FAQs
What are the main responsibilities of a Shop Manager at Oxfam?
The main responsibilities include motivating the team, creating a safe and energised work environment, achieving commercial results, and managing daily operations within the shop.
What qualifications or skills are required for the Shop Manager position?
Key skills required include significant leadership qualities, the ability to build and develop a team, strong communication skills, resilience under pressure, commercial awareness, and IT literacy.
Is experience in retail management necessary for this job?
While prior retail management experience is not explicitly stated as a requirement, strong leadership, team management, and retail process understanding are crucial for success in this role.
What is Oxfam's commitment regarding workplace behavior?
Oxfam is committed to preventing unwanted behaviors at work, including sexual harassment and financial misconduct, and promotes the welfare of vulnerable groups.
Are there any specific values that Oxfam expects its employees to adhere to?
Yes, Oxfam expects all employees and volunteers to share and demonstrate their values, which include empowerment, accountability, and inclusiveness.
Can the Shop Manager work independently?
Yes, the Shop Manager often works independently as the only paid staff member, delegating tasks and responsibilities to volunteers.
What is Oxfam's stance on diversity and inclusion?
Oxfam is committed to promoting equality, diversity, and inclusion and encourages applicants from diverse backgrounds to apply.
How does Oxfam support the development of its employees?
Oxfam fosters an environment where employees are encouraged to develop leadership qualities, delegate effectively, and manage time and priorities efficiently.
Do I need to submit references when applying for the Shop Manager position?
Yes, all offers of employment are subject to satisfactory references and appropriate screening checks.
What kind of checks will be performed for successful candidates?
Successful candidates will undergo background checks, including criminal records and terrorism finance checks, as well as a Disclosure and Barring Service check due to unsupervised access to vulnerable groups.