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Project Specialist Solution Sales

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ServiceNow

13d ago

  • Job
    Full-time
    Junior Level
  • Research & Development
    Business, Operations & Strategy
  • Addison
    Remote

AI generated summary

  • You need 2+ years in market research, analysis, or sales ops. Strong analytical, communication, and relationship-building skills are essential in a fast-paced, collaborative environment.
  • You will drive strategic initiatives, analyze accounts, develop materials, collaborate cross-functionally, and track metrics to enhance Service Operations and support the sales team.

Requirements

  • 2+ years' commercial experience in market research, insight, business analysis, sales operations, project support, business development, or related roles
  • Experience working on cross functional projects from framing the problem, conducting research/analysis, building business and operational plans, and driving execution through to success
  • Strong analytical skills to formulate highly impactful, data-driven strategies
  • Passionate and creative with a talent for forming and crafting ideas, strategies, and tasks and seeing them through to execution
  • Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing
  • Effective at building relationships, collaborating, and influencing others; experience working across various geographies and functions
  • Dedicated team player who is also an independent thinker
  • Self-starter who enjoys working in a fast-paced, collaborative, and innovative high-growth environment

Responsibilities

  • Work on key strategic sales and market development initiatives for ServiceNow; work cross-functionally to structure problems, and drive solutions and actionable recommendations and results through a rigorous, data-driven process.
  • Drive operational rhythm of the Service Operations Business Development Team, helping the identification, measurement, and monitoring of critical strategic and operational initiatives.
  • Support the Service Operations Business Development leadership in supplying regular updates on strategic initiatives to senior stakeholders.
  • Collaborate with customers and internal teams to gather compelling case studies, use cases, and success stories highlighting the impact of Service Operations.
  • Analyze target accounts and pipeline to provide valuable insights and assist in developing effective GTM (Go to Market) strategies.
  • Develop materials and enablement resources to empower internal teams and partners to effectively promote Service Operations.
  • Coordinate and execute workshops, webinars, and content creation initiatives to educate prospects and customers about Service Operations.
  • Track adoption metrics and customer usage data to identify trends and areas for improvement and collaborate with cross-functional teams to implement actions.
  • Collaborate with Sales, Marketing, Operations, Product Management, and Customer Success teams to align strategies and ensure seamless execution of initiatives.

FAQs

What is the main role of a Project Specialist in Solution Sales?

The main role of a Project Specialist in Solution Sales is to support the Service Operations business development efforts, drive growth initiatives, and provide actionable insights and recommendations by working closely with cross-functional teams.

What qualifications are required for this position?

To be successful in this role, candidates should have 2+ years of commercial experience in areas such as market research, business analysis, or business development, along with strong analytical skills and effective communication abilities.

What types of tasks will I be responsible for in this role?

Responsibilities include working on strategic sales initiatives, supporting the Service Operations team with updates on initiatives, analyzing target accounts, developing enablement resources, and collaborating with various teams for seamless execution of initiatives.

Is prior experience in project support necessary?

Yes, prior experience in project support or related roles is beneficial and is one of the preferred qualifications for candidates applying for this position.

What is the company’s approach to inclusivity in hiring?

ServiceNow values inclusivity and encourages candidates from diverse backgrounds to apply, even if they do not meet every qualification. They believe unique experiences enrich their team.

How does ServiceNow support professional development and collaboration?

ServiceNow fosters a collaborative environment by encouraging teamwork across various geographies and functions, allowing employees to build relationships and influence strategies collectively.

Are there opportunities to engage with senior leadership in this role?

Yes, there are opportunities to be exposed to senior-level decision-making processes and to present insights and recommendations to senior stakeholders.

What is the work environment like for this role?

The work environment is fast-paced and high-growth, requiring candidates to thrive in an innovative and collaborative setting while managing ambiguous situations.

What specific skills are emphasized for success in this position?

Skills emphasized include strong analytical capabilities, creative problem-solving, effective communication, relationship-building, and the ability to execute strategies independently and as part of a team.

What types of initiatives will I be developing materials for?

You will be developing materials for workshops, webinars, and content creation initiatives aimed at educating prospects and customers about Service Operations.

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time