Logo of Huzzle

Home

Matches

Explore

Manage

Shop Manager

image

Oxfam

Sep 24

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Glasgow

AI generated summary

  • You need strong leadership, team-building, and communication skills, with resilience, motivation, and adaptability. IT literacy and commitment to diversity and Oxfam's values are essential.
  • You will motivate volunteers, drive sales, ensure a safe environment, delegate tasks, communicate effectively, and seek new business opportunities daily.

Requirements

  • Significant leadership qualities and experience. (E)
  • Ability to build, retain and develop a team. (E)
  • Strong drive to achieve results through others. (E)
  • Ability to delegate, coach and listen. (E)
  • Enjoys working with people and has a friendly and approachable manner. (E)
  • Ability to manage time under conflicting priorities. (E)
  • Ability to demonstrate resilience to the everyday pressures that come with the role. (E)
  • Excellent communication skills.(E)
  • Ability to motivate self and others. (E)
  • High level of motivation, enthusiasm and a sense of fun. (E)
  • Open and adaptable to change and able to support others through it. (E)
  • Commercial awareness and judgement. (D)
  • Ability to establish and maintain successful retail processes and merchandising. (E)
  • Ability to understand and interpret basic financial reports. (D)
  • IT literacy and numeracy skills. (Using email systems and online resources; use and understand basic spreadsheets and word processing packages. Be aware of and be open to the role of social networking and ecommerce.) (E)
  • Eager and required to adhere to Oxfam’s principles and values (click here) as well as the promotion of diversity and gender rights (click here). (E)
  • Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles. (E)

Responsibilities

  • Commercially aware and constantly looking for new business opportunities, shop managers motivate their teams and create a safe and energised work environment.
  • They have high standards, a strong drive to achieve results and are accountable for their business.
  • The role of the shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people.
  • Shop managers are pivotal for the success of our business and can make a real difference.
  • Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager’s absence.
  • Often the only paid member of staff, our managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams.
  • Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.

FAQs

What is the primary purpose of Oxfam?

The primary purpose of Oxfam is to work with others to overcome poverty and suffering.

What are the key responsibilities of a Shop Manager at Oxfam?

Key responsibilities include motivating the team, creating a safe work environment, managing store operations, and looking for new business opportunities to maximize revenue for Oxfam.

What qualifications are required for the Shop Manager role?

Significant leadership qualities and experience, strong communication skills, team-building abilities, and resilience under pressure are essential. Additionally, commercial awareness and the ability to interpret basic financial reports are desirable.

What is the working environment like for a Shop Manager?

The working environment is busy, dynamic, and requires collaboration with team members and volunteers. Shop Managers often work as the only paid staff and must be comfortable delegating tasks to volunteers.

How does Oxfam approach safeguarding within the organization?

Oxfam is committed to preventing unwanted behavior at work, including harassment and exploitation, and places a high priority on the welfare of vulnerable individuals. All staff and volunteers are expected to share this commitment and adhere to the organization's code of conduct.

Are there opportunities for professional development in this role?

While the job description does not specify training, the varied nature of the role and Oxfam's commitment to equality and inclusion may provide opportunities for personal and professional growth.

What values does Oxfam uphold in its operations?

Oxfam is guided by values of empowerment, accountability, and inclusiveness, striving to make a difference in the lives of those in poverty and suffering.

How can I apply for the Shop Manager position?

You can apply by submitting your up-to-date CV and a covering letter that outlines your suitability against the essential criteria specified in the job profile.

What checks will be conducted prior to employment?

Employment offers will be subject to satisfactory references, background checking, criminal records checks, and potentially a Disclosure and Barring Service (DBS) check due to unsupervised access to vulnerable groups.

Does Oxfam encourage diversity in its workforce?

Yes, Oxfam is committed to promoting diversity and gender equality and encourages applicants from diverse backgrounds to apply.

image

Oxfam

A global movement of people who won't live with poverty.

Non-profit
Industry
5001-10,000
Employees
1942
Founded Year

Mission & Purpose

Oxfam is an organisation committed to combatting global poverty and injustice by providing humanitarian aid, advocating for equitable policies, and fostering sustainable development. Their overarching goal is to create a world where every individual can live with dignity, free from poverty and social inequality. Oxfam's fundamental purpose lies in championing fairness and empowering communities to overcome challenges such as poverty, inequality, and access to basic necessities, working towards a more just and equitable global society.

Culture & Values

  • Equality

    We believe everyone has the right to be treated fairly and to have the same rights and opportunities.

  • Empowerment

    We acknowledge and seek to expand people’s agency over their lives and the decisions that impact them.

  • Solidarity

    We join hands, support, and collaborate across boundaries in working towards a just and sustainable world.

  • Inclusiveness

    We embrace diversity and difference and value the perspectives and contributions of all people and communities in their fight against poverty and injustice.

  • Accountability

    We take responsibility for our action and inaction and hold ourselves accountable to the people we work with and for.

  • Courage

    We speak truth to power and act with conviction on the justice of our causes.