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There's no car like a Motorpoint car. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We have 1,000s of cars to choose from, and we only sell nearly new, with all cars under warranty and available at unbeatable prices. We have something to suit every budget and with our price promise, you can be assured that you'll always get the best price for your car.

Automotive

Motorpoint

You need a full UK driving licence, a passion for customer service, strong communication and organizational skills, and experience in resolution handling is preferred.

You will deliver exceptional customer service, manage admin processes, resolve issues using a CRM system, qualify customer needs, and collaborate with your team to meet service targets.

Customer Relations

Sales & Business Development

Glasgow

<div>
 Who are we?
 We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).
 You will be joining Motorpoint during a very exciting time, as we continue to expand across the UK. This means you will have the opportunity to positively impact, build and influence the growth of the company.
 We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers, fuelling the growth of our amazing business and the careers and opportunities for our colleagues.
 So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
 If you were to join us as Sales Support, here is what you want to know:
 <ul>
 <li> Salary: £12.00 per hour + bonus</li>
 <li>Location: Glasgow</li>
 <li>Shift pattern: 5 days over 7, including weekends</li>
 <li>Hours: 40 per week</li>
 <li>Contract type: Permanent</li>
 </ul>
 Due to the nature of the role we will require you to have a full UK driving licence
 Our Sales Support are key to our business. You will be the first and often last face our customers see during their buying experience, this means you can ensure our customers leave with a smile every time.
 What will my day-to-day look like?
 <ul>
 <li>Delivering fantastic customer service to ensure customers needs are not just met but exceeded mainly over the telephone and also face-to-face</li>
 <li>Managing a variety of administration processes such as pre and post-collection queries and issues, with the ability to record, handle and resolve customer issues with empathy and efficiency</li>
 <li>Using our CRM system daily to create customer cases and ensuring actions are taken until the issue has been resolved</li>
 <li>You will be qualifying customer needs on arrival at site, ensuring their queries are dealt with quickly and effectively by the relevant team member</li>
 <li>Ensuring our customers have a great experience by contacting relevant parties internally to ensure enquiries and complaints are processed correctly</li>
 <li>Working as part of a team to ensure customer service (NPS) targets are met every month</li>
 </ul>
 What we’d like you to have:
 A full UK driving licence is essential. You will also need to be really passionate about delivering a great service for our customers, this can be from any industry, whether you have worked in retail, hospitality or any other customer-facing role. We want people who are committed to great customer service and show strong people, communication and organisational skills whilst working and supporting their team with bags of enthusiasm.
 Experience with resolution handling would be desirable.
 What is in it for you?
 <ul>
 <li>Paid time off every month to do something that makes you happy</li>
 <li>28 days holiday plus days off for your birthday, getting married or moving house</li>
 <li>Additional holidays for length of service</li>
 <li>Long service awards</li>
 <li>Staff discount on cars and finance options</li>
 <li>Discounts &amp; cash back at hundreds of high street retailers &amp; restaurants through our “My M.O.T” platform </li>
 <li>Smart Tech in partnership with Currys</li>
 <li>Cycle to work</li>
 <li>Pension</li>
 <li>Healthcare</li>
 <li>Enhanced Parental Leave</li>
 <li>Employee Assistance Programme (EAP)</li>
 <li>Vocational and personal development training courses</li>
 <li>Quarterly team socials</li>
 <li>Team feasts</li>
 <li>Scratch card rewards</li>
 <li>Sharesave scheme (SAYE)</li>
 <li>Plus much more!</li>
 </ul>
 We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed
</div>



 Who are we?
 We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).
 You will be joining Motorpoint during a very exciting time, as we continue to expand across the UK. This means you will have the opportunity to positively impact, build and influence the growth of the company.
 We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers, fuelling the growth of our amazing business and the careers and opportunities for our colleagues.
 So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
 If you were to join us as Sales Support, here is what you want to know:
 
   Salary: £12.00 per hour + bonus
  Location: Glasgow
  Shift pattern: 5 days over 7, including weekends
  Hours: 40 per week
  Contract type: Permanent
 
  Due to the nature of the role we will require you to have a full UK driving licence
 Our Sales Support are key to our business. You will be the first and often last face our customers see during their buying experience, this means you can ensure our customers leave with a smile every time.
  What will my day-to-day look like?
 
  Delivering fantastic customer service to ensure customers needs are not just met but exceeded mainly over the telephone and also face-to-face
  Managing a variety of administration processes such as pre and post-collection queries and issues, with the ability to record, handle and resolve customer issues with empathy and efficiency
  Using our CRM system daily to create customer cases and ensuring actions are taken until the issue has been resolved
  You will be qualifying customer needs on arrival at site, ensuring their queries are dealt with quickly and effectively by the relevant team member
  Ensuring our customers have a great experience by contacting relevant parties internally to ensure enquiries and complaints are processed correctly
  Working as part of a team to ensure customer service (NPS) targets are met every month
 
  What we’d like you to have:
 A full UK driving licence is essential. You will also need to be really passionate about delivering a great service for our customers, this can be from any industry, whether you have worked in retail, hospitality or any other customer-facing role. We want people who are committed to great customer service and show strong people, communication and organisational skills whilst working and supporting their team with bags of enthusiasm.
 Experience with resolution handling would be desirable.
 What is in it for you?
 
  Paid time off every month to do something that makes you happy
  28 days holiday plus days off for your birthday, getting married or moving house
  Additional holidays for length of service
  Long service awards
  Staff discount on cars and finance options
  Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
  Smart Tech in partnership with Currys
  Cycle to work
  Pension
  Healthcare
  Enhanced Parental Leave
  Employee Assistance Programme (EAP)
  Vocational and personal development training courses
  Quarterly team socials
  Team feasts
  Scratch card rewards
  Sharesave scheme (SAYE)
  Plus much more!
 
 We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed



Customer Experience Support - Glasgow - Motorpoint

Customer Experience Support - Glasgow

You must have a full UK driving licence, a passion for customer service, strong communication skills, and preferably experience in resolution handling. Enthusiasm and teamwork are essential.

You will provide exceptional customer service, manage administration tasks, resolve queries, use the CRM system, and collaborate with the team to meet customer satisfaction targets.

<div>
 Who are we?
 We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).
 You will be joining Motorpoint during a very exciting time, as we continue to expand across the UK. This means you will have the opportunity to positively impact, build and influence the growth of the company.
 We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers, fuelling the growth of our amazing business and the careers and opportunities for our colleagues.
 So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
 If you were to join us as Sales Support, here is what you want to know:
 <ul>
 <li> Salary: £12.00 per hour + bonus</li>
 <li>Location: Burnley</li>
 <li>Shift pattern: 5 days over 7, including weekends</li>
 <li>Hours: 40 per week (part-time position also available)</li>
 <li>Contract type: Permanent</li>
 </ul>
 Due to the nature of the role we will require you to have a full UK driving licence
 Our Sales Support are key to our business. You will be the first and often last face our customers see during their buying experience, this means you can ensure our customers leave with a smile every time.
 What will my day-to-day look like?
 <ul>
 <li>Delivering fantastic customer service to ensure customers needs are not just met but exceeded mainly over the telephone and also face-to-face</li>
 <li>Managing a variety of administration processes such as pre and post-collection queries and issues, with the ability to record, handle and resolve customer issues with empathy and efficiency</li>
 <li>Using our CRM system daily to create customer cases and ensuring actions are taken until the issue has been resolved</li>
 <li>You will be qualifying customer needs on arrival at site, ensuring their queries are dealt with quickly and effectively by the relevant team member</li>
 <li>Ensuring our customers have a great experience by contacting relevant parties internally to ensure enquiries and complaints are processed correctly</li>
 <li>Working as part of a team to ensure customer service (NPS) targets are met every month</li>
 </ul>
 What we’d like you to have:
 A full UK driving licence is essential. You will also need to be really passionate about delivering a great service for our customers, this can be from any industry, whether you have worked in retail, hospitality or any other customer-facing role. We want people who are committed to great customer service and show strong people, communication and organisational skills whilst working and supporting their team with bags of enthusiasm.
 Experience with resolution handling would be desirable.
 What is in it for you?
 <ul>
 <li>Paid time off every month to do something that makes you happy</li>
 <li>28 days holiday plus days off for your birthday, getting married or moving house</li>
 <li>Additional holidays for length of service</li>
 <li>Long service awards</li>
 <li>Staff discount on cars and finance options</li>
 <li>Discounts &amp; cash back at hundreds of high street retailers &amp; restaurants through our “My M.O.T” platform </li>
 <li>Smart Tech in partnership with Currys</li>
 <li>Cycle to work</li>
 <li>Pension</li>
 <li>Healthcare</li>
 <li>Enhanced Parental Leave</li>
 <li>Employee Assistance Programme (EAP)</li>
 <li>Vocational and personal development training courses</li>
 <li>Quarterly team socials</li>
 <li>Team feasts</li>
 <li>Scratch card rewards</li>
 <li>Sharesave scheme (SAYE)</li>
 <li>Plus much more!</li>
 </ul>
 We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed
</div>



 Who are we?
 We are Motorpoint, the UK’s leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).
 You will be joining Motorpoint during a very exciting time, as we continue to expand across the UK. This means you will have the opportunity to positively impact, build and influence the growth of the company.
 We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers, fuelling the growth of our amazing business and the careers and opportunities for our colleagues.
 So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
 If you were to join us as Sales Support, here is what you want to know:
 
   Salary: £12.00 per hour + bonus
  Location: Burnley
  Shift pattern: 5 days over 7, including weekends
  Hours: 40 per week (part-time position also available)
  Contract type: Permanent
 
  Due to the nature of the role we will require you to have a full UK driving licence
 Our Sales Support are key to our business. You will be the first and often last face our customers see during their buying experience, this means you can ensure our customers leave with a smile every time.
  What will my day-to-day look like?
 
  Delivering fantastic customer service to ensure customers needs are not just met but exceeded mainly over the telephone and also face-to-face
  Managing a variety of administration processes such as pre and post-collection queries and issues, with the ability to record, handle and resolve customer issues with empathy and efficiency
  Using our CRM system daily to create customer cases and ensuring actions are taken until the issue has been resolved
  You will be qualifying customer needs on arrival at site, ensuring their queries are dealt with quickly and effectively by the relevant team member
  Ensuring our customers have a great experience by contacting relevant parties internally to ensure enquiries and complaints are processed correctly
  Working as part of a team to ensure customer service (NPS) targets are met every month
 
  What we’d like you to have:
 A full UK driving licence is essential. You will also need to be really passionate about delivering a great service for our customers, this can be from any industry, whether you have worked in retail, hospitality or any other customer-facing role. We want people who are committed to great customer service and show strong people, communication and organisational skills whilst working and supporting their team with bags of enthusiasm.
 Experience with resolution handling would be desirable.
 What is in it for you?
 
  Paid time off every month to do something that makes you happy
  28 days holiday plus days off for your birthday, getting married or moving house
  Additional holidays for length of service
  Long service awards
  Staff discount on cars and finance options
  Discounts & cash back at hundreds of high street retailers & restaurants through our “My M.O.T” platform
  Smart Tech in partnership with Currys
  Cycle to work
  Pension
  Healthcare
  Enhanced Parental Leave
  Employee Assistance Programme (EAP)
  Vocational and personal development training courses
  Quarterly team socials
  Team feasts
  Scratch card rewards
  Sharesave scheme (SAYE)
  Plus much more!
 
 We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed



Motorpoint

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