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Senior Analyst – WC Content Integrity Team

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LSEG (London Stock Exchange Group)

2mo ago

  • Job
    Full-time
    Senior Level
  • Data
    Research & Development
  • Cape Town
  • Quick Apply

AI generated summary

  • You must have Quality Assurance experience, mentoring skills, and a proactive approach to process improvement.
  • You will investigate data, assist in projects, train junior analysts, resolve client data issues, process information, collaborate with teams, and report on process improvements.

Requirements

  • Knowledge and experience in Quality Assurance Processes is helpful.
  • Experience in mentoring and training new and existing team members.
  • Experience in taking initiative and sharing new insights on how to improve processes.

Responsibilities

  • Performs timely data investigation on diagnostic, descriptive, and statistical output during the course of research projects.
  • Participates in the development of new business proposals and assists on other ongoing project work as needed.
  • Helps train, develop and support more junior analysts.
  • Demonstrates specific market / language skills to deliver on customer / business requirements, adhering to the quality metrics set.
  • Leads and supports in the resolution of client cases by fixing the data integrity, missing data and other similar issues.
  • Processes data in an accurate and timely manner using the knowledge of the tools and financial markets or compliance industry.
  • Uses the approved sources to identify the data, convert / make valuable contributions to the data or use the data as is defined in the collection policy.
  • Collaborates with internal teams and external teams to support sourcing and collection of data as well as building connections.
  • Supports specific complex projects assigned and meets or exceeds the critical metrics defined.
  • Reports process improvement ideas to improve efficiency and customer experience.

FAQs

What does the Senior Analyst in the WC Content Integrity Team do?

The Senior Analyst utilises specific language and market knowledge to collect and curate content, support the resolution of client data issues, and perform data investigations during research projects.

What are the main responsibilities of this role?

Key responsibilities include data investigation, supporting business proposals, mentoring junior analysts, resolving client cases related to data integrity, processing data accurately, collaborating with internal and external teams, and reporting process improvement ideas.

Is prior experience in Quality Assurance important for this role?

Yes, knowledge and experience in Quality Assurance Processes is helpful for this position.

Will I have the opportunity to mentor others in this role?

Yes, one of the responsibilities of the Senior Analyst is to help train and develop more junior analysts.

What kind of projects will the Senior Analyst support?

The Senior Analyst will support complex projects assigned and work to meet or exceed defined critical metrics.

Are there opportunities for professional development in this role?

Yes, the role involves mentoring and training, which provides opportunities for professional development.

How does LSEG support work-life balance?

LSEG offers a range of tailored benefits and support, including paid volunteering days and wellbeing initiatives to promote work-life balance.

What are the core values of LSEG?

LSEG's core values are Integrity, Partnership, Excellence, and Change, which guide their decision-making and everyday actions.

Is diversity a priority for LSEG?

Yes, LSEG is proud to be an equal opportunities employer and values individuality while fostering a diverse workforce.

How can candidates learn more about how their data is handled?

Candidates can read the privacy notice provided by LSEG, which describes what personal information is collected and how it is used.

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LSEG (London Stock Exchange Group)

Finance
Industry
10,001+
Employees

Mission & Purpose

LSEG (London Stock Exchange Group) is a diversified international markets infrastructure business —earning our clients’ trust for over 300 years. That legacy of customer-focused excellence ensures that you can rely on our expertise in capital formation, intellectual property and risk and balance sheet management. As global leaders in financial indexing, benchmarking and analytic services, we offer unrivalled access to international capital markets. Our high-performance technology solutions enable companies worldwide to access funds for growth and development. And with our Data & Analytics, Capital Markets and Post Trade divisions, we provide a comprehensive, integrated suite of trusted financial market infrastructure services that help our customers pursue—and achieve—their ambitions. You can count on our open access model for unparalleled partnership, flexibility, stability, and support across all of our businesses. That’s how we make a difference— ensuring people can meet their potential—worldwide.