Logo of Huzzle

Find 52,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Project Manager - Canada

image

Samsara

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Toronto, +3
    Remote

AI generated summary

  • You should have a Bachelor's, 2-5 years PM experience, strong communication skills, track record of improving customer experience, detail-oriented, and familiarity with B2B hardware/SaaS. PMP/Agile preferred.
  • You will scope, plan, and execute projects with stakeholders, manage cross-functional teams, drive change initiatives, measure results, and promote company culture for continuous improvement.

Requirements

  • Bachelor's Degree from a 4-year institution preferably in Business, Engineering, or other quantitative field
  • 2-5 years experience as a Project Manager within operations and/or program management teams within a Customer Success, Customer Support, Customer Operations, or Product organization
  • Track Record of delivering results that directly improve the customer experience and support scalability within the business
  • Strong Project Management skills with expertise in end-to-end project delivery (i.e. framing the need, and scope requirements, documenting project plans, defining KPIs, and reporting on results)
  • Strong communication and written language skills including clear and concise documentation
  • Proven track record of building trust and effectively partnering with a wide variety of stakeholders: executives, managers, front-line teammates, and cross-functional partners
  • Deep curiosity, excellent listening skills, strong empathy, and a growth mindset to push for continuous improvement
  • Attention to detail and a commitment to exceptional work
  • Experience with B2B hardware and SaaS products
  • PMP certification, Agile/Scrum Certification

Responsibilities

  • Project Scoping, Planning, and Execution: Work closely with business stakeholders (Customer Success leaders, managers, and frontline reps) to identify, scope, prioritize, plan, and execute strategic projects that improve the customer and employee experience
  • Cross-Functional Project Management: Work with cross-functional leaders to scope projects, align objectives, and coordinate stakeholders to deliver outcomes aligned with key business objectives
  • Change Management: Drive change management for process improvements within the Customer Success organization, ensuring the team is prepared, supported, and equipped with the necessary resources to adapt to organizational change
  • Reporting & Results: Measure results of projects and report on outcomes delivered; drive continuous improvement processes to achieve and maintain operational excellence
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

FAQs

Do we support remote work?

Yes, we support remote work, but the position is only open to candidates residing in Canada, excluding major metro areas like Toronto, Vancouver, Calgary, Edmonton, and Montreal.

What qualifications are required for the Project Manager role?

The minimum requirements include a Bachelor's Degree in a relevant field, 2-5 years of experience in project management within operations or program management teams, a track record of delivering results, strong project management skills, and excellent communication abilities.

Is a specific experience preferred for this position?

Yes, experience with B2B hardware and SaaS products is preferred, along with certifications such as PMP or Agile/Scrum.

What responsibilities will I have as a Project Manager?

You will be responsible for project scoping, planning and execution, cross-functional project management, change management, reporting and results measurement, and promoting Samsara’s cultural principles.

What is Samsara's approach to diversity and inclusion?

Samsara is committed to increasing diversity across the team and ensuring an inclusive work environment where everyone can make an impact, regardless of their background.

What benefits do full-time employees receive?

Full-time employees receive a competitive total compensation package, including health benefits, flexible working options, and participation in the Samsara for Good charity fund, among others.

Are there opportunities for career growth?

Yes, the role offers plenty of autonomy and opportunities to master your craft in a hyper-growth environment, allowing you to architect your own career path.

What is the salary range for this position?

The salary range for this position is between $106,717.50 and $125,550 USD, depending on factors like location, job-related knowledge, skills, and experience.

How does Samsara handle accommodations for individuals with disabilities?

Samsara is committed to ensuring equal opportunity in employment for qualified persons with disabilities and offers accommodations throughout the recruiting process upon request.

What should I be wary of regarding employment offers?

Be cautious of scams involving fake job interviews and offers. Samsara does not charge fees during the hiring process, and official communication will come from specific company email addresses ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’.

Pioneer of the Connected Operations Cloud

Technology
Industry
1001-5000
Employees
2015
Founded Year

Mission & Purpose

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a system of record that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. Samsara operates in North America and Europe and serves tens of thousands of customers across a wide range of industries including transportation, wholesale and retail trade, construction, field services, logistics, utilities and energy, government, healthcare and education, manufacturing, and food and beverage. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Similar opportunities

Explore more
S

Senior Instructional Designer

JobSamsara
Mid & Senior Level
S

Senior Instructional Designer

JobSamsara
Mid & Senior Level
S

Director, Global Benefits and Mobility

JobSamsara
Expert Level
S

Senior Internal Communications Manager - People

JobSamsara
Senior Level
S

IT Support

JobSamsara
Junior & Mid Level