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Senior Manager - Strategic Planning

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American Express

7d ago

  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
  • New York

AI generated summary

  • You must be a self-starter with project management experience, strong communication skills, a team-first mentality, and the ability to handle sensitive issues. A Bachelor's degree is required.
  • You will drive program governance, manage change strategies, develop executive communications, ensure cross-functional collaboration, and engage with regulators to deliver successful initiatives.

Requirements

  • You are a highly motivated self-starter who is able to deliver strategic thought leadership and lead projects with limited guidance
  • Project Management experience with track record of operating / running large scale complex enterprise transformation programs
  • Exceptional professional communication skills – clear, logical, structured, outcome oriented
  • Experience developing communication materials, plans and presentations
  • Business maturity and demonstrated potential to influence
  • Adaptable interpersonal skills, high energy, and a proven team-first mentality
  • High level of integrity with ability to handle sensitive issues with complete confidentiality
  • Comfortable operating in a fast-paced, highly complex environment and navigating between competing priorities
  • Curiosity, a willingness to learn & a sense of ownership and accountability
  • Bachelor's Degree Required
  • Demonstrated experience in supporting sustained change and change management efforts
  • Samples of deck/presentation work

Responsibilities

  • Support design and implementation of program governance model and activities
  • Work cross-functionally with product, technology, marketing, sales, etc. to identify, document, and evaluate impact of change to ensure delivery of build for Oculus (Net New AENB (American Express National Bank) and Compliance requirements)
  • Develop and implement overall change management strategy, roadmap, and plan including organizational, customer, and technology components
  • Support developing communications and presentation materials (e.g., decks, talking points, etc.) for executive-level audiences and regulators
  • Clearly communicate project status up to top level management; reporting on progress, raising key decisions and issues for resolution
  • Drive program vision, program plan handling each initiative throughout with clear communications to ensure success
  • Build relationships across American Express and AENB teams
  • Collaborate closely with external parties (including regulators and consulting partners) and helping support all engagements to ensure key decisions are made and progress is achieved

FAQs

What is the job title for this position?

The job title is Senior Manager - Strategic Planning.

What is the main responsibility of the Senior Manager - Strategic Planning?

The main responsibility includes supporting the design and implementation of the program governance model and working cross-functionally with various teams to ensure the successful delivery of commercial products.

What qualifications are required for this position?

A Bachelor's Degree is required, along with project management experience, exceptional communication skills, and a high level of integrity.

Is prior experience in change management preferred for this role?

Yes, demonstrated experience in supporting sustained change and change management efforts is preferred.

What are the core responsibilities in this role?

Core responsibilities include supporting program governance, developing change management strategies, communicating project status, driving program vision, and collaborating with both internal and external stakeholders.

What does the salary range look like for this position?

The salary range is $90,000.00 to $165,000.00 annually, plus bonuses and benefits.

Are there opportunities for career development in this role?

Yes, the position offers career development and training opportunities as part of the benefits.

Is the company open to remote work arrangements?

Yes, the company offers flexible working models including hybrid, onsite, or virtual arrangements depending on the role and business needs.

Does American Express provide any financial benefits?

Yes, benefits include competitive base salaries, bonus incentives, and a 6% company match on retirement savings plans.

What kind of healthcare benefits are offered?

Comprehensive medical, dental, vision, life insurance, and disability benefits are provided.

Is employment eligibility required for this position?

Yes, employment eligibility to work with American Express in the U.S. is required, and the company will not pursue visa sponsorship for these positions.

How does American Express support the well-being of its employees?

The company supports the well-being of its employees through programs that prioritize physical, financial, and mental health, including free financial coaching, wellness centers, and counseling support.

Is the company an equal opportunity employer?

Yes, American Express is an equal opportunity employer and makes employment decisions without regard to various protected statuses.

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American Express

Finance
Industry
10,001+
Employees
1850
Founded Year

Mission & Purpose

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

Culture & Values

  • We Back Our Customers

    Relationships are at the heart of our business. We strive to be essential to our customers by delivering exceptional products, services and experiences every day – and promise to have their backs in everything we do.

  • We Make It Great

    We deliver an unparalleled standard of excellence in everything we do, staying focused on the biggest opportunities to be meaningful to our customers. From our innovative products to our world-class customer service, our customers expect the best—and our teams are proud to deliver it.

  • We Do What’s Right

    Customers choose us because they trust our brand and people. We earn that trust by ensuring everything we do is reliable, consistent, and with the highest level of integrity.

  • We Respect People

    We trust and respect one another for who we are and what we contribute. We are accountable to one another and empower every voice through open, courageous dialogue so others feel heard.

  • We Embrace Diversity

    We see diversity of people and experiences as fuel for the creativity and innovation we need to be and deliver our best.

  • We Stand for Inclusion

    We all have biases. However, we do not tolerate bias that excludes or minimizes anyone – all people belong. We’re committed to ensuring that we have a welcoming and inclusive culture where everyone’s voice matters and where people of all races, ethnicities, genders, gender identities, sexual orientations, ages, religions, disabilities and viewpoints can thrive.

  • We Win As a Team

    We view each other as colleagues—part of the same team, striving to deliver the brand promise to our customers and each other every day. Individual performance is essential and valued, but never at the expense of the team.

  • We Support Our Communities

    We respect our communities and are committed to working together so they can thrive and make a meaningful difference in the world.