisions that benefit the world.

Benefits

  • Comprehensive Healthcare

  • Flexible Work

  • Uniquely Uber

  • Health & Wellness

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