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Store Manager

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Poundland & Dealz

2d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hereford

AI generated summary

  • You should be ready to lead and inspire a dynamic team, with a focus on customer care and colleague support, while managing store operations and driving sales.
  • You will lead your team to ensure excellent customer service, maintain a safe environment, develop staff, and manage sales and operations efficiently to meet commercial objectives.

Requirements

  • Job Posting: About the opportunity...
  • Store Manager Opportunity: lead, inspire, and excel – creating amazing value everyday!
  • As a Store Manager in a dynamic team, you're stepping into more than just a leadership position – you're in a pivotal role in shaping the experiences of your team and the customers you serve. Your day-to-day actions don't just drive sales; they create an environment where our core values of love our customers, care for our colleagues, and protect the pounds (and euros) come to life.
  • We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
  • Ready to Join Us?
  • This opportunity is for those ready to make an impact in a vibrant retail environment. We'd love to hear from you if you're driven to lead, inspire, and excel.
  • Job Requirements:
  • - A member of our annual Retail Management Bonus Scheme acknowledging your contributions to our success.
  • - Professional development, including the opportunity to pursue up to a Retail Manager Level 4 qualification through our apprenticeship programme.
  • - Comprehensive induction plan along with the opportunity to complete in-house development programmes, setting you up for success.
  • - Rota’s are scheduled four-weeks in advance, creating a culture that cares for your life outside of work.
  • - Holiday allowance increasing by one day per year (up to 33 days) with the option to purchase additional days after two years’ service, plus an extra day off for your Birthday.
  • - In-store discount of 10% along with exclusive discounts through our colleague benefits online portal.
  • - All year-round initiatives to recognise and reward our colleagues.
  • - Enhanced Family friendly benefits and life assurance.
  • - Access to Employee Assistance to support your well-being.

Responsibilities

  • Providing the highest levels of customer service goes without saying: coach and guide your store teams to ensure everyone provides an excellent customer experience during every interaction.
  • Your leadership will be the cornerstone of the store's success, Having the Right People in the right place at the right time.
  • Create a safe environment for your team and ensure all policies and procedures are followed. Working shoulder to shoulder to lead the team around you, knowing that is what gets you up in the morning.
  • You're not just managing a team; you're developing people, whether it's through upward growth, internal opportunities, or developing their current role.
  • Guiding a team that's as passionate about our goals as you are. Make sure your team understands how they contribute to the commercial objectives of the store and the business.
  • Having a strategic approach to sales, shrink, and service, ensuring the store operates smoothly and efficiently.

FAQs

What are the primary responsibilities of a Store Manager?

The primary responsibilities of a Store Manager include leading and inspiring the team, providing exceptional customer service, creating a safe work environment, developing team members, and ensuring that the store operates efficiently and meets commercial objectives.

What opportunities for professional development are offered?

We offer professional development opportunities including the chance to pursue a Retail Manager Level 4 qualification through our apprenticeship programme, as well as in-house development programmes to set you up for success.

How are shifts scheduled for Store Managers?

Rotas are scheduled four weeks in advance, which helps create a culture that cares for your life outside of work.

What benefits do Store Managers receive?

Store Managers receive several benefits including an annual Retail Management Bonus, holiday allowance increasing by one day per year (up to 33 days), a 10% in-store discount, enhanced family-friendly benefits, and access to Employee Assistance for support.

What is the company's approach to customer service?

Our approach to customer service emphasizes providing the highest levels of service, with Store Managers coaching and guiding their teams to ensure an excellent customer experience during every interaction.

How does the company recognize and reward employees?

We have all year-round initiatives to recognize and reward colleagues, ensuring that their contributions are acknowledged and celebrated.

What core values does the company emphasize?

The core values we emphasize are Love our customers, Care for our colleagues, and Protect the pounds (and euros), which guide our actions and culture.

What kind of support is available for employee well-being?

We offer access to Employee Assistance to support the well-being of our team members, ensuring they have the resources they need.

Can you describe the company culture?

Our company culture is built on excellence, inclusion, and sustainability, aiming to empower team members to be the best versions of themselves while making a meaningful impact on the communities we serve.

What is required to apply for the Store Manager position?

We are looking for candidates who are driven to lead, inspire, and excel in a retail environment. Interested individuals should submit their application as early as possible due to potential high application volume.

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Poundland & Dealz

Creating Amazing Value Everyday

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

The Poundland Story. Everything for £1 was the idea of our founders in 1990 and we’ve grown to become one of the largest discount & value retailers in the UK, with thousands of great products at £1 across over 500 stores… and sometimes we offer special promotions and products at other prices. We work hard to bring you amazing value products every day with over two-thirds being sourced from the UK.